BMW dealerships near me (Santa Ana, CA)

Great customer service

Sterling was great to work with and Frank and James in sales were very helpful. Thank you.

I never heard anything back after trying to finance the car. First report was helpful . I wanted to see 2 cars and scheduled time to go back and only 1 car was available and the second rep didnt know anything about the second car I asked to see. So I went elsewhere to see a similar car

Totally misled by the entire team. Was informed later the vehicle has no air conditioning and would be sold as is. No courtesy to inform buyers beforehand during the purchase process when they knew upon arrival the vehicle didn’t have air conditioning. Up until that point Donte was informative but didn’t take into account wasting customers time.

Excellent

Sales manager and sales man were very friendly to work With

I had a completely different opinion of the BMW dealership, especially in downtown Los Angeles. The employees seemed completely clueless about their job and the entire process, except for Art. I am shocked that the BMW dealer sold me the car with completely different tires. I could not imagine a BMW dealer would do something like that.

Fast response and exceptional customer service

Great. Follow up was outstanding.

Queried on the availability of a car twice and never responded. Car was sold about a week AFTER I first inquired to which they never responded.