Chapman Chrysler Jeep

930 Auto Show Dr
Henderson, NV 89014

Sales: (702) 487-9160

Service: (702) 558-3097

Today 8:00am - 9:00pm
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2015 Nissan Titan S Crew Cab Used Cars in Henderson, NV 89014

Great Deal
$3,294 BELOW
Instant Market Value of $26,598

Price: $23,304

Mileage: 13,337

Location: Henderson, NV 89014

Certified Pre-Owned: No Transmission: Automatic Color: Glacier White Description: Used 2015 Nissan Titan S Crew Cab for sale - $23,304, 13,337 miles
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2015 Mazda MAZDA6 i Sport Used Cars in Henderson, NV 89014

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Instant Market Value of $12,462

Price: $9,604

Mileage: 77,812

Location: Henderson, NV 89014

Average time on market: 25 days Certified Pre-Owned: No Transmission: 6-Speed Manual Color: Soul Red Metallic Description: Used 2015 Mazda MAZDA6 i Sport for sale - $9,604, 77,812 miles with Bluetooth, Alloy Wheels
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2015 Hyundai Sonata Sport Used Cars in Henderson, NV 89014

Good Deal
$2,527 BELOW
Instant Market Value of $16,304

Price: $13,777

Mileage: 32,843

Location: Henderson, NV 89014

Average time on market: 34 days Certified Pre-Owned: No Transmission: Automatic Color: Venetian Red Description: Used 2015 Hyundai Sonata Sport for sale - $13,777, 32,843 miles with Bluetooth, Backup Camera, Alloy Wheels
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2012 Mercedes-Benz GLK-Class GLK 350 Used Cars in Henderson, NV 89014

Good Deal
$2,644 BELOW
Instant Market Value of $17,928

Price: $15,284

Mileage: 75,551

Location: Henderson, NV 89014

Average time on market: 34 days Certified Pre-Owned: No Transmission: Automatic Color: Gray Description: Used 2012 Mercedes-Benz GLK-Class GLK 350 for sale - $15,284, 75,551 miles with Bluetooth, Leather Seats
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2014 Ford Fusion Hybrid Titanium Used Cars in Henderson, NV 89014

Good Deal
$2,211 BELOW
Instant Market Value of $19,099

Price: $16,888

Mileage: 42,934

Location: Henderson, NV 89014

Average time on market: 31 days Certified Pre-Owned: No Transmission: Continuously Variable Transmission Color: Ruby Red Metallic Tinted Clearcoat Description: Used 2014 Ford Fusion Hybrid Titanium for sale - $16,888, 42,934 miles with Bluetooth, Backup Camera, Remote Start, Navigation System
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2017 Chevrolet Traverse LT Used Cars in Henderson, NV 89014

Good Deal
$3,290 BELOW
Instant Market Value of $27,287

Price: $23,997

Mileage: 14,775

Location: Henderson, NV 89014

Average time on market: 31 days Certified Pre-Owned: No Transmission: Automatic Color: Summit White Description: Used 2017 Chevrolet Traverse LT for sale - $23,997, 14,775 miles with Bluetooth
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2015 Land Rover LR4 HSE LUX Used Cars in Henderson, NV 89014

Good Deal
$4,277 BELOW
Instant Market Value of $51,268

Price: $46,991

Mileage: 43,734

Location: Henderson, NV 89014

Certified Pre-Owned: No Transmission: Automatic Color: Maroon Description: Used 2015 Land Rover LR4 HSE LUX for sale - $46,991, 43,734 miles with Bluetooth, Leather Seats, Backup Camera, Sunroof/Moonroof, Navigation System, Alloy Wheels
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2014 Toyota Avalon Hybrid XLE Premium Used Cars in Henderson, NV 89014

Good Deal
$2,741 BELOW
Instant Market Value of $20,263

Price: $17,522

Mileage: 54,675

Location: Henderson, NV 89014

Certified Pre-Owned: No Transmission: Automatic Color: Night Blue Pearl Description: Used 2014 Toyota Avalon Hybrid XLE Premium for sale - $17,522, 54,675 miles with Bluetooth, Leather Seats, Backup Camera, Sunroof/Moonroof
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2013 Chrysler 300 Used Cars in Henderson, NV 89014

Good Deal
$2,677 BELOW
Instant Market Value of $17,166

Price: $14,489

Mileage: 66,843

Location: Henderson, NV 89014

Average time on market: 39 days Certified Pre-Owned: Yes Transmission: Automatic Color: Luxury Brown Pearl Coat Description: Used 2013 Chrysler 300 for sale - $14,489, 66,843 miles with Bluetooth, Leather Seats, Sunroof/Moonroof, Navigation System
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2011 Jeep Wrangler Unlimited Sport Used Cars in Henderson, NV 89014

