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Holler Driver's Mart Winter Park
About Us
We have a skilled and knowledgeable sales staff with many years of experience satisfying our customers' needs. Located in Winter Park, FL and Sanford, FL, the staff at Driver's Mart will help you find the used car you want. At Driver's Mart we offer a searchable online inventory of used vehicles near Orlando by today's top manufacturers. Come on in and take a test drive! Our sales staff will help you find that quality used car that you have been searching for.
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Today 9:00 AM - 8:00 PM (Closed now)
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1970 State Road 436
Winter Park, FL 32792
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Jan 27, 2026
Excellent customer service
⭐️⭐️⭐️⭐️⭐️ A BLESSING, NOT JUST A CAR DEALERSHIP – DRIVER MART WINTER GARDEN ⭐️⭐️⭐️⭐️⭐️
I didn’t just buy a car at Driver Mart in Winter Garden — I had an experience that truly restored my faith in people and in God.
I walked in as a woman and a mother, with my son Xzavion by my side, carrying bad credit, an open loan, fear, and doubt. Life has taught me to be careful. Instead of being taken advantage of, I was protected, respected, and uplifted. I walked out with the exact car I wanted, payments I could afford, my plates the SAME DAY, and peace that money can’t buy.
From the moment we walked in, I felt like we mattered — not like a number, not like a sale, but like family.
Mitch sold me my car, and I need to say this clearly: he never once took advantage of me being a woman or having my child with me. He was patient, respectful, and honest the entire time. He listened to my needs, my concerns, and my boundaries. And the way he treated my son meant everything to me —
The initial contact Shelby Parker was very prompt. I was informed that salesperson would contact me when then arrived @9:00am. I
never received any contact from any salesperson. I was already approved through my credit bureau, so I was ready to purchase. I
decided that the lack of interest was a red flag and went elsewhere. I did purchase a vehicle that day but from a different dealer who
wanted my business. Initial contact person was stellar, nothing after that. Would not recommend this dealership for lack of customer
service by salespeople.
Aug 6, 2025
I did go and test drive the Santa Cruz truck. I had been Emailing with Angel, who was very nice, but the dayI went he was already with another potential buyer. He came over, it was nice to meet him in person, he explained he was not going to be able to help me, but introduced me to Mitch who was going to assist me. I ended up test driving an additional vehicle also. Mitch was very nice and personable also. Angel checked on me again while I was there, and also came and said goodbye when I left. He also sent a nice follow up email. I appreciated his friendly, non-overbearing desire to hello me. That in itself made a great experience. I never felt pushed or overwhelmed at this dealership, it was a good experience. (I did find a vehicle I liked somewhere else though, so I did not go through the full car buying experience here though.)
Apr 12, 2025
Very personalized attention. Although I didn't purchase a vehicle from them this time, I'll be happy to use them in the future due to their excellent customer service.
Show older dealer reviews 346
May 9, 2020
They quick to respond and able to answer all my question about the vehicle.
Feb 28, 2020
Great
Feb 25, 2020
Great communication from Mr. Vernon Johnson (our sales professional) .
He listened to our concerns and pointed us in the right direction. After answering all our questions, we
moved forward to our car purchase.
We enjoyed the experience and there was no "high pressure sales tactics".
He was a True Professional !
The Outcome: We purchased a Beautiful Chevy Impala !!!!
Thank You !
Mario
Feb 14, 2020
Great salesperson. Maia was right on top of everything I requested. I will look there again when I need another car.
Feb 12, 2020
Car was filthy and had a leaking exhaust and poorly working retractable top. Salesman told me to take car to Macco when I pointed out the clear coat was peeling off hood. Looks
Like they have a body shop right there. Car was overpriced for its’ condition. Then the next day I get a text from DriversMart asking to reschedule my test drive because I missed it. Totally unorganized and non professional. Purchased a car from another dealer.
Jan 18, 2020
Nice response
Jan 12, 2020
Excellent
Dec 26, 2019
Great service good prices and excellent advice on extended warranties.
Dec 12, 2019
Very pleasant and speedy car buying experience. Jeff was very helpful and responsive.
Disgusting. Car had dead battery, gas tank empty-- no gas available,
and the front passenger door would NOT open!! All this and it took
45 minutes for the salesman to figure it out. I left without a test drive.
Dec 2, 2019
Response from current dealership:
Thank you Dave for the opportunity to earn your business. We sell our vehicles pre-reconditioned to keep prices low. This particular vehicle had a problem with the door that we diagnosed while you were at our dealership, and you left while we replaced the part it needed. Bringing the car into our service department is what took the additional time. As with any dealership, our vehicles sometimes come in low on gas for a variety of reasons. We have fuel available at our location, so we would have been able to resolve this. We would like to make things right and clear up any questions you may sti
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Oct 30, 2019
Romeo at Drivers Mart responded with all the information I requested and was aware of what I wanted.
Oct 8, 2019
Mo was the salesperson I had a pleasure of speaking with. Very courteous and respectful. Answered all my questions in a timely manner, great person to deal with. Great overall experience.
Oct 7, 2019
The dealer contacted me immediately.I was able to test drive the car and not just around the block. The car was exactly as advertised and I could not be more pleased.The salesman was very friendly and I would definetly recommend this dealership to anyone I know who is looking for a car.
Sep 6, 2019
I came in with an approved loan, so it was an easy process for me. Wish they would have lowered the price a little more due to the car instantly needing new break pads and a oil change. I do love the car. Happy overall
Jul 26, 2019
Replied right away and followed up.
Two different prices on the same truck
They had a lot of high add on charges too
Buyer be careful at this place , they called me later and told me they had the wrong sticker on the truck , funny how that could be , both stickers had the correct vin number
Jul 25, 2019
Response from current dealership:
Thank you Rodney for bringing this to our attention. Unfortunately, we were unable to find your name in our records. This is not how we do business. It is always our intention to be upfront and transparent with our customers. We would like to know more about your situation so we can get to the bottom of what happened. When you have a chance, call our general manager Phil Collins at 407-645-1234 ext. 3055.
