2020 RAM ProMaster City Reviews, Pricing & Specs

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$24,480 to $27,730

Original MSRP

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expert review

4.3

avg user rating

(4 reviews)
2020 RAM ProMaster City Preview summaryImage

For contractors and small businesses, the right vehicle can make or break your operation. Sure, it’s easy enough to buy a used truck and call it a day, but there are costs associated with an older vehicle. That’s where the 2020 Ram ProMaster City shines, offering a great blend of utility and practicality.

True to the van’s many roles, the ProMaster is available in multiple configurations. The ProMaster City is smaller than the full-size ProMaster cargo van, and it allows more manageable driving characteristics while delivering the functionality and features of a larger van. Its platform, shared with the Fiat 500L and the European Doblo, allows for a commanding but manageable driving position, with tons of headroom and fantastic forward visibility. But what matters for vans like this is cargo space, and the ProMaster City Cargo offers plenty of it, with up to 131.7 cubic feet of cargo space.

The only other vehicle that offers a similar experience to the ProMaster City is Ford’s Transit Connect. These two vehicles both owe their roots to the European car market. The Transit Connect falls just short of the ProMaster City on cargo space, with the Ford providing 127.4 cubic feet. When empty, the Ram ProMaster City Cargo provides up to 4 feet of load space between the wheel wells, and up to 4 feet, 4 inches of height in the same space. Above the wheel wells, it offers 5 feet of cargo width (window-to-window). Most impressively, its load floor is 7 feet, 3 inches long.

The ProMaster City Cargo van offers several helpful features to make the most of its class-leading cargo space, including sliding side doors and rear doors that have the ability to open to multiple angles. In normal use, the rear doors won’t open wider than the width of the vehicle, but when needed, a small latch will allow the doors to open a full 180 degrees to accommodate large items being loaded from various angles.

This large cargo area can be outfitted in countless ways to accommodate whatever job you can imagine. Ram makes available various “up-fit” packages, including ones designed and optimized for plumbing, electrical, construction, and delivery duties.

You or your employees may spend long hours at the wheel of a Ram ProMaster City Cargo, and the front passenger area has plenty of trays for gear, including a large tray in the passenger-side dash area. Two trims offer different levels of creature comforts. The base trim is the Tradesman Cargo Van, while the Tradesman SLT offers a few more features. The Tradesman comes standard with steel wheels, remotely operated power mirrors, and power one-touch up/down front windows. The Tradesman also comes with the Uconnect 3 infotainment system. It features a 5-inch touchscreen as well as Bluetooth connectivity with voice control. You can also connect with the helpful USB port located down by the shifter.

Moving up to the SLT trim adds two-tone premium cloth seating and a leather-wrapped steering wheel and makes available options such as heated seats and cruise control. It doesn't offer a lot of frills, but the SLT trim could make the day go by a bit more quickly.

Under the ProMaster City's bulbous hood resides a 2.4-liter 4-cylinder engine that produces 178 horsepower and 174 pound-feet of torque, sent to the front wheels through a 9-speed automatic transmission. The van features a heavy-duty suspension with stabilization and front and rear stabilizer bars.

When properly equipped, the ProMaster City can tow up to 2,000 pounds and has an estimated payload capacity of 1,885 pounds. The ProMaster City returns 21 mpg city, 28 highway, 24 combined. With its 16-gallon fuel tank, the ProMaster City has a 384-mile fuel range and an estimated annual fuel cost of $1,600. Of course, your fuel usage and costs will vary.

The ProMaster City comes with safety features such as traction control, a backup camera, tire pressure monitoring system, hill-start assist, and a roll mitigation program. It also comes with a full complement of front- and side-impact airbags.

Moving passengers around comfortably and reliably is a very different job than the tasks for which a ProMaster City Cargo might be used. A lot goes into a dependable passenger van, and a van that makes money for a small business is one that's efficient and stays running. It doesn’t hurt if that van is actually comfortable for the driver and passengers. The 2020 Ram ProMaster City takes on its rival, the Ford Transit Connect, for this corner of the market, with a car-based platform and plenty of cabin space.