Good Deal
$2,653 BELOW
Instant Market Value of $28,153

Price: $25,500

Mileage: 39,258

Location: Henderson, NV 89014

Average time on market: 30 days Certified Pre-Owned: No Transmission: Automatic Color: Silver Description: Used 2011 Jeep Wrangler Unlimited Sport for sale - $25,500, 39,258 miles with Leather Seats
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2015 Chevrolet Malibu LTZ Used Cars in Henderson, NV 89014

Good Deal
$1,907 BELOW
Instant Market Value of $16,388

Price: $14,481

Mileage: 38,038

Location: Henderson, NV 89014

Average time on market: 40 days Certified Pre-Owned: No Transmission: Automatic Color: Champagne Silver Metallic Description: Used 2015 Chevrolet Malibu LTZ for sale - $14,481, 38,038 miles with Bluetooth, Leather Seats
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2017 Cadillac ATS 2.0T Luxury Used Cars in Henderson, NV 89014

Good Deal
$2,807 BELOW
Instant Market Value of $29,344

Price: $26,537

Mileage: 11,035

Location: Henderson, NV 89014

Average time on market: 44 days Certified Pre-Owned: No Transmission: Automatic Color: Black Raven Description: Used 2017 Cadillac ATS 2.0T Luxury for sale - $26,537, 11,035 miles with Navigation System, Bluetooth
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2014 Buick Regal Base Used Cars in Henderson, NV 89014

Good Deal
$1,475 BELOW
Instant Market Value of $16,473

Price: $14,998

Mileage: 17,166

Location: Henderson, NV 89014

Average time on market: 34 days Certified Pre-Owned: No Transmission: Automatic Color: Champagne Silver Metallic Description: Used 2014 Buick Regal Base for sale - $14,998, 17,166 miles with Bluetooth, Leather Seats
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2012 GMC Sierra 1500 SLT Crew Cab Used Cars in Henderson, NV 89014

Good Deal
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Instant Market Value of $27,698

Price: $25,746

Mileage: 52,715

Location: Henderson, NV 89014

Certified Pre-Owned: No Transmission: Automatic Color: Steel Gray Metallic Description: Used 2012 GMC Sierra 1500 SLT Crew Cab for sale - $25,746, 52,715 miles with Bluetooth
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2011 Jeep Grand Cherokee 70th Anniversary 4WD Used Cars in Henderson, NV 89014

Good Deal
$2,346 BELOW
Instant Market Value of $17,178

Price: $14,832

Mileage: 101,525

Location: Henderson, NV 89014

Certified Pre-Owned: No Transmission: Automatic Color: Stone White Clear Coat Description: Used 2011 Jeep Grand Cherokee 70th Anniversary 4WD for sale - $14,832, 101,525 miles with Bluetooth, Leather Seats
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All reviewers have been verified to have contacted this dealer – Learn More
Jun 24, 2017
Called to make sure the cars were still available and told them someone would be coming by to look at them that evening. When they arrived, the dealership told them that they couldn't find either of the cars- but could show several cars that were out of price range. Didn't bother calling them back to see if they ever "found" the vehicles
2 of 2 people found this review helpful.
Is this helpful? Yes | No

Response from Chapman Chrysler Jeep:

Jenna,

Chapman Chrysler Jeep would like to apologize for the miscommunication.

We typically check the inventory thoroughly before we have someone come down. I would like to extend my direct contact information should you decide to give us another chance at earning your business. I can assure you that if you call me I will put my hands on the vehicle before I have you come down and I will even offer you gas for the inconvenience.  Again, I apologize, and would love to make this right.  

We value your business and time.

