BMW dealerships near me (Aurora, IL)

Overall good communication but had some unique rules when it came to registering the car which ultimately cost them the deal to another dealership

This was a phone conversation w Brendan. We were in process of actually making appt for next day for me to test drive and bring my Mercedes trade in into dealership to do transaction. Call was interrupted and when he came back online, he said car was being sold right then. Very disappointing!!

Before I begin, this is NOT personal. Everyone I spoke with was respectful, I got the out the door quote I wanted in a good amount of time, my experience leading up to purchasing this vehicle was great. It was what happened after talking to Mike the 2nd time that was a complete letdown. I do not have a car right now, hence why I am car shopping. I asked him if I could test drive the Touring this upcoming Saturday 2/7 last week Thursday 1/29. I set an appointment because I knew I would have reliable transportation to the dealership on 2/7. I had my pre approval and the remaining down payment ready to purchase this car outright. How, based on all of this, do I wake up Sunday 2/1 to view the listing and it’s been sold? He says “We have 10 sales associates” “First come first serve” then why agree to my request if you thought it would be gone sooner than 2/7? I’ve spoken to various dealerships that were at least able to tell me about the vehicle’s demand. It wasn’t fair to be honest.

Peter Jacob was awesome very honest and knowledgeable this was one of the best experiences I’ve had at a dealership

Angelo is an asset to that whole operation.

I have purchased several cars from BMW of Orland Park and have always had an outstanding experience. The CPO cars are always in pristine condition and the items that are even close on the CPO inspection are just replaced prior to showing the cars. ALL BMW DEALERS DO NOT FOLLOW THIS PRACTICE!

1 of the best experiences purchasing a vehicle

Great folks and very responsive in every respect. Would do business again - Recommended