Jul 14, 2019
I was contacted within 5 minutes by the online sales manager Deon, who connected me with sales associate Sammy. These two need to train all future car sales associates! They sent me a personal video introducing themselves plus sent me a video of the car. I’m in NC and they’re located in Fla. and I was hoping my mom ,who is also located in Fla ,would be able to check out the car for me but unfortunately it was too far her to travel. I’ve been looking at cars here locally and I can confirm my comment above that these two sales associates should be training others. It would be worth the plane ticket down just to continue the pleasurable buying experience I had via text and email!
Jul 12, 2019
The sales person was communicating with me, but the truck was sold before I had a chance to see it.
Jul 7, 2019
Great personnel!
Jul 7, 2019
Detailed responses with pictures and offer to help
We informed John that we now bought a vehicle at
another
His response was professional to say thank you and
he was sorry that we could get together on his vehicle
but maybe at another time
Jun 23, 2019
Salesman was good
Jun 14, 2019
Had a wonderful experience at Holler!! Our dealer Alberto went out of his way to help us. The whole deal was done quickly and they did not waste our time.
Jun 1, 2019
We had an excellent experience. We actually ended up finding another car on the lot for a great deal. They have a great selection of vehicles. The entire staff was fantastic and efficient. We were in and out quickly.
Apr 27, 2019
Great dealer, unfortunately we couldn't make the deal
Apr 25, 2019
Good
Apr 17, 2019
Great service
Apr 17, 2019
Purchased car, but staff was less than knowledgeable about vehicle... or
potentially not straightforward.
Apr 7, 2019
Mo was awesome! Very helpful
Mar 26, 2019
I didnt purchase the car but the experience was much better than expected
I made contact with a time I was going to be there, but the car had to be jumped off and although the sales person was very polite, knew almost nothing about the car. Also they don’t touch any of their cars. No inspection, no service, you get nothing. It’s like flipping a house and spending or doing nothing. Not the way vehicles should be sold. Very surprised considering they are owned by the Holler family...
Mar 27, 2019
Response from current dealership:
Thank you Jeff for the opportunity to earn your business. We sell our vehicles pre-reconditioned to keep prices low. These vehicles are backed by a market leading 5-day/300 mile money back guarantee. We do apologize that your sales experience did not meet your expectations. We would like to make things right and answer any questions you may still have. When you have a chance, reach out to our general manager Phil Collins at 407-645-1234 ext. 3055.
Mar 8, 2019
Bought a 2013 Nissan Altima! Very pleased.
Mar 6, 2019
Very helpful and informative.
Mar 4, 2019
When I got there, they stated the equinox was in the shop for service and wouldn’t allow us to see it or set a time to see it. Then they sold me this 2013 Santa Fe because they said it was the only one to fit what I wanted, which was an SUV with backup camera. We heard the brakes scraping during test drive and they said they would get it checked. Well we drive it around once and the brakes are scraping, there is damage to one side of the car, and the next day it wouldn’t crank. This just hasn’t been a good experience
Mar 6, 2019
Response from current dealership:
Thank you Rachel for your business. When you came in to see the vehicle you were originally interested in, it was not yet available for purchase. We showed you the Hyundai Santa Fe, which you decided to buy. When you called about the issues you had with the vehicle, our service department was closed. When we towed the vehicle and inspected it, we determined the only problem was a bad battery, which we replaced at our expense. We sell our vehicles pre-reconditioned to keep prices low, but we took a look at this vehicle in good faith after your purchase. At this time, you decided to utilize our
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Mar 3, 2019
Quickly responded and followed up with information I requested. Did not hound me with unnecessary calls and emails. Very professional and friendly.
Feb 28, 2019
Got the perfect used car with great help from the sales associate.
I was completely heartbroken after my 2012 Honda Civic was totaled.
However, John Citrone from Driver's Mart helped me purchase my 2015
Honda Civic in the same color! He and everyone there made my car buying
experience very simple, and quick. I will definitely be purchasing my next
car with them!
Feb 5, 2019
I received outstanding service from this dealership James was very knowledgeable regarding the vehicle I was interested in, I also was happy they told me that the vehicle was still there took for test drive loved how the vehicle ran drives great. I bought the vehicle the same day paid cash. For the price and the body style I needed a large vehicle to carry my pet rabbit max.
Thanks Drivers Mart for showing great customer service and treating me and my son like family.
Again Thank you James from Drivers Mart.
Feb 3, 2019
They're a good dealer. Excellent client services.
Jan 22, 2019
*I never visited the dealership*
I inquired about a vehicle at this dealership and received a prompt call and email with information.
Jan 10, 2019
My salesman was very nice. The car WAS NOT.
The paint job on the picture gave no clue to all the mold and disrepair of the leakey top. It had an unreasonable price considering all the damage and rust. I will never go to see ANY of there cars ag as in.
Jan 11, 2019
Response from current dealership:
Thank you Karen for the opportunity. We are glad to hear you had a good experience with your commission-free salesman. We sell our vehicles pre-reconditioned to keep prices low. However, all vehicles are backed by our market leading 5-day/300-mile return policy. We have a massive inventory of vehicles, and we are sorry to hear we were not able to help you find the perfect one. We do hope you will reconsider the possibility of buying a vehicle from us in the future.
Dec 27, 2018
Excellent
Dec 26, 2018
Excellent sales person!!!
Greatest car buying experience I’ve ever had
Dec 24, 2018
Horrible. Told them we would like to see a truck, but had a 60 mile trip to the lot. They made an appointment to test drive and the vehicle was locked in the service bay. Sales
blamed it on service, internet team blamed it on sales, complete mess. GM offered no reconciliation other then "sorry, these things happen." 120 mile drive for no reason. I
would not buy anything from this lot.
Dec 27, 2018
Response from current dealership:
Thank you Jeff for the opportunity to earn your business. The truck being locked in the service bay was an honest mistake. After this happened, our general manager Phil personally called you to apologize for the experience you had. We do apologize if this was misconstrued in any way. While we typically sell our vehicles as-is to keep prices low, we did offer to give you a full tank of gas as reconciliation. As you know, we mark every vehicle with our best price first to take the hassle of negotiating out of the car-buying process. Thank you for taking the time to leave us a review. Feel free t
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Dec 11, 2018
No hassle everything was ready when I walked in sign paperwork and walked on Rodger is a Kool dude the people I talked to were very helpful good experience the car drives well god is good
Dec 9, 2018
Very good
Nov 29, 2018
Best car buying experience you could ask for.. Kamal, John, Ivan and entire staff were friendly and knowledgeable!
