Bayway Cadillac Southwest

Cedric has been very attentive and good customer service . This infiniti qx60 I wanted to look at was not available and Cedric has been helping me look for another

Polite

For used car sales, add about $8k to the price. They charge $3k for lifetime car washes, nitrogen in tires and 4 oil changes. They also charge $2k for your car to be certified preowned. The car list for 30k but after all it was 39k

Great experience and outstanding team. Thank you everyone!

Very professional, and will to assist in the process of selecting a vehicle.

Great customer service. I have purchased 3 Cadillacs from this location. Dan is always great and Raymond in the service department makes sure that you get professional service. Great staff.

Bait and switch, advertised as $57,392.00. Showed up and changed the price to $65,000 plus taxes as fees

I purchase a vehicle on a Saturday and I was highly satisfied. Customer service treated me like a King .I will buy again from Bayway Cadillac.

My salesman Patrick was a pleasure to work with. This dealership had a friendly atmosphere and I definitely recommend them if you are looking for a Cadillac.

Very helpful! Should have purchased the car, but it didn’t have heads up display.

Dealer advertised a 2019 AMG GT S at below fair market value. First person to inquire about vehicle, they asked me to come in to evaluate trade-in and review vehicle of interest. Evaluated my trade-in for $4,000 less than two local Mercedes dealers; no negotiation. General Sales Manager increased the price of their vehicle by $5,000 +/-, after reviewing similar vehicles I inquired about at the other dealers. Wife and I were at the dealership for almost three hours... Dealership doors closed at 9:00 pm, left around 9:38 pm; negotiations to pick up in the morning per the GSM. I can tell why the GSM is in that position, a lot of talk about nothing and arrogant. He made certain that wife and I noticed he was wearing a Rolex. After he stepped away from the desk, wife mentioned his mannerism noting "Never judge a book..." Next morning, "salesperson" stated they secured a deposit on the vehicle in question from an out of town buyer. Poor communication and decorum...

We bought from this dealer. A little odd as they tried to add their "5 star used car package" to the car (which was an overpriced joke for wheel locks, window tint, a few car washes and oil changes) and he cost wasn't in their advertised price. Once I told them that add on wasn't remotely even an option to negotiate from at all, they took it off the table and negotiation from the advertised price was fairly straightforward. Got a fair deal on an immaculate car from them. Thanks to Jason and Don for getting our deal done so fast.

Excellent

They were very responsive. I need to contact them regarding on star etc

Very good follow up by Kana, ended up not buying, but great service nonetheless!

I did not purchase from this dealer because of the mileage on the vehicle. However, their customer service was great. I was promptly contacted once I made my inquiry and the salesperson followed up on my questions in a timely manner. I would definitely consider Bayway for my next purchase.

Exceptional!!!

They were shady! I will never buy from them or recommend them to anyone! We started paperwork on a vehicle and they ran my credit. We just needed to go to the dealership and sign paperwork. We got to the dealership and they sold the car. They didn’t bother to let us know. We live 49 minutes from the dealership. They were not very friendly or interested in showing us another car.

Good followup.

I spoke with the sales person once. He was nice and helpful.

They were very helpful in closing the deal. Both sales people and the finance people were timely following up with calls and answering my questions.

Did not appreciate this dealership adding on a $3000 warranty without asking me. When I asked them to remove it, they wanted to know if we had a deal then. I was ready to buy the car but because I didn’t want to purchase their warranty they never got back with me. So very inconsiderate!

In and out quickly with new vehicle

We shopped for a few months looking for a used car and bought this car. It’s in great shape. We worked with Pat who is a very helpful, low pressure salesperson, which also helped our decision to buy from Bayway Cadillac. I recommend Pat and this dealership

Dan the sales man he Was very helpful but the deal is not done yet

No issues

Nice sale people.

Texted me in the middle of the night but never answered my questions.

Fantastic Job by Travis

Salesman keep in touch with me

Tammy was very helpful and not pushy. She was able to answer all of my questions and Called back for a follow up. Excellent customer service.

This place sent me an email telling me they would love my buisiness but when I responded back and asked for pictures it took three days for Mathew Blackwell to get in touch with me. And by then the vehicle was sold. This place was very unprofessional and evidently doesn’t need my business

Not a bad dealership to deal with. I just hope that can hold cars longer if you put some kind of deposit down for out of state buyers.

