BMW dealerships near me (Ephrata, PA)

I’m genuinely disappointed with how this dealership has handled a brand-new vehicle purchase, particularly after delivery. 2026 BMW M5 I purchased the vehicle out of state and repeatedly requested photos or video prior to shipment to confirm the condition of the car. I was assured this would be handled on countless occasions that it would be documented with an inspection & photos. The dealership also recommended the shipping company that was ultimately used. When the car arrived, it had visible paint damage that was not disclosed prior to delivery. This was an 140K vehicle that was purchased BRAND NEW and asked on several occasions to assure that there was no scratches on the car which I believe is a fair request I was put in the middle between the dealer on calls between the dealer & the shipper . Shipper is saying its not them dealer is saying its not them. Then who ? This is not a minor cosmetic issue. The vehicle has a special factory paint finish that cannot be touched up.

The staff at BMW (Mini) of West Chester was amazing! I’ve bought many cars over the years and have had some good experiences but this was amazing! They were so helpful and excited for me and my wife! I drove almost 6 hours to them hoping for no problems. The did exactly what they said! No surprises, no issues, no stress whatsoever!

Staff went above and beyond what was expected.

Was scheduled to view two cars and called to confirm availability the morning of my appointment. After driving an hour to get to the dealership, the sales person I spoke with came out and let me know someone else would be out to help me. ten minutes later a different sales person comes and and tells me one of the two cars was sold, and the other "we wont go for a ride in" as it had mechanical issues with the steering shaft and it actually could not currently be driven or sold. Then we walked around the lot while he tried to find the car to at least show it to me. we finally found it in the back lot and he couldn't even get me in the car as the key battery was dead. Seriously disappointing experience.

I had a great experience with purchasing this vehicle. Not only am I super happy with the car but also the price and how they treated me . I’m currently working a deal to get an x6m from them as well .

All communication was done by 1 phone call and the remaining in text. The sales person, Ian, was extremely timely and helpful. It wasn’t the right time for me to buy a car but I will go back to this dealership in the future.

Responsive, however dealer (Drew Taglio) wouldn’t discuss price with me until I no longer showed interest in vehicle. Poor salesmanship.