Oct 8, 2018
Perfect
Oct 4, 2018
Response from current dealership:
Thank you for taking the time to leave us a review. We mark every vehicle with our best price first, pure and simple, to take the stress of negotiating out of the car-buying process. It is our policy to call customers until we make contact. However, we do aim to create a pressure-free environment, so we will take your review into consideration for future training exercises. Thank you for giving us the opportunity to earn your business. We hope you will consider buying with us in the future.
Sep 9, 2018
Good experience good deal no pressure.would use again
Sep 2, 2018
Dealer has a no hassle price, but in cargurus.com they raise the vehicle price $1300 I spoke with the manager if he could give me the price the dealer originally had listed the manager firmly told me no. With the original price, monthly payment would of have suited me and I would of been extremely satisfied with my daily commute.
Aug 10, 2018
Excelent
Aug 8, 2018
This was our 2nd time purchasing a car here. Both times were simple, the salesmen weren’t pushy, we received great financing offers, the deals closed relatively quickly, and we left with great vehicles. A+
Aug 5, 2018
Good rates and friendly services.
Aug 2, 2018
Their response is great. The salesmen try to get the job done
I was paired with a condescending and blundering car salesman when I visited this dealer. The car I drove had a broken key and the starter was wobbly like someone broke into the car. They didn't budge on the price of the car either.
Jul 10, 2018
Response from current dealership:
Thank you for your review. We are sorry to hear your sales experience at our dealership did not meet your expectations. We sell our vehicles pre-reconditioned in order to keep prices low. However, all vehicles are backed by our market leading 5-day/300-mile return policy. In regards to price, we clearly mark every vehicle with our best price upfront to save you time. Rather than making the customer go through the hassle of negotiating, we have a team of specialists research the local market before pricing our vehicles the lowest in the area.
Jun 15, 2018
First inquired about this car and I was contacted by two people. Neither responded to my second message. Got a call the next day from another person to set up my appointment with one who never responded and when I got there another person became my salesman. The next day I got an email from the original person who never responded thanking me for choosing him? Seems a bit unorganized. The car I ended up buying had a transmission light come on as soon as I left and I live an hour and a half away. My mechanic said the car is no good so I returned it immediately. I left out a lot but overall it was a weird experience and wouldn't recommend. Especially since it's a no hassle dealership. Only pro is the 5 day return policy.
Jun 18, 2018
Response from current dealership:
Hannah,
First, we want to thank you for choosing Driver’s Mart in your used car purchase. Based on your review, it seems like there was some miscommunication on our end. We appreciate this feedback and will use it to better our customer service and interactions. In regard to your transmission – we sell our vehicles pre-reconditioned in order to keep costs low, however all vehicles are backed by our market leading 5-day / 300-mile return policy. As you experienced first-hand, this allows a customer to return a vehicle if they are not completely satisfied with their purchase! We
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First, we want to thank you for choosing Driver’s Mart in your used car purchase. Based on your review, it seems like there was some miscommunication on our end. We appreciate this feedback and will use it to better our customer service and interactions. In regard to your transmission – we sell our vehicles pre-reconditioned in order to keep costs low, however all vehicles are backed by our market leading 5-day / 300-mile return policy. As you experienced first-hand, this allows a customer to return a vehicle if they are not completely satisfied with their purchase! We
Jun 7, 2018
The experience was wonderful, drove down 5/27/18 and purchased the car, with no problems. The staff was wonderful!!
May 25, 2018
Dealer was very helpful; considering my options at this time.
May 12, 2018
Very irritated on the wait time. They new in advance I was driving 2 1/2 to get there and still had to wait 3 more hours. I want to say a big thank you to Jennifer the finance manager for coming in on her time off to finish my deal. 3 stars for the sale, 5 stars for the finance manager.
May 3, 2018
They were responsive to my inquiries immediately. However, I found that I was not interested in that small a car and have purchased another car that meets my needs. There is no concern on my part about this dealership as they were very solicitous.
My experience with Holler was excellent. There was no pressure to look at another vehicle or the ping pong with finance. My Representative Vernon, worked with me throughout the entire process even on his day off. All their prices are as shown, with an additional dealer fee that is listed.($799) Overall, I got the car at a lower monthly payment than I was expecting. I've been with the car for about a month now, and I feel completely satisfied in working with Holler.
Apr 18, 2018
Edmund was AWESOME! I really liked him and the process was very smooth. I was really happy and he gets 5 stars! The financing guy however would not stop with pushing the extended warranty. I had to tell him a good 7 times that I don't want it. They wanted $240/month when my mom pays $41 for hers. My mom finally had to holler at the guy. He just wouldn't stop. He gets 0 stars.
Apr 12, 2018
They contacted me quickily, But i had changed my mind on buying a vehicle.
Apr 10, 2018
Quick response detail response back
Mar 25, 2018
I purchased this Mercedes today it was a pleasure doing business with Ivan he really did his job I am very happy with my car.
Mar 20, 2018
It was one of the best car buying experience i have had . They were really good and not pushy like other car dealers and i got a great deal.
Mar 12, 2018
Even though I did not buy from this dealer, I had a positive experience.
Mar 6, 2018
every one I spoke to were very courteous and professional, am still looking at
used cars
Feb 23, 2018
Excellent
Feb 19, 2018
Great Wonderful g
Feb 17, 2018
Courteous ,helpful
Jan 18, 2018
Helpful team!
Jan 16, 2018
Good people
Jan 11, 2018
This is a no pressure sales company. Salesman was knowledgeable and
very courteous. I did not buy the vehicle, but would return to this dealership
if they listed another vehicle of the type I looked at.
Dec 30, 2017
They we're great
Drove for 1:30. Just to find out that they will not negotiate on price of vehicle or on the excesive dealer fee. I asked if i can plug in my scanner to check for any codes & was told i couldn't.
VERY DISAPPOINTED. Sketchy outfit.