Thank You,
Kimberly Hill
Customer Relations Director
702-558
 More ...
May 23, 2017
Went to look at this car and the rear bumper had been damaged from an accident. Still on the lot for sale. Drove the car, it drove great. Tried to make a deal on it and was surprised when they added $2k to the price listed on the Car Gurus site. No fine print anywhere on the ad on the Car Gurus site. The $2k added to the price was before adding the taxes and doc fees. Would not come off the added $2k in fees calling it a preparation fee for getting the car ready for the lot. Not professional at All. Bought at another dealer with NO additional fees added to the price of my car!
9 of 11 people found this review helpful.
Is this helpful? Yes | No

Response from Chapman Chrysler Jeep:

Chris -

Thank you for taking the time to share your feedback. I would like to apologize for your experience. It was just brought to my attention that our disclaimer is not pulling over on the CarsGurus website and we are working to get that resolved with them. We do the prep and reconditioning on all prepared vehicles and I'm sure if the cosmetic damage on the vehicle you were interested in was mentioned we would have been more than happy to get that repaired to make the deal. That typically comes with the reconditioning, so perhaps it might have happened after we put it on the front line.
 More ...
May 5, 2017
Salesman said he would call me back. I had to contact him twice and the third time he never called me back. His reason was he was very busy. Too busy for my business. We will go somewhere else.
5 of 7 people found this review helpful.
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Response from Chapman Chrysler Jeep:

Joe -

I would like to sincerely apologize that our sales consultant did not get back with you. This is not ever acceptable and I would like to address the concern. If you would like to provide me with whom you spoke with, I am more than happy to address the concern. If you are still in the market for one of our vehicles please email me directly and I will get you pricing and response A.S.A.P.

Again, I apologize and we would love to earn your business.

Thank You -
Kimberly Hill, Customer Relations Director
KimberlyHill@ChapmanChoice.com
Apr 14, 2017
Cory was great!
4 of 7 people found this review helpful.
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Apr 6, 2017
Raised the price on vehicle during negotiations. Most ridiculous thing I have ever experienced!
16 of 18 people found this review helpful.
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Response from Chapman Chrysler Jeep:

Frank,
Thank you for reaching out to let us know about your recent experience at the dealership. At Chapman we strive to perform the best customer experience for our clients and make sure each of you leaves happy. I would like to look into your situation and see how we can get this resolved, please contact me at the number listed below.  I look forward to speaking with you soon.
Thank You,
Kimberly Hill
Customer Relations Director
702-558-3095
Mar 6, 2017
Too pushy salesman not professional vehicle never there wasted 2 hours of my time
9 of 11 people found this review helpful.
Is this helpful? Yes | No

Response from Chapman Chrysler Jeep:

Danny,
Thank you for reaching out to let us know about your recent experience at the dealership. At Chapman we strive to perform the best customer experience for our clients and make sure each of you leaves happy. I would like to look into your situation and see how we can get this resolved, please contact me at the information listed below.  I look forward to speaking with you.
Thank You,
Kimberly Hill
Customer Relations Director
702-558-3095
Mar 3, 2017
Terrible, to start off they did not want to honor the price listed in Carguro they said they had no affiliation with them. The car was listed at 5,000 and they were charging me 6,000. after they agreed to come down to 5,200 after they made me wait for about 3 hrs.and finished the bill of sale, it turned out that the total was almost 10,000 they made it seem like a great deal. Of course I said no, and walked out.
22 of 24 people found this review helpful.
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Feb 28, 2017
Eos_3225
nice people but car is advertised at $5000 but then they added on a recondition fee of $1999. That brought the car price to $6999. By the time they added on sales tax and other fess in $7850. It's a 2008 Hyundai. Too much. I looked it up and it's worth $4650 because it has low miles and it's clean
16 of 19 people found this review helpful.
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Feb 18, 2017
Chris was extremely helpful. I purchased the truck from a different state so the sale was a little more complicated. They did increase the list price from the original price they posted online. But the truck was still worth it. The purchasing process was faster than experiences I have had in the past. Overall a pretty good experience.
6 of 8 people found this review helpful.
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Jan 17, 2017
Never got a response. But leading up to them checking my credit responded in 2 mins or less. After I asked for my credit score and more info on the vehicle never got a response.
14 of 15 people found this review helpful.
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Dec 30, 2016
This dealership sucks. I went in to purchase this very Jeep. They let me drive it then get me in the show room and wait and wait then they come out and say bad news the Jeep is recallled and not fixable!?!? WTH? Is this crap?
21 of 23 people found this review helpful.
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Dec 24, 2016
Sounds like Bait /Switch ploy . Car available when I e m'ed when I arrive " "Gone to auction " Might be here" We may have not sold it" Poor inventory control ! Chappman has good rep w/ many friends in B C will see if they followup ?
9 of 12 people found this review helpful.
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Oct 30, 2016
The price that was advertised was different. The real price was much more expensive for no reason. I lose my time.
29 of 32 people found this review helpful.
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Oct 23, 2016
It was different price on internet and increased price when I went there, so no deal was made and car has an additional damage besides car fax information.
17 of 19 people found this review helpful.
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Oct 18, 2016
Can't even give them 1 star. Guy was very unhelpful. .told one price but different price on website. Very rude
19 of 21 people found this review helpful.
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Oct 6, 2016
Sales manager John sounded very unfriendly and intimidating. The whole Chapman atmosphere was very unfriendly. I offered to buy a vehicle for 35k but during the signing of contract they said that I had to pay for their missing key. Their customer service was questionable. I called off the deal and walked away.
20 of 22 people found this review helpful.
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Aug 31, 2016
contacted this dealership regarding 3 vehicles.was called saying they have the vehicles i was interested in and to come down.i get there the internet sales manager who was a nice guy tells me the vehicles im interested in are at their overflow lot and to go there and the internet sales manager there will take care of me.upon arriving there and waiting they finally tell me my first choice vehicle has been sold,i then tell them my second choice oh it was also sold.they then show me a diesel truck they just took in on a trade and since i was inconvenienced they will cut me a deal on it.the deal was $19,900 on a 6.0l f250 if any one is smart this is no deal.a few days later we look up the truck we were getting a deal on their website and its listed for $18000.ROFLMAO such a great deal for who?they raised their price 1900 for my inconvenience
18 of 20 people found this review helpful.
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Aug 30, 2016
Great
5 of 16 people found this review helpful.
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Aug 13, 2016
internet salesman can't rmember his name contacted me promptly via email, I called, he said he'd get back with me in half an hour... hours later nothing, didn't respond to my calls or texts, I called the dealership, helped by pleasant lady who got another salesperson to return my call shortly, thank you ma'am, I wanted to know the price out the door...$6000 turned into $11500... no thanks... 2 stars.
18 of 20 people found this review helpful.
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Aug 3, 2016
Sadly I read some of the earlier reviews and decided not to wast my time. I bought elsewhere .
18 of 20 people found this review helpful.
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Apr 17, 2016
Worked with Donnie. He was very professional and did all he could to help me. I was very pleased with my experience and the floor manager also made sure I was satisfied with my experience. Going back there for my next purchase for sure.
4 of 7 people found this review helpful.
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Apr 11, 2016
Originally called on vehicle which dealership was not open. I left a message to call and or email back. The next day I received an email but did not answer my question. Just answered "call if you have any questions." I continued to call dealership but nobody had answers and left messages for Internet sales person to call back. I had three different sales reps call back including manager not knowing what was going on but all told me vehicle was there. We drove down to dealership across town, and what a waste of time! Nobody greated us upon arrival, not that we are special but they were all huddled around kiosk to see what deal they could make with all the unfortunate buyers. Finally a gentlemen greated us and we told him why we were there. The main sales person did not even come over to great us as he may have been busy. The other sales guy came back and said vehicle was under contract from that morning. What?! Yes, the old bait and switch. Just trying to get us down there after 3 people told us it was there. This fiasco did not end after we left frustrated and disappointed. A couple of days later a sales rep called from the sister dealership which we thought was night and day, and we told them our story. How it left a bad taste in our mouth with a ultimately horrible experience. He said he would love to change that and rectify the situation. He personally went and picked up the vehicle, and held onto keys for us until our arrival. We arrived