The Ram ProMaster City is one year removed from a 2019 redesign that moved away from the “crosshair” grille, instead highlighting the “RAM” lettering and plucky, upbeat headlights. A tall design allows for tons of headroom for occupants, and the massive windshield and front-side windows provide an incredible level of visibility for the driver and front passenger. The cabin of the ProMaster City is quite versatile, with plenty of space for luggage, as well as helpful storage trays in the doors, center-console area, and that large tray for items in the passenger-side dash area. The ProMaster City has only manual climate control, but the controls are easy to reach and simple to operate.

The ProMaster City Wagon provides standard seating for five, with front-row captain’s chairs and a three-passenger second row. Access to the rear seats is provided via sliding doors on both the left and right of the vehicle. The ProMaster City Wagon comes with premium cloth upholstery and is available with premium vinyl front bucket seats.

There are two trims for this passenger van, the base Passenger Wagon, and the Passenger Wagon SLT. Standard features include remote keyless entry, air conditioning, remotely operated manual mirrors, and one-touch power up/down front-side windows.

The SLT adds plastic covers for the van’s steel wheels, a driver-seat height adjustment, driver-seat lumbar adjustment, and a leather-wrapped steering wheel. The SLT also makes available options such as heated front seats and a manual two-way lumbar adjustment for the front passenger seat.

Both trims come standard with the Uconnect 3 system with a 5-inch touchscreen, Bluetooth voice control, and four speakers. Options include navigation, SiriusXM satellite radio, and steering-wheel-mounted audio controls. Both trims are available with a number of options and packages, all designed with different tasks/uses in mind. A rear wiper/defroster group ensures cold-weather visibility, while an available trailer tow group adds 4- and 7-pin wiring harnesses and a Class III receiver hitch.

The ProMaster City Wagon comes with 4-wheel antilock disc brakes, a full array of front and side-impact airbags, a roll mitigation program, electronic stability control, and a standard backup camera. A rear parking sensor system is available as an option.

While it’s not exactly like traveling in an Uber Black, the 2020 Ram ProMaster City is a comfortable, dependable, and efficient way to move people and gear, be it on long journeys or just around town.

George Kennedy
Published Jun 1, 2022 by George Kennedy
From open-wheel racecars to specialty off-road vehicles, George Kennedy has driven it all. A career automotive journalist, George has been a contributor, editor, and/or producer at some of the most respected publications and outlets, including Consumer Reports, the Boston Globe, Boston Magazine, Autoblog.com, Hemmings Classic Wheels, BoldRide.com, the Providence Journal, and WheelsTV.

User reviews for 2020 RAM ProMaster City

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User rating:
by Anonymous
Dec 26, 2022
The car is in overall good shape but the passenger side window is glitchy, parts from the rack are missing, and there are a few dents here and there.Dec 26, 2022
by Brenden M
Mar 07, 2021
Amazing work vehicle Price could be lowered Not many accessories No floor Mats No grip Mat for back Mar 07, 2021
by Adam P
Jan 20, 2021
Absolutely great small van good gas mileage more room inside and larger than Ford transit connect definitely recommendJan 20, 2021

2020 RAM ProMaster City Pricing

Original MSRP
$24,480 to $27,730
Price range
$15,264 to $16,449
Average price on CG
$15,264
YoY price change
$16,449 to $15,264

Trims & specs

Air Conditioning

Single front air conditioning zones

Airbags

Dual front airbags · Driver knee airbags · Passenger airbag deactivation: occupant sensing deactivation · Front side airbags · Front side curtain airbags

Audio System

Antenna Type: mast · Voice recognition audio system · Bluetooth auxiliary audio input · AM/FM radio · Total Number of Speakers: 4

Brakes

ABS: 4-wheel · Braking assist: hill start assist · Front brake diameter: 12.0 · Front brake width: 1.1 · Front brakes: ventilated disc · Rear brake diameter: 10.0 · Rear brakes: drum

Comfort Features

Armrests: drivers seat · Floor Material: carpet · Shift knob trim: urethane · Steering wheel trim: urethane

Convenience Features

Assist handle: rear · Cupholders: front · Multi-function remote: keyless entry · One-touch windows: 2 · Power outlet(s): 12V front · Reading lights: front · Steering wheel: tilt and telescopic · Steering wheel mounted controls: voice recognition controls · Storage: cargo tie-down anchors and hooks

Driver Seat

Manual adjustments: 4

Drivetrain

Axle ratio: 3.73

Engine

Alternator: 160 amps · Battery: maintenance-free

Exterior Features

Body side moldings: black · Door handle color: black · Front bumper color: black · Grille color: black · License plate bracket: front · Mirror color: black · Rear bumper color: black · Rear trunk/liftgate: barn · Side door type: dual manual sliding · Window trim: black

Headrests

Front headrests: adjustable · Number of front headrests: 2

In Car Entertainment

Infotainment: Uconnect · Infotainment screen size: 5 in.