Dec 19, 2017
Response from current dealership:
Adrian,
We appreciate you considering Driver’s Mart in your vehicle purchase and thank you for taking the time to test drive a vehicle that you were interested in. When you shop at Driver’s Mart, you’ll notice that we have several promises that help ensure you’ll enjoy the best experience and value. One of these promises is that we always present our best price first. Our goal is to help our customers save time and money by taking the stress of negotiating out of the car buying experience. In addition to commission-free sales and a market-leading 5 day / 300 mile mon
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We appreciate you considering Driver’s Mart in your vehicle purchase and thank you for taking the time to test drive a vehicle that you were interested in. When you shop at Driver’s Mart, you’ll notice that we have several promises that help ensure you’ll enjoy the best experience and value. One of these promises is that we always present our best price first. Our goal is to help our customers save time and money by taking the stress of negotiating out of the car buying experience. In addition to commission-free sales and a market-leading 5 day / 300 mile mon
Everyone I met was very nice, helpful and kind.
Especially John. I actually bought a car but had
to return it. I know the dealer's policy is "as is"
but could someone just check the dip stick,
make sure I didn't run out of oil on the way home.
I travelled 75 miles and it was almost a disaster
getting home.
Dec 5, 2017
Edmond, the salesman , was very attentive to our every need and the service was outstanding over all. We had a few glitches but they were all worked out in time and the car is great, my wife loves it. There was no attempt to up sale or re-direct at any time and the information provided was always to our best concern. would recommend as a dealer to anyone!!!
Seen like great people. The only reason I didn't buy was because I needed to get the vehicle an inspection before flying down there. They would not have the vehicle checked out prior to me buying it so it wasn't worth making the trip down there unless I knew more about the actual condition of the vehicle.
Nov 6, 2017
Good experience
Oct 30, 2017
great
Oct 23, 2017
I dropped by and was informed that they dont have that vehicle. "There was a mistake in the listing, yada yada..." that is very dishonest. The listing still reflects the $4997 which is only a bait to get customer there...
Oct 15, 2017
They got in touch with me right away but the vehicle was not what I was looking for. I bought another vehicle from another dealership.
Oct 5, 2017
Salesman was writing back and forth. Didn't send tha carfax. When I asked for an trade in, suddenly the car was sold.
Sep 29, 2017
This was the most calm, fun no pressure car purchase ever. John Citrone was great to work with. They really try to make the process as quick and painless as possible. Because of my personal experience, I would highly recommend this dealership. Even my bank and insurance company was impressed with the deal we got. I will definitely be a repeat customer
Sep 24, 2017
Driver mirror held on by duct tape.
Sep 26, 2017
Response from current dealership:
Randy,
Our inventory includes “Nearly New,” “Pre-Loved,” and “Wrench-Ready” vehicles which are all clearly marked. Additionally, all vehicles are sold pre-reconditioned. This keeps prices low and provides home mechanics the opportunity to save money. Combined with our industry leading 5-day / 300-mile return policy, our customers have the opportunity to see if a vehicle is truly right for them. We hope this clarifies your concerns.
Our inventory includes “Nearly New,” “Pre-Loved,” and “Wrench-Ready” vehicles which are all clearly marked. Additionally, all vehicles are sold pre-reconditioned. This keeps prices low and provides home mechanics the opportunity to save money. Combined with our industry leading 5-day / 300-mile return policy, our customers have the opportunity to see if a vehicle is truly right for them. We hope this clarifies your concerns.
A bit slower to respond, but did give me the info I had requested and reached out another time after that. Actually went in to the dealer and bought a car. The sales person was very nice and not pushy. Once you get to purchasing the vehicle, the finance people will really push for you to get an extended warranty/guarantee.
Sep 3, 2017
Called me back several times. I purchased another car before I could visit this dealership.h
Aug 25, 2017
I bought this car. He was very helpfull.
Aug 17, 2017
Everything was great! Everybody was friendly.
Love my new car!
Aug 6, 2017
very friendly and helpful
Jul 20, 2017
Communications have been through email. Very responsive.
Jul 14, 2017
Excellent. Wonderful service
Jul 4, 2017
699$ document fee. Years ago there were no
doc fees. This,is just another bogus way for
dealers to rip off the customers. Surprised that
they are in business.
Jun 27, 2017
Five stars because they had the vehicle I wanted at
an excellent price. Also the people I interacted
with... Guy, Stephanie and Jennifer was GREAT!!!!
Walked away with the feeling Divers Mart
genuinely cares about me being satisfied with no
pressure to buy!
Jun 16, 2017
.
We called 3 times including prior to our 45 minute drive in the rain to verify the car was still available and advise we were on our way. They assured us it was. The dealer even called earlier in the morning to ask if we were coming in. When we arrived the car was not ready and after waiting 15 minutes, we were told the car would not start. We left and will not return. We will tell our friends of our experience. The customer service was attentive but the product didn't come through.
I sent them a email requesting info about a Honda Accord coupe and a salesman got back to me telling me that a manager was going to get back to me they never got back to me and what the salesman followed up a couple of days later asking me if a manager got back to me I said no he said he would speak to someone two days later passed and still nothing finally a manager got back to me only because he asked me how was my experience and I explained that it wasn't the best one but it was too late I already started looking for another dealership
They replied very quickly to confirm the vehicle was available. Very friendly staff. They offer a 5 day money back guarantee, for any reason if you're not satisfied, you can return it. Which is exactly what happened with me. And they stood behind that promise. I would buy from them again.
May 11, 2017
Great
Apr 29, 2017
I was very interested in purchasing a 2013 Matrix. They advised me via e-mail that the car was there before I went to see the car. I went to the dealership twice on separate days to see the car but the car had not yet arrived. Several hours after my 2nd visit, the salesman called me to say the car never left its place of purchase because the car had already been purchased sight unseen. My issue is the car appeared available on their website for 4 days when they did not even have the car and it had been sold!
Apr 23, 2017
low pressure, very helpful
Apr 17, 2017
Questions answered.
Holler Car-Mart was one of the best experiences that I
have with dealers. They listened to what I wanted what,I
needed and proceeded to produce the results that I
wanted. So far I have talk with for different people about
the price that I paid for my van and all were quite
impressed. I am sure one or two of them we'll be sure to
look up holler Car-Mart and CarGurus when they start
their next adventure to look for a car.
