Used Kia Niro LX FWD for Sale Nationwide

It was a great dealer experience. I enjoyed their way of business, more than any lot I’ve been on. Just didn’t want that particular car.

Pleasant and quick to respond

This was a really wonderful dealership to deal with and their customer service is outstanding!

Did a good job, responded quickly.

It’s a nice car but already sold

Excellent communication

Requested to be contacted via email, but was called 3 times,at inconvenient times. The carfax indicated that the car had been in a crash,which was not indicated by the dealership.

Very responsive wanted to provide the best deal possible

Prompt professional response, just waiting on car to be back from inspection

Staffs are kind but car was just so so.

Worst customer experience I've ever had with a dealership. Hidden fees along with a sales manager who was completely difficult to get info from on terms and then provided an astronomical price without a term. Just crazy! I would not recommend this dealership to my worst enemy. Shop elsewhere or be taken for a hard ride!

Communication was exchanged and I was encouraged to visit the dealer.

answered all questions.

Very responsive although my needs have changed.

Apparently sold the vehicle, wished me well on another I was also considering.... Did not attempt to sell me another or try to help find one we coud come together on....If you dont like pressure this is the place.....If you want help it is not.....

Very helpful and courteous

They were great people didn't waste any time getting back to me.

They had a vehicle listed on your site that had ALREADY been SOLD.

Actually ended up buying the car and super happy with it

Went by on a saturday and office was FULL of people . Another customer told us they had been there almost two hours waiting to do a test drive! understaffed and no seats or place to wait. We left. We will try again on a weekday but they clearly need more staff. Come on Hertz!

The team at Hertz Car Sales Richmond were extremely helpful and a delight to work with.

Very transparent excellent in follow-up skills and explaining every single detail about the dealership highly recommend

Alex K. was a great help!! But overall I felt pressured to buy ANYTHING. I knew what I wanted and left so confused. Very nice people. I had fun. And they've got a great selection of used cars. This is a very motivated dealership.

Good overall experience. Bought my last car there and the salesman I had for that car contacted me for this one. Have a pretty good relationship with him however the car sold the same day I inquired but I was not told this by him and found out through cargurus. He wanted to sell me something else for a higher price and more mileage. The car I was interested in was a great deal and once it was sold I wasn’t interested in paying more for a lesser car.‍♂️

Didn't purchase, but did drive to Wichita and look. They were very profestional.

Courteous and informative. All questions were answered thoroughly.

Great

Very unprofessional

Good costumer service.

Watch out for those hidden fees they fail to mention. A 4000.00 reconditioning fee. What a waste of 4 hours ( we drove from Naples)

She called me fast

It a great deal however the dealership couldn't help me making arrangements to have the vehicle shipped to my address.

I told the Internet Sales Manager I wanted a quote to by the car with cash. He told me the price of the car was fixed and a $799 dealer fee, sales tax and a $199 filing fee would be added. That would have made the total around $17800. My Wife went to your dealer to buy the car but the Salesman she spoke with said the total was $19900. My Wife was unable to buy the car and left.

Great!!!

Simply asked for information on a vehicle, i was really impressed when I got a video from the initial salesman to come see it. After that I got bombarded with more emails then i could handle

i was contacted by someone named 'hope' after inquiring about a vehicle on a saturday afternoon i replied back that i would be visiting the dealership on monday, since they were closed on sunday. i was then notified via carguru that the vehicle had been sold. it was several days before i heard back from hope. i lost interest in working with this dealership due to their being closed on sundays.

Great service with my 2029 Kia Optima

Very responsive.

Great response.

They are very responsive and helpful.

the complete process was very pleasant in purchasing the automobile that we had selected in our research on car guru.com. they had car cleaned and ready when we arrived for our appointment to view. viewing to financing was quick and efficient. based on our experience with the staff at the Crain Kia I would recommend them to others .

Super professional and I received excellent service from this company!

Returned my call immediately

Friendly, low pressure and honest. I definitely recommend them.

My salesperson, Mr Koehler" was awesome