Dealerships near me (Addison, TX)

they are great

It took me over a week to ever hear and get the answers that I’d requested via text and email! Apparently they’re not in the sales business. They must like hanging onto their inventory, cause it was a ridiculously long wait. I ended up moving on because I figured if the service upfront was that bad, God help me if I bought a vehicle from them!

I received 3 calls about what I needed to send in and the communication stopped even though I have an approval else where they had a vehicle I wanted. Terrible customer service

Great experience

It was a pleasure doing business with you.! Everything went well. Thanks for all your help.

Was fast and easy.

CARMAX Plano was an awful experience. Rude customer service! Not a single person stood up to greet us, just sat in their chairs and made us come to them. Nobody helped us search for the vehicle on the lot, we were told “it’s somewhere out there” and pointed to their large car lot. I called the dealership to confirm vehicle was still available, drove two hours that same day to the dealership only to be told it was unavailable.