Mar 24, 2017
Holler was the first to contact me in the morning. They were very friendly
and guided me in steps to get my new dream car. I then was introduced to John which greeted me at Holler, took his time and attending our needs. Took his time in test driving our dream car that we end up purchasing. The paperwork process was very smooth and friendly with no hassle.
Im very happy that i purchase a car for my wife at Holler and now im saving my own next car that of course is going to be bought from Holler as well.
Thank you, Carlos
Mar 9, 2017
There's no budging from the window
sticker.
Great return policy. A+ on that & nice
prople
Feb 15, 2017
Alberto Duenas at Drivers Mart on Semoran Boulevard in Winter Park was very helpful and answered all of my questions. Dealership is very clean and well organized.
Jan 22, 2017
Very friendly, great deals on cars--would definitely go back
Jan 21, 2017
Alberto was great,fast and friendly service.love my new car
Jan 15, 2017
Great deal with a no haggle experience as they do not negotiate. The price
beat everyone else around. The only drawback is that I only received one key
which should not happen when you buy a new car (3k). Their was no
compensation for that. Alberto (Sales) and Stephanie (Finance) were
excellent.
Jan 1, 2017
Like initial pricing until dealer few is added on.
Dec 27, 2016
This was the worst experience. The car had been tinted in the front
windshield and it was peeling off and bubbling up. The tires were all bald. I
was carrying a check for 10k in my pocket and when I asked if they would
fix any of this there response was NO. I said "okay goodbye"
Jan 2, 2017
Response from current dealership:
Hey Karl,
Thank you for bringing this to our attention. We are extremely sorry to hear that your experience with Driver’s Mart was an unfavorable one. We’ve been in business in Central Florida for over 75 years and have done so by listening to our customers. If you’ll let us, we’d like the opportunity hear about your experience. Please feel free to contact our General Sales Manager, Phil, directly at 407-645-1234 ext. 3055. We’d like the opportunity to make things right. Thank you again for your feedback.
Thank you for bringing this to our attention. We are extremely sorry to hear that your experience with Driver’s Mart was an unfavorable one. We’ve been in business in Central Florida for over 75 years and have done so by listening to our customers. If you’ll let us, we’d like the opportunity hear about your experience. Please feel free to contact our General Sales Manager, Phil, directly at 407-645-1234 ext. 3055. We’d like the opportunity to make things right. Thank you again for your feedback.
Dec 22, 2016
Very good on contact
Dec 7, 2016
Holler responded quickly with the specific information I requested. I purchased a 2014 Avalon hybrid from them. Isaac Lopez was the sales associate and was delightful to work with. I would recommend them for anyone buying a good used car.
Dec 6, 2016
Good contact and response
Nov 1, 2016
the lady on the phone was very nice and professional, answered any questions I had. also called to let me know the vehicle had sold, was willing to assist with other vehicles for sale,
Oct 27, 2016
They contacted me quickly. I am very interested in an Acura MDX. I had one that I absolutely loved. Right now I am unable to proceed. I am currently on disability from work. I will definitely keep this dealer in mind when I resume my search.
Sep 21, 2016
The sale associate Isaiah Beureuse is so cooperative. From starting he explained the policies. Dealership is clear and fast. I bought the car in an 1 Hour. Dealership fee is little high. No hidden taxes and charges.
Sep 19, 2016
I ended up purchasing this vehicle. Very very pleased with the entire process
start to finish. Would definitely recommend this dealership and John Citronne
(sp?) in particular.
Sep 13, 2016
thanks for your help
Sep 8, 2016
good price, large vehicle selection, good customer service
Aug 26, 2016
Sent in a pre approval on Friday at 5:00 they contacted me right away said the car was still available called me back Saturday and told me it was sold
Aug 21, 2016
This was a new experience, in that this dealer has a unique marketing plan.
They rely totally on Carfax to give you a history of the car. They do not inspect nor make any repairs or adjustments to the vehicle they are selling. It is presented AS IS. After buying autos for 65 years this was different and not comfortable. Their sales people were courteous and efficient,
Doubtful I would deal with them again. But that's just me.
Aug 18, 2016
Spent 2.5 hours picking out car. Got down to price and dealer
wouldn't take payment from out of state credit union.
Could have mentioned that up front and saved us both a lot of
time?
Aug 14, 2016
No pressure yet very attentive
Aug 9, 2016
Good response from the dealer. They did mention they don't ship out of
state and that they don't inspect their vehicles. Vehicles are sold "As Is".
Aug 3, 2016
They advertised online , i contacted them and they confirmed , called me up to come so i drove 70 miles to look at it and they mentioned the car isnt there in their dealership, what a dissappointment and waste of my time
Jul 26, 2016
George was very helpful and informative; I appreciated his no pressure sales technique
Jul 24, 2016
Melissa was very professional & friendly & answered all my questions
satisfactorily.
Jul 22, 2016
Purchase made.
Did not like the fact that they did not negotiate at all, knowing that the
vehicle had visible interior damage.
Definitely a meat market car dealer, however, the price was not bad overall.
If you don't mind being in a meat market, it's fine.
It was fairly low pressure regarding upsells, but they did offer some.
Jul 18, 2016
Very quick to respond. Staff was very friendly and I left with my new car that day.
Jul 18, 2016
Having never bought a used car from a dealership that specialize in only used cars I wasn't sure what to expect. Our sales person was quite nice and fairly knowledgeable about the van. The aggravation came when we had to wait over 2 hours to process all the paperwork and meet with the finance guy. Not sure why as we were pre-ap proved. The place was very busy and had only 2 guys working the finance side of it. The other disappointment was the fact that they don't do any kind of detail work on the car. When they say as is, they mean it. We were told the cars were washed once on arrival and not again. No wash, no carpet cleaning. Our sales man cleaned out windows and that was it
Jul 15, 2016
Excellent
Jul 13, 2016
My sales guy was Douglas and he was fabulous. Very patient. Although I didn't habit a car, it was a very good experience!
Jul 4, 2016
Very helpful
Jul 4, 2016
Bought a 2012 Jetta from Drivers Martin. Mohan was our salesman. He was great.