I called at 11 on a truck and was tod it was still on the lot. I drove 45 miles to see it and arrived at 12:15 only to be told the vehicle was shipped out early that morning. No apology or offer to find something else. Very unprofessional and a complete waste of my time. I would give them zero stars if possible.

Salespperson was extremely helpful in helping me with purchase. Great deal!

Great experience, Mrs Postell went out of her way to meet my needs. Overall experience was great with friendly, caring staff. Thanks Sterling McCall Cadillac !!!

I was told they would call if they sold the vehicle. They never called. I had to look myself to find out the vehicle I was coming to buy was already purchased

Sales person was not informative. Got a My information and stated I was approved just needed to send in information for income. Never called back to confirm that they received or further steps. Ran my credit and didn’t work to make sure I was satisfied.

Dealer let us test drive the truck when the person who test drove before us was signing papers to buy the truck. When we said we were interested, informed us of this and offered to “find us the exact truck somewhere else.” We walked away unhappy...

Very good sales person

Great price and very friendly people. Would recommend to anyone looking to buy.

The owner or manager was driving the car for personal use . He had all his belongings in the car when I can to look at it. And refused me a test drive .

Dan was a good salesman. Went above and beyond to help during covid-19. Thanks for the help.

I was contacted by the dealer and made my purchase the next day. The internet specialist, Shelbie, was knowledgeable and put me contact with Dan, my salesman. Dan walked me through the process quickly and took his time to explain each step. I was very satisfied that they actually had the vehicle that was advertised! The office was clean and they did all that was expected to protect their employees and me during this pandemic. Customer for life!

Keep me informed about what web site / Financial Link to go to & Progress.

They were great. They responded in a timely manner.

Great salesman Dan

The dealer was very helpful, but the vehicle was sold before I was able to get there.

Car was in terrible shape and wouldn't start. Even after we told the salesperson we were not interested we had people calling us several times after we left the dealership

Dealer would not negotiate the price. When I when to the dealership they first said they didn’t have the vehicle and tried to switch me to another truck. I walked over their lot and found the truck that they had advertised and the salesperson that’s I had talked to and had asked for when I arrived at the dealership. They said the salesperson they gave me to was part of her team and then he turned me over to another salesperson. Very poor customer relationship

They did a good follow up

Great Experience, very satisfied

Custom care was good and always ready to help you and the have a good follow up teem.

After I told them that I brought my own financials to purchase the GL 450 and the manager didn’t want to talk with me. I gave them a deposit and later I was told the car had mechanical issues and they couldn’t sell it to me!!! They wanted to sell a loan not a car...so sad. I will never return to this dealership.

great

Nice folks

Experience with the "sales" team was awful. No one could answer simple questions. Extremely unorganized. The only person that was knowledgeable and helpful was the finance guy. After purchasing the vehicle they handed me the keys and never once showed me anything about the vehicle; the features, adjustments, etc. I expected more after purchasing a new vehicle especially from a Cadillac dealership.

Set up appt to look at a car. Talked to the salesman and he assured me the car was in good condition. When I get there the car is there but not for sale because it didn't pass the safety inspection. Waste of time

Yes the experience was surreal quick response and I drove off in the car I actually looked at not something else I didn’t want

Great

Responses were quick and informative

Horrible you better have great credit and a lot of money for a down payment salesman are great Finance department sucks. called the dealership's manager got some peon who didn't absolutely nothing to help then acted like they didn't want to do business because the finance manager was trying to get every dollar out of my pocket I could have bought the truck cash but I was trying to build credit. but not with them. Its sad I got my deal done somewhere else with no problems. thank's to another dealer. I love my truck and I got what I wanted not what they wanted me in. At the terms I set. Cash goes a long way when people aren't trying to rob you for everything you have. stay in your own pockets and out of mine.

They response quickly. we already bought our car from other place, so we never been there....

Wanting to do a trade in I have a 2011 Cts and Seen a more economical size car for 15,000 ..I was ask to drop a $1000 down give my car up and and pay $463 dollars a month for 72 months which Total out to 28,000 something dollars and was told my credit was ok ......

They were prompt and answered all my questions.

Ciontacted me within an hour

They contacted me couple times a week

Personally I was disappointed that we could not make a deal on the car, I originally went in to look at a different car and it had just sold, understood it happens but then I was shown an older car with more miles and higher price, there was also no negotiating on the price, was not able to make a deal.

