JStar Chrysler Jeep Dodge RAM

Outstanding professionals. Would definitely buy here again

They were very prompt answering my email. I specifically asked them not to waste my time if they couldn't offer me a good deal to make up for the fact that the car did not come with one. They of course said they would. Once I drove out 30 miles to see the car, the 2013 Fiat Pop had NO back seat!! They pulled it out from the back of the lot! The thing about it was that the photos on their website were all taken from all other angles except of the non-exisistent back seat. The listing also mentioned a "rear bench seat", lies!!! They Chris and Jason did not like that after they tried to compensate by knocking off some money I walked. They stopped being nice and tried to guilt me because they made me an deal. Rude and lying liars!

Contacted me right away and gave me the info I needed.

First class service, I will definitely recommend to my family and friends

The experience was good, they were very professional we negotiated a price and made the deal. Jason our sales guy was very engaged answered all questions and emails. Overall a smooth easy process.

just inquired on price and he was quick to get back with me

Super dealership. Very professional. Matt, the Sales Mgr, and Jason, Sales person did a super job. Thanks

Even though I contacted them late in the day, they emailed me after hours to answer my questions. They couldn't have been more helpful when we went to buy the van. Of course, this is a luxury car dealership and they know how to treat the customer well (even if the full loaded Toyota van was the least expensive car on the lot).

They could not match the price I had from another dealer.

Dealer has solid follow through experience.

Great sales people , no hassle buying. Felt like instant family. Jason Liu is the bomb! No pressure! Just the facts for you to make your decisions.

They were not real interested in lowering their price that was more than 3000.00 over market value even though the interior of the truck was in really bad shape.

The J-Star people from the management, especially my sales guy communicated everything I needed to know about the condition/history of the used truck and "F350 4x4 1t " that I just purchase. The Sales person made sure a full set of mud terrain tires were all installed to make the traffic road safe!, Watch him direct detailers to throughly wash and vacuum clean the truck!, He had the truck put on lift for under carriage inspections for my benefit.. To my surprise, J-Star is a complete auto dealer ships specializing in sell of exotic cars, lifted ford F350's and others, complete auto and tires repair shops! Overall, financing was provided, great rates! The even accepted a large america express down payment!rare now this days! The finance department was very friendly, amazing attitude, fun to talk to about cars "multi task" while he finish up the paper works! Overall, I left with a beautiful Truck! great prices! dealer insured! meet amazing people, Dealer filled tank with diesel fuel!! and drove the truck 650 miles that evening to San Francisco in bad weather without any problem! The place was clean and full of customer as well...

Robert Chan made the car buying process extremely easy!

Rldealer responded right away and provided additional information requested.

Salesman Robert Chan was fantastic and got me a great deal with no haggling. I would definitely recommend.

Made an offer....never got back with me, said he needed to crunch the numbers & discussed it with his boss. I believe I was talking with the son. I made a serious offer, 50% down & trade in two EXCELLENT condition Mercedes... 08 CL550 & 06 SL500 with 61K & 66K miles. OH WELL, There's always another car.

Quick response and very satisfied with their service.

Perfect

Great Customer Service

Although I did not purchase my vehicle from this dealer, I did appreciate their call back and follow ups.

Great response via email great people i recommend