Jun 30, 2016
Very responsive, sends me up dates ever few days...
Jun 22, 2016
Very prompt to respond to my request.
Jun 17, 2016
Good response and professional & polite. The vehicle my wife looked at unfortunately was not in as good condition as it appeared in the pictures. Would contact them again if they had a vehicle I was interested in. A good organization I believe.
Jun 11, 2016
Awsome
May 28, 2016
Very professional contacted me immediately
May 26, 2016
They contacted me several times during a difficult situation in my personal life. They were not pushy. I intend to look at the vehicle on Friday if some others don't pan out.
May 20, 2016
Thank you....
May 17, 2016
Great communication
May 16, 2016
Didn't like that they had a short test drive route and salesman came with us.
May 14, 2016
Very professional
May 9, 2016
They got back to me quickly. I purchased a vehicle there. Not the one I originally was going to check;but I end up with a better deal and a newer model of a different car. I'm satisfied with my choice. They were very helpful.
May 3, 2016
They will say they have a car on the lot for sale, you'll drive an hour to get there and then they'll say they sold it 4 hours ago. Terrible place. I tell everyone I know to never go there.
Apr 26, 2016
Had a great test drive and everyone was professional and courteous.
Apr 24, 2016
Very friendly. Transaction was quick and out the door. I got here late so and all the other parts of the dealership were closed. But I like their 5 day guarantee.
Apr 17, 2016
Prompt follow up
Apr 9, 2016
good - However, I do not like dealing with a salesperson who can not make decisions - If I need a manager to determine a sale then let me talk with a manager and not waist my time.
Apr 8, 2016
They did well...car price too high.
Apr 7, 2016
Very Good!
Apr 4, 2016
Great
Mar 25, 2016
The dealer have a great attention with me!
Mar 14, 2016
My car buying experience was excellent
from beginning to end.
Mar 5, 2016
I was contacted by email, but had already purchased a
vehicle.
Feb 21, 2016
wonderful, we didn't buy this car, but another that was there
The vehicle I was interested in had been on the market for
several months with multiple price reductions. I made a
reasonable offer on the vehicle and the dealer refused to
consider nor even counter my offer. Instead they passed me
from one sales rep to another, giving me the same runaround.
The following day the dealer removed the vehicle from their
listings! Drivers Mart does not appear to be concerned with
customer satisfaction. A complete waste of my time.
Feb 15, 2016
Response from current dealership:
Hello,
Here at Driver's Mart, we believe buying a car should be plain and simple -- everyone gets the same low, haggle-free price. Additionally, our sales staff is commission-free, and we even have a 5-day / 300-mile return policy. We've been in business for over 75 years, and we believe this creates the best customer experience. We're very sorry that this was not conveyed to you by our sales staff. If you ever find yourself frustrated haggling over price or talking with a salesman who's trying to put you into a car you don't want, we welcome you to come back to Driver's Mart to experie
More ...
Here at Driver's Mart, we believe buying a car should be plain and simple -- everyone gets the same low, haggle-free price. Additionally, our sales staff is commission-free, and we even have a 5-day / 300-mile return policy. We've been in business for over 75 years, and we believe this creates the best customer experience. We're very sorry that this was not conveyed to you by our sales staff. If you ever find yourself frustrated haggling over price or talking with a salesman who's trying to put you into a car you don't want, we welcome you to come back to Driver's Mart to experie
Feb 10, 2016
Excellent sales service. Came to
check 2015 Traverse, was as
advertised, price as advertised.
Highly recommend this dealer, &
salesman Doug Alexander.
Jan 31, 2016
Great
Jan 29, 2016
Treated very well
Jan 28, 2016
Good
Jan 21, 2016
I did get a response from the dealer however
very promptly seem very professional. the
vehicle was already sold, but was still
contacted again to come look at other
vehicles.
Jan 18, 2016
Responded quickly and provided answers to
all my questions.
Jan 10, 2016
Great
Jan 8, 2016
Great salesman, great deal!!
Jan 3, 2016
This dealer is excellent! Great
customer service and the prices on
the vehicles are fantastic!! Love my
new vehicle and would definitely
purchase another care there in the
future!!
Dec 31, 2015
Very nice customer service, the vehicle
was not as nice in person as the photos.
Dec 31, 2015
Waste of time, even though sales person was very good, he had no support from Management, who could care less if the car was sold or not. Seems they beat the value of my car down due to what computer displays, why even take a car over for them to examine if everything is 'canned'.
Jan 4, 2016
Response from current dealership:
Hi Bob,
Thank you for bringing this to our attention. While we are pleased to hear you enjoyed our sales staff, we are extremely sorry that you had a bad experience with our management. We’ve been in business in Central Florida for over 75 years and have done so by listening to our customers. If you’ll let us, we’d like the opportunity hear about your experience. Please feel free to contact our General Sales Manager, Phil, directly at 407-645-1234 ext. 3055. We’d like the opportunity to make things right. Thank you again for your feedback.
Thank you for bringing this to our attention. While we are pleased to hear you enjoyed our sales staff, we are extremely sorry that you had a bad experience with our management. We’ve been in business in Central Florida for over 75 years and have done so by listening to our customers. If you’ll let us, we’d like the opportunity hear about your experience. Please feel free to contact our General Sales Manager, Phil, directly at 407-645-1234 ext. 3055. We’d like the opportunity to make things right. Thank you again for your feedback.
Nov 24, 2015
They need to train theirsalesmen better. If
the engine light is o putting gas in the
tank is not going to make the light go off.
It means that there is a major problem
with the car.
Nov 19, 2015
Good to go... note this is like buying from an auction as the cars are barely prepped. But that equals a good savings
Nov 18, 2015
Responded in a timely manner.
Nov 9, 2015
They had the advertised car that we went to see, we liked it
and bought it. George was very helpful.
Nov 3, 2015
Great experience and price
Oct 24, 2015
quick phone response
Oct 12, 2015
Took a while for dealer to respond.
Oct 9, 2015
dealer responded constantly but never assisted when I arrived at the site multiple times. Waited 30 minutes no assistance
Sep 26, 2015
Wasn't there, but dealer was
polite
Sep 22, 2015
John was great! Someone bought the
jeep so I didn't get it but he even
contacted me after another wrangler
came to the lot!
