Dealerships near me (Bluffton, OH)

They contacted me via text and were responsive.

The customer service rep contacted me and offered to take more pictures or a walk around video of the car. I requested a video of the exhaust pipe when the car was started cold. She said they probably wouldn't go to that extreme. I replied that it would be extreme for me to drive 4 hours to look at the car given her attitude.

Our salesman was great, I would most definitely buy another vehicle from him, but not from Taylor KIA of Lima. They sold us a certified Sportage that was never serviced. Which cost me $200 to have it serviced at another establishment. Plus, the description of the vehicle said it has remote start. Which it does, the only problem is it has a generic key fob without the start on it. That cost me an additional $300+ to buy and have programed. Like I said, our salesman was a top notch guy, who went beyond expected to help us out. But the management wasn't willing to help us out. We love the car, just not how we were treated after.

They were very informative and nice via phone and text

I recommend anybody want to buy a used Honda pilot to contact Josh's dealer.