Dealerships near me (Bristol, CT)

I had a pleasant experience via email with Cierra, Dan and Sarah at Gengras Ford, however, the car I asked about was pending sale for over a week. They don't remove the ad until the car is off the lot, makes total sense.

This was a tricky transaction. I live two states away from the dealership, so my "Paid in Full" check had to clear my bank before Universal Motors could hand me the Title. Nonetheless, they very kindly allowed me to drive away in the 2019 Nissan NV Cargo Van I had just purchased, with the promise to FedEx me the Title once my check cleared. The check cleared in a couple days, and Universal Motors texted me a screenshot of the FedEx package, with the date and tracking number clearly displayed. Somehow there was a delay on FedEx's end, but after communicating with Universal Motors, the Title made its way to me. I would be happy to buy a vehicle from Universal Motors again!

Very responsive to my inquires- sent me everything I asked for - Tony was such a great help ! The car was exactly as advertised and the perfect solution for us. They found a small problem and fixed it before I even knew about it. I’d definitely go back for another vehicle in the future.

Very helpful

Great customer service I will go back

This was a great experience. From beginning to end the transaction was great. I would highly recommend this place to anyone.