Sep 7, 2015
Responded right away. Went to see the
car but wasn't what I really wanted. Yuri,
my sales advisor, asked my price range
and type of vehicle if wanted. After, he
showed me another car, which I test
drove and ultimately purchased the same
day. Great dealership and EXCELLENT car
buying experience from start to finish.
Next time I am looking for a vehicle they
will be the first place I go to.
Many thanks to Holler Driversmart
associates!!
Aug 26, 2015
Professional
Aug 1, 2015
They were very helpful with keeping me updated on availability of the car I was interested in. Since I was traveling a long distance they agreed to hold the car for a short time to allow for traveling time and gave me a deadline to be there. When I could not make the deadline, I called them from on the road, told them my progress and I was told they would continue to hold the car until my arrival. The price on the car is what you pay. Tax and dealer fees are added on. Finance department arranged financing and was very helpful to get me suitable payment options.
Jul 31, 2015
The car I bought off the showroom floor could not be picked up for
two weeks. They kept it on the floor with a sold sign until I came
watching over it for me. Good people to deal with.
Jul 6, 2015
I took the 2 year old Smart fortwo I purchased to the official Smart dealer for a complete checkup. Result: Perfect condition, even had the full service done at an authorized Smart Service Center just before it went out on the lot, where I purchased it. Based on this: buy with full confidence!
Jun 23, 2015
They dont do any services to the cars
because is the only way to get the cars
accessible to the public so you never
now is the car you buy is in good
condition o no
Jun 21, 2015
Found a great buy and took it
home.
Jun 10, 2015
I walked into this place with a bad taste in my mouth after visiting another dealership up the street that tried to pawn off a few cars that I had no interest in. Highly skeptical upon walking in, it really didn't take long for me to become much more comfortable in this sales environment. The sales associates were very knowledgeable and upfront about the condition of the cars on the lot. The financing process was pleasant and painless. I have been recommending this dealership to my friends, and would highly recommend it to anyone else looking for a trustworthy place to get a used car.
May 15, 2015
My overall experience with
Drivers Mart was very
professional anh complete.
May 11, 2015
Had a great experience, but someone
had purchased the PT Cruiser a few
hours before I arrived at the dealership.
Nevertheless, I found another vehicle on
lot in my price range. I purchased a 2003
Mitsubishi Eclipse last week. Vehicles
were clean and at a reasonable price.
May 6, 2015
they want cash and trade in to finance a 5000 car.
May 1, 2015
I bought a 2010 Chevy Traverse n John
and Mo helped me n the very next day I
took my daughter up there and she got a
2014 Nissan sentra,, Jasmin helped her,,
very friendly place, the price o the
window is the bottom price so no
concussion
Apr 7, 2015
They contacted me saying that there would be a $400 tack on fee,
because at the price quoted they were not making any money. I
rescinded the bid, because they kept bugging me. How did they get
my cell number anyway? The last one barely could speak english.
Mar 31, 2015
Car is in very good condition .
Color slightly different , looked
brand new for very good deal :)
also had no credit and only put
little money down . Thanks a lot !
Love the car
Mar 23, 2015
Seller aswered readly to my inquiry.
Mar 15, 2015
No car on the lot that was posted online.
Mar 3, 2015
True to their word and a pleasure to work with.
Feb 22, 2015
Everyone was very friendly and helpful. We knew what we were
getting and at what price. It was refreshing to not have to negotiate
a better deal or waste time haggling over warranty packages. We felt
they were honest and fair.
Feb 6, 2015
management is bad i drove more than
an hour away to come to see a vehicle
and the vehicle was not there,
Feb 1, 2015
They were unable to get my payment at the price that I wanted
after spending hours there. They wanted to tack on all kinds of
extras. Visually the cars looked good, but with a closer look not
so good. The tires were almost bald. There was a crack in the
side view mirror and tape wrapped around a wire under the hood.
You buy the cars as is and it is up to you to have it checked out
within five days or 300 miles.
Jan 8, 2015
Good customer service
Jan 3, 2015
Excelent!!!!!!
Dec 27, 2014
Fantastic! Really honest. Just
good people!
Dec 18, 2014
Quick response and follow up.
Dec 5, 2014
They took very good care of us and we left
with the deal we had in mind when we first
walked in! Thank you Jordan, Jennifer and
everyone else who helped us get our
awesome Nissan Rogue ;)
Dec 1, 2014
Great help
Nov 29, 2014
The price is good, the service is excellent
Nov 25, 2014
Great
Nov 14, 2014
I don't think they did much to make the
sale. they love to say no and give your
reasons why you can't get the car. They
wouldn't discount for paying cash
instead of financing either. They don't
really listen to you either they just keep
asking the same thing over and over
again.
Nov 10, 2014
good access to vehicles requested, real good info on those vehicles,all in all a good experience
Oct 30, 2014
Very professional and courtesy. Contacted me immediately and made follow-up call.
Oct 29, 2014
good people
Oct 28, 2014
Great
Oct 21, 2014
I was very pleased with the service and car prices. I will return to this dealership.
Sep 24, 2014
I love this place! There's no haggling, and they have guaranteed
financing. They're friendly, and the place is clean and comfortable.
I was recommend by a friend, and he received $100 for it Bonus!
We brought our dog, and he was welcomed too. I highly
recommend shopping here.
Sep 13, 2014
To much money down.
Sep 7, 2014
Everyhting was great except the finance manger tried to sell me on
a higher interest rate,TWICE,,finally he came down to 2.60 from
3.99%!!!!!!! Service was great too,only charged me the diagostic
charge and not the tire rotation fee to fix the pull from the tires!!!
Sep 3, 2014
Excellent responses and very friendly
Aug 17, 2014
It was wonderful!
Aug 10, 2014
Great place to buy a car when you have no credit and little money down. No pressure sales and non haggle prices.
Aug 3, 2014
They contact me as soon as they found
the kia I was looking
Jul 25, 2014
Great follow up.
Jul 19, 2014
No haggling. Sticker price is what you
pay. Saved almost $2800 on my 2011
GMC Terrain
Jul 16, 2014
Amazing! We bought two cars from this dealer!