Instrumentation

Fuel economy display: range · Warnings and reminders: low fuel level

Lights

Headlights: Halogen

Mirrors

Exterior mirrors: manual · Inside rearview mirror: manual day/night

Passenger Seat

Manual Adjustments: 4

Roof

OEM roof height: undefined

Safety

Camera system: rearview · Crumple zones: front · Impact sensor: post-collision safety system · Rearview monitor: in dash

Seatbelts

Emergency locking retractors: front · Front seatbelts: 3-point · Seatbelt force limiters: front · Seatbelt pretensioners: front · Seatbelt warning sensor: driver and passenger

Seats

Driver seat manual adjustments: reclining · Front seat type: bucket · Passenger seat manual adjustments: reclining · Upholstery: cloth

Spare Tire

Kit: inflator kit

Stability and Traction

Traction control: with trailer stability control

Steering

Steering ratio: 15.9 · Turns lock-to-lock: 2.90

Suspension

Front Arm Type: lower control arms · Front Shock Type: twin-tube gas shock absorbers · Front Spring Type: coil springs · Front Stabilizer Bar: diameter 26 mm · Front Suspension Classification: independent · Front Suspension Type: MacPherson struts · Rear Shock Type: twin-tube gas shock absorbers · Rear Spring Type: coil springs · Rear Stabilizer Bar: diameter 16 mm · Rear Suspension Classification: independent · Rear Suspension Type: multi-link

Telematics

Driver assistance app: roadside assistance · Phone: voice activated · Phone wireless data link: Bluetooth

Tires

Type: all season

Tires and Rims

Wheels: steel

Wheels

Wheel covers: partial

Windows

Front wipers: intermittent · Power windows: front

Air Conditioning

Single front air conditioning zones

Airbags

Dual front airbags · Driver knee airbags · Passenger airbag deactivation: occupant sensing deactivation · Front side airbags · Rear side curtain airbags

Audio System

Antenna Type: mast · Voice recognition audio system · USB auxiliary audio input · Touch screen display radio · Total Number of Speakers: 4

Brakes

ABS: 4-wheel · Braking assist: hill start assist · Front brake diameter: 12.0 · Front brake width: 1.1 · Front brakes: ventilated disc · Rear brake diameter: 10.0 · Rear brakes: drum

Comfort Features

Armrests: drivers seat · Floor Material: carpet · Shift knob trim: urethane · Steering wheel trim: urethane

Convenience Features

Assist handle: rear · Cupholders: front · Multi-function remote: trunk release · One-touch windows: 2 · Power outlet(s): 12V front · Reading lights: front · Rear power outlet: 12V · Steering wheel: tilt and telescopic · Steering wheel mounted controls: voice recognition controls · Storage: door pockets

Driver Seat

Manual adjustments: 4

Drivetrain

Axle ratio: 3.73

Engine

Alternator: 160 amps · Battery: 700 CCA

Exterior Features

Body side moldings: black · Door handle color: black · Front bumper color: black · Grille color: black · License plate bracket: front · Mirror color: black · Rear bumper color: black · Rear trunk/liftgate: barn · Side door type: dual manual sliding · Window trim: black

Headrests

Front headrests: adjustable · Number of front headrests: 2 · Number of rear headrests: 3

In Car Entertainment

Infotainment: Uconnect · Infotainment screen size: 5 in.

