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Tom Tepe Autocenter
About Us
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Today 8:00 AM - 7:00 PM (Open now)
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426 E Indian Trl
Milan, IN 47031
Our Amenities
- Amenities coming soon!
Service Info
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Dealer Reviews
All reviews are verified visits to the dealer. –
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Jan 26, 2026
They were honest
Mar 24, 2025
Response from current dealership:
Thanks for the 5-Star Review Rich!
Jun 28, 2024
We drove out to this dealer twice - all the way to Milan from Indianapolis. The car salesman named Adam was very kind and helpful with the
purchase of this vehicle. He had excellent communication, was not pushy, and we were able to get the purchase completed before they
closed which was great. There are several cars listed on the website that we wanted to see/test drive that were located off site so despite
driving an hour we did not get to see them. We probably would have purchased two vehicles from the dealer if we could have seen the
other cars. They asked us to come back when the other cars were available. It would also be very helpful for Adam and the car buyer to
have a list of prices or labels on the cars to see how much they are as we walked around looking at them. There was not listing for mileage
or price as we walked around so Adam had to go ask his manager. Hopefully that will be a simple fix by management.
In one week we went from a totaled car to replaced. Thank you!
Apr 22, 2024
Great communication
Apr 22, 2024
Response from current dealership:
Thanks Jael for the 5-Star Review. We appreciate it!
Show older dealer reviews 49
Nov 19, 2022
Nice sale staff
Jan 4, 2021
Response from current dealership:
We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know.
Sep 14, 2020
Response from current dealership:
Thank you for the kind words and great star rating! If there is anything that we can do for you please do not hesitate to reach out. Thanks again!
Sep 3, 2020
It was terrible we made an appointment To meet about the car and the next day they sold it.
Aug 30, 2020
Very responsive
Aug 31, 2020
Response from current dealership:
Thank you for the 5 start review! Please feel free to reach out if there is anything at all that we can help you with!
Robin and I exchanged several text messages---I just decided the car they had wasn't exactly what I wanted
Aug 31, 2020
Response from current dealership:
Thank you for great star rating. I will happily pass along to Robin! Please let us know if there is anything at all that we can help you with!
Aug 31, 2020
Response from current dealership:
Thank you for the great star rating!! Don't hesitate to reach out with any questions or if you have any automotive needs in the future. - The Tom Tepe Autocenter Team
Very down to earth people to deal with.
It was a very easy experience buying a vehicle!
When I first emailed about the vehicle, I was responded to
very quickly by two people.
They all did a great job!
Aug 31, 2020
Response from current dealership:
Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience.
Sep 6, 2019
very quick and responsive.
Jun 21, 2019
Very nice I spoke with Tausha , but the vehicle was sold.
No problem, she will continue to help me with a transportation
May 27, 2019
Everyone was wonderful and good at there job,except for the manager I'm assuming he was the manager, he acted arrogant and better than me.I had intended on being really serious about the vehicle I was looking at but they wouldn't work with me even a little. I wasn't going to be forced into a deal I wasn't happy with
Oct 17, 2018
Very odd. Wanted all my information prior to test driving the car. After all the run around, as soon as I got into the vehicle to test drive it had the check engine light on as well as another light!!
Sep 26, 2018
I talked with Tasha that morning about a vehicle, and by the end of the day she got back with me with good news..
Thanks Tasha!!!
Aug 24, 2018
I was taken care of with the best of concerns toward finding a reliable car at
an affordable price. I drove off the lot in a 2004 Nissan Xterra. These guys are
as good as it gets at what they do and go way above and beyond to see you
leave satisfied in what you came looking for. 5 stars out of five hands down!!
Aug 5, 2018
Sales man was great,met near all that worked
there. Nothing short of areal good experience.
Apr 2, 2018
did very well with setting up time to see vehicle and test drive. everyone was helpful and worked to make the sale.
Jan 18, 2018
The guy in the store was cool who showed us the vehicle. Generally when we go to any dealer you see that they will try their best to persuade you, But here the case was totally different. I would recommend it.
Very prompt response and follow up to my inquiry. Very good impression considering where, I and from whom to do business with. With that said, if a dealer can't even respond to a simple inquiry I don't want to risk the almost inevitable issues that can occur when purchasing a car during and after the sale..... I always move on.
Sep 5, 2017
Salesman was knowledgeable, friendly and helpful. We covered a trade-in and Financing for the balance of the vehicle.
Finance guy was thorough and quick.
Both people made the experience reasonably fast and efficient.
Very good dealership!
Aug 22, 2017
Very informative
Jul 3, 2017
Prompt responses via email.
Jun 28, 2017
very helpfull respomded quickly
Jun 26, 2017
Terrible. The vehicle didn't have a price listed, it said "call for
price". So I contacted them to see what the price was and they
wouldn't tell me! I know dealerships don't like to negotiate over the
phone but they wouldn't even tell me the listed price! Why would I
drive an hour to look at it when I don't even know the price? I have
$20k burning a hole in my pocket but with shady business antics
like that I will take my business elsewhere. I will never buy there
and I will make sure all my peers steer clear as well.
Jun 18, 2017
Response was quick and helpful!
Jun 7, 2017
Got back right away.. they went above and beyond to answer all my Questions....
May 12, 2017
Got it, the car of my dreams at the right price
Nov 4, 2016
Responded very quickly. But weird persistent on continuing
contact after initial emails even after was told the vehicle
wouldn't work out
Sep 23, 2016
Dealer sold car before I could see it, but searching for one like it .very friendly and willing to work for me. I wish I could have met in person.
Apr 5, 2016
Quick response
Mar 29, 2016
They have good customer service would
buy from them again
Mar 25, 2016
Good business
Dec 11, 2015
***** Doug, Internet sales, has been
extremely kind and thorough. Has
followed up quickly. Had a test drive in an
excellent Jeep.
Nov 28, 2013
Got vehicle home and realized there were several issues that were
not disclosed, including odometer was not reading correctly and
serious electrical issues. Looking back that explains salesman
offering to drive it from one lot to the main lot for me. Called and I
was passed around and not given a straight answer from anyone. I
will never go there again nor send anyone else to them.
Oct 21, 2013
This envoy was sold before we could get to the dealer to pay cash on
the spot.
