Chevrolet dealerships near me (San Rafael, CA)

I cannot express enough, how utterly appalled I am by the experience at Novato Chevrolet from the moment I signed the contract they slipped in unwanted, add-ons things. I never agreed to which I discovered only the next day. When I tried to get them to refund these add-ons they not only refused. They threatened me saying that if I brought it up again, they wouldn’t refund anything. After a long exhausting fight I only managed to get them to refund about half yet. I’m still stuck with $1800 worth of useless add-ons. I never wanted now rolled into a loan I’ll be paying for years. One of their employees told me that if I financed with GM add-ons would have been included ,something they hid from third- party platforms like CARGURUS! which I trust highly however what this employee told me is immoral at best. if you value transparency, respect, and professionalism stay as far away from this dealership as possible especially sales management.

Called and made an apt to test drive. After driving an hour and a half arrived only to find the Jeep was in the shop and not available for a test drive

carlos was fantastic they had everything set up for us and i think we spent maybe an hour total there and left with a new car

Price was $4000 more than advertised price. It is a Chevrolet dealer but they couldn't confirm the CARB state warranty of 10 years 150000. After about 15 minutes I walked away. The salesman didn't really want to sell a vehicle.

Service manager was rude walked out mid negotiation , sales guy AC was really good , i inspected vehicle when home rear brakes at 2 mm when sales manager said. It got a safety inspection

The truck looked nice but it was rusting underneath also leaking oil a d what appeared to be transmission fluid. I just said No and left. They kept calling after and I had to keep telling them I didn't want to buy anything from that dealership. Finally blocked them

Good coordination.

Great dealership all around. Kevin in sales is the man you need to go talk to.