Chevrolet dealerships near me (Worcester, MA)

Very nice

Straight forward . Great salesperson who walked me through process.Highly recommend Durand Chevrolet. No wonder they have been around for a 100 years

I contacted this dealership regarding a vehicle listed here on CarGurus. After seeing it here I also looked at it on their own website. The price showed the MSRP, then below it it said "Dealer discount" with an amount next to it. Under that it stated "buy for" with the MSRP minus the dealer discount. If you click on the "dealer discount" it states "Dealer Discount applied to everyone". Any reasonable person wouid believe that the price after the discount is what you would pay. Not so fast though! After calling them to set up a time to see the vehicle and asking about the price I was told that the "Dealer Discount Applied to Everyone" only applies if you meet certain criteria. I asked why it states applied to everyone if it clearly does not? He had no answer except that he would not have worded it that way either and a lot of people complain about it. Bottom line is that they are deceptive. They even claimed that "everyone else does it" and that is false. Do not support this group!

Horrible. I drove 2 hours round trip to a scheduled viewing of the vehicle only to sit around for an hour due to Herb Connolly double booking a viewing of the vehicle. I left highly upset and the dealer showed no empathy for my frustration. I would never recommend anyone to purchase a vehicle at Herb Connolly. Just totally disrespectful.

Best customer treatment I’ve seen!

Was honest that the vehicle was sold before driving 1.5 hours to see it

The posting was not available, so they let me know right away and corrected it

Quick response by email and follow up phone call. Courteous internet rep and salesman. No flexibility on posted price, but good conversation.