Instrumentation

Fuel economy display: range · Warnings and reminders: maintenance reminder

Lights

Headlights: auto delay off

Mirrors

Exterior mirrors: manual folding · Inside rearview mirror: manual day/night

Passenger Seat

Manual Adjustments: 4

Rear Seats

Type: 40-60 split bench

Roof

OEM roof height: undefined

Safety

Camera system: rearview · Child seat anchors: LATCH system · Crumple zones: front · Impact sensor: door unlock · Rearview monitor: in dash

Seatbelts

Emergency locking retractors: front and rear · Front seatbelts: 3-point · Seatbelt force limiters: front · Seatbelt pretensioners: front · Seatbelt warning sensor: driver and passenger · Second row seatbelts: 3-point

Seats

Driver seat manual adjustments: reclining · Front seat type: bucket · Passenger seat manual adjustments: reclining · Rear headrests: adjustable · Rear seat folding: split · Upholstery: cloth

Spare Tire

Kit: tire sealant

Stability and Traction

Traction control: with trailer stability control

Steering

Steering ratio: 15.9 · Turns lock-to-lock: 2.90

Suspension

Front Arm Type: lower control arms · Front Shock Type: twin-tube gas shock absorbers · Front Spring Type: coil springs · Front Stabilizer Bar: diameter 26 mm · Front Suspension Classification: independent · Front Suspension Type: MacPherson struts · Rear Shock Type: twin-tube gas shock absorbers · Rear Spring Type: coil springs · Rear Stabilizer Bar: diameter 16 mm · Rear Suspension Classification: independent · Rear Suspension Type: multi-link

Telematics

Driver assistance app: roadside assistance · Phone: voice activated · Phone wireless data link: Bluetooth

Tires

Type: all season

Tires and Rims

Wheels: steel

Wheels

Wheel covers: partial

Windows

Front wipers: intermittent · Power windows: front

Air Conditioning

Single front air conditioning zones

Airbags

Dual front airbags · Driver knee airbags · Passenger airbag deactivation: occupant sensing deactivation · Front side airbags · Front side curtain airbags

Audio System

Antenna Type: mast · Voice recognition audio system · USB auxiliary audio input · Touch screen display radio · Total Number of Speakers: 4

Brakes

ABS: 4-wheel · Braking assist: hill start assist · Front brake diameter: 12.0 · Front brake width: 1.1 · Front brakes: ventilated disc · Rear brake diameter: 10.0 · Rear brakes: drum

Comfort Features

Armrests: drivers seat · Floor Material: carpet · Shift knob trim: urethane · Steering wheel trim: leather

Convenience Features

Assist handle: front · Cupholders: front · Multi-function remote: trunk release · One-touch windows: 2 · Power outlet(s): 12V front · Reading lights: front · Steering wheel: tilt and telescopic · Steering wheel mounted controls: cruise controls · Storage: door pockets

Driver Seat

Adjustable lumbar support: manual · Manual adjustments: 6

Drivetrain

Axle ratio: 3.73

Engine

Alternator: 160 amps · Battery: 700 CCA

Exterior Features

Body side moldings: black · Door handle color: black · Front bumper color: body-color · Grille color: black · License plate bracket: front · Mirror color: body-color · Rear bumper color: body-color · Rear trunk/liftgate: barn · Side door type: dual manual sliding · Window trim: black

Headrests

Front headrests: adjustable · Number of front headrests: 2

In Car Entertainment

Infotainment: Uconnect · Infotainment screen size: 5 in.

Instrumentation

Fuel economy display: range · Warnings and reminders: maintenance reminder

Lights

Headlights: Halogen

Mirrors

Exterior mirrors: heated · Inside rearview mirror: manual day/night

Passenger Seat

Manual Adjustments: 4

Roof

OEM roof height: undefined

Safety

Camera system: rearview · Crumple zones: front · Impact sensor: fuel cut-off · Rearview monitor: in dash

Seatbelts

Emergency locking retractors: front · Front seatbelts: 3-point · Seatbelt force limiters: front · Seatbelt pretensioners: front · Seatbelt warning sensor: driver and passenger

Seats

Driver seat manual adjustments: height · Front seat type: bucket · Passenger seat manual adjustments: reclining · Upholstery: premium cloth

