Dealerships near me (Memphis, TN)

I felt very undervalued as a shopping customer. Hand to wait for salesperson ( they were all in sales meeting). Handed off twice. Then seated at desk. Person who desk belonged to ask us to move. He had a customer. No problem. We moved. He sat there 15 minutes with no customers. Then shooting the breeze with another salesman. I finally picked up my keys and walked out after overhearing the original salesman on phone telling another salesman they weren’t going to repair places damaged on car.

Called this dealership on Thursday to express interest in a vehicle. Spoke with Gary who told me he’d call me the next day with info on the car. Next day i didn’t hear from him, so i called and was told he was off. I decided to wait for his return. Meantime a rep named Patience called me with the promise of beating the interest rate my own credit union offered. Great! Then Boyd calls me back and says they beat the interest rate. We negotiated a little and struck a deal. I advised them i needed to unload my vehicle (on Monday) and would call them with the exact amount of my down payment. On Sunday i received a text that the car was sold. . I reached out to Boyd to find out what was going on and he told me a couple came in on Saturday and “committed on paper.” Ohhhh if a deposit was what you needed, why didn’t you ask? I spent my time and energy finding this car and THOUGHT we had a deal. Didn’t appreciate being dismissed like we weren’t in the works. Full of !

Overall experience was decent because it started rocky but with a little conversation and understanding with explanation things got better. The dealer was very helpful and let me make my own decision without overselling me anything or locking me in a bad deal. I give them a 9/10 and I love the car I chose!

The communication was good

Joe Lang with Wolfchase Nissan took good care of me with my purchase of the 2016 Nissan Sentra SR.

Some sales tactics weren't needed. But overall, a pretty good experience.

Good place to shop for a vehicle

A.D.Osmann was our sales associate and made the whole process easy and stress free. We would recommend Wolfchase for anyone interested in buying and trading cars.