and took vehicle for test drive. We really wanted the vehicle but it seemed they played the game of numbers after we got there. The rep was a nice guy who took his time and answered our questions we must say kudos to him. We did our homework before coming in and had been watching vehicle on Car Gurus. They already had vehicle $2,000 more according to true car. The dealer had it listed for $17,000 but started saying how they added tires and upkeep with inspection. Really? This is nothing new but it is your job as responsible dealer to have vehicle in serviceable condition to sale at the price you list. They decided to start adding numbers after we were ready to buy. I can understand a little bit of up-keep but $5,000 more? Yes, you read right, they added $5,000 on top for what? We had not even discussed if we were buying or trading a car. We had told dealer we wanted to think on it and for them to send us the out the door price. Again...we left frustrated, disappointed, and overall another waste of time. We never had a follow up, they never sent us total price, ultimately felt like they don't care about customers. We noticed two days later they listed for $22,000 on Car Gurus. This is five grand more than what they had it listed at when we went down for test drive. This vehicle will stay in lot and then go to auction as they will never sell at that overexagerated price. What a negative experience, and did not restore our faith in dealerships. We never like to complain and or gripe but we don't want others to waste their time or have the same experience. As a owner of business the saying is, "you need the customers, not the customers need you."
25 of 27 people found this review helpful.
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Mar 23, 2016
Tminegar
Very helpful. Ready to help with my needs.
7 of 14 people found this review helpful.
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Mar 20, 2016
Good
5 of 13 people found this review helpful.
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Dec 11, 2015
Hard to get in touch with anyone. Very little communication made possible with the salesman. It feels like they were ashamed to tell me that I wasn't giving enough down. I am a man; I can handle rejection. I ended up buying the same car somewhere else with much more attractive financing terms.
7 of 8 people found this review helpful.
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Oct 21, 2015
Horrible sales people, dealership, etc Would NOT ever go back !
13 of 14 people found this review helpful.
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Oct 13, 2015
They got back to us, but we did not look at the vehicle because the transmission had been overhauled.
4 of 4 people found this review helpful.
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Sep 27, 2015
was ok but too expensive
2 of 3 people found this review helpful.
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Sep 1, 2015
The picture didn't display the damage to the paint on the hood and drivers side . Also we had to go to a different lot where the salesman told me to wait in the car .I got tired of waiting after about 15 mins.and I had to go find him .
6 of 7 people found this review helpful.
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Read 13 old reviews
Feb 6, 2015
They tried to low ball my trade in by $6000. On a dealer trade in value, $11,000 on MSN value according to KBB.
6 of 6 people found this review helpful.
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Nov 12, 2014
I was passed off to two other people. I drove two hours to see this vehicle (after talking to their internet person) who knew how far I was traveling. When shown the vehicle, it was not in running condition. They told me the transmission was bad, so they replaced it. That one was bad also, so they were waiting for another one. They knew this, but told me to come up anyway. Obviously not able to test drive it, but they wanted me to commit to this vehicle and sign a contract now. There was no back seat, which was not mentioned. Because they needed to replace the transmission, they wanted to raise the price by $3,500. No deal. Waste of time. Will not deal with them again.
1 of 1 people found this review helpful.
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Nov 5, 2014
Good
Is this review helpful? Yes | No
Sep 2, 2014
very helpful will go the extra mile to get you what you want
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Apr 16, 2014
bait and switch never had the corvette
1 of 1 people found this review helpful.
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Mar 15, 2014
agreed on price before driving over. After test drive they added on $3000 in fees.
1 of 1 people found this review helpful.
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Nov 11, 2013
They were very diligent about sending me information on cars I was interested in.
Is this review helpful? Yes | No
Aug 24, 2013
Salesman Mark Ward replied immediately to my inquiry. He was personable and professional when I met him at the dealership to look at the vehicle.
Is this review helpful? Yes | No
Jun 12, 2013
The sales people here were so helpful and friendly. Corey Brewer was our salesman and was more than helpful. I am still looking for a car and will check back with Corey before I buy.
Is this review helpful? Yes | No
May 4, 2013
Typical car salesman. Made me feel like their car was made of gold and my trade in was a piece of crap.
Is this review helpful? Yes | No
Aug 8, 2012
Patrick
After coming to an agreement with some numbers discussed multiple times over the course of two days we had a deal worked out. I sold my motorcycle after hashing out numbers one last time when our personal financing fell through. Luckily I had a couple of backup options and called to give these guys a heads up as courtesy. Little did I know that the deal we had worked out was not set in stone, not on paper, and not even CLOSE to what we had discussed. After being told that the 17,500 I was explained was going to be the final deal on the car ended up being after I put a downpayment of 4500 down, not before. Totaling out 499 dollars over the listed price of 20,501. This is after explaining the 13,000 financing I had lined up and the 4500 downpayment over a dozen times totaling out to (you guessed it) 17,500. Why would I call and work out a deal if I was going to be paying above asking price for a car you ask? I wouldn't. I'd walk in to the dealership and pick up the car. Nobody.. -nobody- pays asking price for a car. I called their floor sales manager Alex and informed him about the "misunderstanding". I explained that not only did I not have a car lined up, I had just sold my means of transportation after being assured we had a deal worked out. He was mildly sympathetic and asked the opportunity to make this as right as he could. I have yet to hear back.
1 of 1 people found this review helpful.
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Apr 12, 2012
Too many "fee's" in the deal.
1 of 1 people found this review helpful.
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Nov 13, 2011
Helpful, knowledgeable, professional, and no pressure
Is this review helpful? Yes | No

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Used Nissan Rogue
533 Great Deals out of 65,713 listings starting at $1,900
Used Nissan Altima
1,259 Great Deals out of 75,577 listings starting at $1,695
Used Ford Escape
1,349 Great Deals out of 84,117 listings starting at $995