Spare Tire

Kit: tire sealant

Stability and Traction

Traction control: with trailer stability control

Steering

Steering ratio: 15.9 · Turns lock-to-lock: 2.90

Suspension

Front Arm Type: lower control arms · Front Shock Type: twin-tube gas shock absorbers · Front Spring Type: coil springs · Front Stabilizer Bar: diameter 26 mm · Front Suspension Classification: independent · Front Suspension Type: MacPherson struts · Rear Shock Type: twin-tube gas shock absorbers · Rear Spring Type: coil springs · Rear Stabilizer Bar: diameter 16 mm · Rear Suspension Classification: independent · Rear Suspension Type: multi-link

Telematics

Driver assistance app: roadside assistance · Phone: voice activated · Phone wireless data link: Bluetooth

Tires

Type: all season

Tires and Rims

Wheels: steel

Wheels

Wheel covers: full

Windows

Front wipers: intermittent · Power windows: front

Air Conditioning

Single front air conditioning zones

Airbags

Dual front airbags · Driver knee airbags · Passenger airbag deactivation: occupant sensing deactivation · Front side airbags · Front side curtain airbags

Audio System

Antenna Type: mast · Voice recognition audio system · USB auxiliary audio input · Touch screen display radio · Total Number of Speakers: 4

Brakes

ABS: 4-wheel · Braking assist: hill start assist · Front brake diameter: 12.0 · Front brake width: 1.1 · Front brakes: ventilated disc · Rear brake diameter: 10.0 · Rear brakes: drum

Comfort Features

Armrests: drivers seat · Floor Material: carpet · Shift knob trim: urethane · Steering wheel trim: leather

Convenience Features

Assist handle: front · Cupholders: front · Multi-function remote: keyless entry with panic alarm · One-touch windows: 2 · Power outlet(s): 12V front · Reading lights: front · Rear power outlet: 12V · Steering wheel: tilt and telescopic · Steering wheel mounted controls: voice recognition controls · Storage: door pockets

Driver Seat

Adjustable lumbar support: manual · Manual adjustments: 6

Drivetrain

Axle ratio: 3.73

Engine

Alternator: 160 amps · Battery: 700 CCA

Exterior Features

Body side moldings: black · Door handle color: black · Front bumper color: body-color · Grille color: black · License plate bracket: front · Mirror color: body-color · Rear bumper color: body-color · Rear trunk/liftgate: barn · Side door type: dual manual sliding · Window trim: black

Headrests

Front headrests: adjustable · Number of front headrests: 2 · Number of rear headrests: 3

In Car Entertainment

Infotainment: Uconnect · Infotainment screen size: 5 in.

Instrumentation

Fuel economy display: MPG · Warnings and reminders: low battery

Lights

Headlights: auto delay off

Mirrors

Exterior mirrors: heated · Inside rearview mirror: manual day/night

Passenger Seat

Manual Adjustments: 4

Rear Seats

Type: 40-60 split bench

Roof

OEM roof height: undefined

Safety

Camera system: rearview · Child seat anchors: LATCH system · Crumple zones: front · Impact sensor: door unlock · Rearview monitor: in dash

Seatbelts

Emergency locking retractors: front · Front seatbelts: 3-point · Seatbelt force limiters: front · Seatbelt pretensioners: front · Seatbelt warning sensor: driver and passenger · Second row seatbelts: 3-point

Seats

Driver seat manual adjustments: height · Front seat type: bucket · Passenger seat manual adjustments: reclining · Rear headrests: adjustable · Rear seat folding: split · Upholstery: premium cloth

Spare Tire

Kit: inflator kit

Stability and Traction

Traction control: with trailer stability control

Steering

Steering ratio: 15.9 · Turns lock-to-lock: 2.90

Suspension

Front Arm Type: lower control arms · Front Shock Type: twin-tube gas shock absorbers · Front Spring Type: coil springs · Front Stabilizer Bar: diameter 26 mm · Front Suspension Classification: independent · Front Suspension Type: MacPherson struts · Rear Shock Type: twin-tube gas shock absorbers · Rear Spring Type: coil springs · Rear Stabilizer Bar: diameter 16 mm · Rear Suspension Classification: independent · Rear Suspension Type: multi-link

Telematics

Driver assistance app: roadside assistance · Phone: voice activated · Phone wireless data link: Bluetooth

Tires

Type: all season

Tires and Rims

Wheels: steel

Wheels

Wheel covers: full

Windows

Front wipers: intermittent · Power windows: front

See all trims (4)