A sales rep responded to my request very quickly

Very responsive

they called me several concerning purchase info. They were helpful and polite. did not actually go to dealership. Based on my interaction I give them 4 stars

Answered all my questions -

Good

The representative contacted twice, prompt service and reply.

The dealership sales team is professional

responded quickly, Laura was very helpful throughout the process

Good

Dealer contacted me several times even after car sold. He told me that he would keep me in mind if he found another car

Would NOT recommend them! I was TOLD to come pick up a vehicle they said they would hold for me...I drive 40 min to get there ONLY so they could sell to someone else IN FRONT OF ME. Literally! They sold to a couple right in front of my eyes. Loyalty says a lot.

The salesman was very professional and very knowledgeable about the all the cars that he showed us. The cars were very clean and taking a test drive was no problem. I will definitely recommend David Taylor to my family and friends.

Good

Best car-buying experience ever! I drove 6 hours to and from dealership and it was so worth it! Ask for Mike or Clay, they were awesome! If I ever buy again I will be going back to David Taylor.

Will gladly buy again from this dealership. Good personnel and excellent customer service

great no issues!

People are crooks.Been a week had to call about my refund money.Saleman told me i was going to be paying one thing .At the end it was 12000 more

Good

I brought a ats from this dealership and told the salesman I wanted extend warranty included in my deal. I was told that the total price advertised is without the certification.... So basically I have to pay $4600 for an extended warranty when you’re buying a preowned certified vehicle warranty is typically included this was not told to me during my transaction the finance lady Brittany in the back was very rude and told me I could not get my money back if. She informed me that my deal was already set to the bank now everybody knows the banks are closed on Saturday and Sunday it is now Tuesday I feel that my car should’ve been finance with extended warranty I spoke to the use car manager I spoke to my sales rep Louis and I feel that I am being miss treated and I’m very unhappy I would never recommend David Tayler to a friend

Quck response, but sold already.

Excellent Cars

Very good experience ! Friendly staff, no pressure, very helpful.

Very courteous

Went down there at 9 am, walked in was greeted by a nice friendly salesman and 2 hours later drove outta there with my new truck, great experience, will definitely buy from them again

Ended up buying car dont remember salesman name after bought was never contacted after that did not even come and say thank you for business after left finance finance lady was some asian lady dont know her name as well was selling me a warranty for 4600.00 when my $100k lexus warranty for more term more miles was only 2600 bunch of crooks i been to many cadillac dealerships no experience like this one horrible horrible will not recomend this dealership gap for 100k lexus around 600 for 6 years they sold me gap for 1000.00

Did not up date information on availability of this auto, in a timely manner

They respond to me and like 30 mins

Quick response and they offered a decent deal. I don't really care for the back and fourth so that is probably what made me continue to look elsewhere. I knew that I could get a better deal and I did somewhere else. Overall though it was a decent experience.

David Taylor Cadillac is a great and wonderful experience. This was my first car purchase and I got an amazing deal with such great team to assist in the dealings. Please visit them before you make any deals!

Great service! Will definitely return.

Excellent response very quickly. The salesman sent emails and texts regarding the car, including scheduling an appointment.He was not pushy and very professional and considerate.

Excellence Service

Juan Rodriguez was my dealer. The process was fast and not painful at all. We got the SUV we wanted at a price we negotiated. Thank you Juan and the team at David Taylor for my new 2015 Dodge Journey.

Good experience. All went smoothly. I test drove a used Grand Caravan. I liked it and put a deposit on it. My wife brought it to the mechanic a couple days later. The car checked out other than a crack at in the windshield, which the dealer got replaced later in the day. We bought the car at the advertised price plus registration standard fees. We would not hesitate to buy another car from them in the future.

Great place

Great

It was a pleasant experience working with Lui Perez at the pre-owned and I am very satisfied with the purchase of my RR. Customer service was excellent at David Taylor Cadillac. Rick

Quick response

Everyone was very courteous and helpful, and I bought the car! The salesman & his manager were not only receptive to any and all of my questions and concerns, they went out of their way to ensure I received all the information I needed. I would highly recommend this dealership.

Fair

Not as professional as I expected. Other dealerships were more competitive on pricing.