Jun 14, 2014
Clear and straight to the point (great)
May 2, 2014
They post vehicles that are no in
inventory. Call before waisting the
drive...
Apr 5, 2014
Dealer respond really fast, unfortunately they did not accept my offer
but very good communication and very pleasant conversation.
Mar 29, 2014
Car posted was previously sold.
Almost wasted 4 hr trip. They
need to keep their website
updated. It's still posted 2 weeks
after !
Mar 12, 2014
Very good service / info !
Mar 7, 2014
Awful service and really bad customer service. There is no
organization, I got there and over the phone they said that a sales
manager was going to help me and when I got there. I had to wait
and a regular sales associate who was not professional at all, came
to help me. I will never go back there or recommend it to someone.
Mar 2, 2014
kept in touch.
Jan 27, 2014
Used cars were dirty inside, stains on the seats, dashs were full of dust, for the price, clean them up!!!
Jan 24, 2014
I'm not sure if they called me back because of the appointment I
made through Car Guru or if they were returning my phone call. I had
called to make an appointment the following afternoon, but either
way - they made it work and Alex didn't make me feel like it was
trying to scam me. Sofia in the finance department was incredibly
helpful and super friendly.
Jan 16, 2014
Good experience
Nov 21, 2013
My salesman was cool, knowledgable, no pressure. Then the other guy tried to sell me a 4 year $6K warranty/service warranty/GAAP insurance/ etc. package on an $8K car. Don't add this to your purchase, it's always a rip off. They had a lower tier one but still a rip off and they never honor the warranty. They all but promised me a low interest rate then I get a call after I drove home with the car a couple days later that it was 2% higher. Also realize a lot of their lower end vehicles are buckets, you will need to check them over thoroughly and get them detailed yourself. Also a couple minor things have popped up a week after purchasing the car, that might cost me a few hundred more, which still keeps my overall cost below most others including private sales. All this being said they have pretty good prices and I would consider them for my next car.
Nov 19, 2013
Sammy (salesman) was patient and responsive. There
were no high pressure tactics. Financing was easy,
with a variety of companies to choose from. The staff
was friendly and helpful. The facility was clean,
spacious and well lit. Be aware and comfortable with
the fact that this dealership does not inspect their used
cars. They are literally sold as-is.
Nov 5, 2013
could not come to a deal that worked for me.
Nov 1, 2013
No haggling...wholesale prices.
Oct 21, 2013
Nice Dealer
Aug 21, 2013
Best experience in finding a car that I wanted. Staff was great and
they went out of their to find better financing than my own bank!
Would recommend them to my friends and family, and I would go
back there when and if I look for another Honda.
Aug 12, 2013
automated and phone resonses do not answer questions posed in origimal email sent to dealer.
Jul 27, 2013
Very simple and transparent price and transaction but a
little slow. Great value and very good people...worth the
drive. Would recommend.
Jul 18, 2013
This place is a joke! The left hand does not know what the right
hand is doing. A RIP OFF!!!
Jul 8, 2013
Very fast responsne!
Jun 30, 2013
Sold vehicle the prior day...I drove 4 plus hrs to get there and was
called within 10 minutes from dealership to be told the car was sold
the prior day!
Apr 6, 2013
My sons (9, 6 and 2 years old) and I had a wonderful experience at Holler Drivers
Mart in Winter Park, Fl. Everyone was friendly and our sales associate, Edwin
Lomonaco, was very courteous and professional. At no point did I feel pressured to
purchase nor did I feel mislead. I was surprised at the variety and quality of their
inventory. They have vehicles for just about every budget and the prices are very
reasonable. They actually made me an offer to buy my vehicle even if I didn't buy
from them. They offered me $600 more for my vehicle than the other two
"stealerships" had offered without me having to play the numbers game. I purchased
my Lexus GX470 for under $3500 of the True Market Value. I would definitely
recommend this place to anyone who is currently looking or will be looking to buy a
vehicle. When the time comes to purchase another vehicle, we will be back at Holler
Drivers Mart!
Mar 27, 2013
Credit union had problems getting copy of title
Mar 21, 2013
I will give them the benefit of the doubt that they didn't know that the car I was looking at had been in an accident and received major damage. My down payment was returned promptly.
They will tell you that their cars are only available for 30 days and then go to a dealer who will detail them better and sell them for more. I do believe they have cars that have been there longer than 30 days. The pitch seems to work because they sell a lot of cars.
Mar 18, 2013
Was a little upset that I did not receive floor mats for my 2011
Sonata. Otherwise the experience was great.
Mar 14, 2013
Sales were very professional and they didn't hassle me at all. Very
helpful and straightforward
.
Feb 10, 2013
Dealer responded inmediately. I bought my car there even though it
wasn't the car I contacted them for. The sales man Eugene made the
experience of buying a previous owned car smooth, and thanks to him
I bought the car I really wanted. He was not pushy and had a lot of
patience. Thanks Eugene!! Jenny also was great. All the paperwork
was done fast and efficiently. Next time I had to buy an used car I'll buy
it there, no doubt.
Jan 2, 2013
excellent
Nov 16, 2012
Cars are in bad shape, no negotiation on price.
Nov 10, 2012
Awesome place to shop, they treat their customers with respect and
there's no pressure. Just pick out your car get approved and drive off in
your new ride. I worked with jeremy and a guy named phil collins, great
vuts so if u need a car I would certainly shop there.
Nov 4, 2012
Dealer did respond right away
Oct 8, 2012
Slow response
Oct 2, 2012
very rude
Sep 23, 2012
I want that car..
Sep 21, 2012
Responded and called
Sep 18, 2012
fair
Sep 1, 2012
Cars are sold as is and are from the rental market. Make sure you do your homework and look the vehicle over very carefully. The sales people were helpful and did not pressure a sale!
Sep 1, 2012
Easy and honest car deal! The price is the price...if you like then buy it...
If not keep looking!!
Aug 30, 2012
I got what I wanted for a great price. My chihuahua 's were treated great too. Super experienced and curtious people .
Aug 11, 2012
Great and easy car buying experience. Super help from Salesman.
Would definitely return.