Used Acura TL Special Edition FWD for Sale Nationwide

They are a wonderful dealer answered any questions I had and got me in the vechile I wanted

Dealer never had the car we were trying to buy. They told us it was there and got us to drive over an hour to see it, and once we got there they tried to convince us to look at another car. Very poor customer service.

I stressed to contact me ASAP. I sent requests through Car Guru & Dealer website. I wanted this car. Got a generic email & then informed 2 days later car sold. I will NEVER buy anything or refer anyone to Carbone. This is the 2nd time they have done this to me.

Submitted my credit app I talked to them that same day, they said they will call me back and didn't. Talk to them the next day to find out what happened the previous day & and they said they will follow up and give me a call back today and they did not.

Ive been to many dealerships and this one has the worst sales people. I Wasnt taken serious. Sales guy was on his phone the entire time during the test drive and while looking at it in the lot . Didnt offer any information unless directly asked . and then lied about the price of add-ons.

This car was in poor shape. They were not well kept. They install poor parts for example an Econocraft battery which only carries a 90 day warranty with less than required CCAs for that car. The battery would fail out shortly after leaving the lot. Their cars are garbage.

Awesome experience! Dory was really professional and made the negotiation and buying process super easy. Also impressed that they have all safety precautions in place for buyers for Covid. Place looked and felt immaculate as did the vehicle I purchased. I highly recommend!

Car was listed with 7 seats but only had 5.

Took care of us.

Great

Clean, good tyres, ride great, nice options. I would give the car a 4.5 out of 5

Decided on a different vehicle. Nevertheless everyone was very helpful and quickly responded to my questions

Responded fast

Salesman Ross was pushy. Kept telling me another person was looking at the car. He asked me to put down a deposit until I could get there after work, which I did. Got to dealership, car was dirty and had dog hair. Asked if I could take the night to think about it and again he stated that there was someone else interested. All he cared about was the sale, not if I was getting what was right for me. Worst experience ever. I do not recommend.

Dealer contacted me, but didn't answer the contact questions I inquired about. He basically wanted me to directly contact him for the "sales pitch".

Wonderful help. Martin is great to work with!

Very responsive with helpful info. Not pushy

John was very helpful

Quick to contact n fallow up, untill you fill out credit application. Then no response for 3 days so far.

They all very pleasant and helpful

Called back but is too far.

Everything was fine, just couldn't come to terms on price!!

good experience

The dealership followed up and was open that there was issues with the vehicle. I wasn’t interested after that, but they saved me a long trip to purchase the vehicle.

Excellent team,,

Very nice people thanks

Very Disappointed with this dealer, dishonest by not disclosing details of vehicle's main mechanical issues with the drivetrain AWD problem with my car purchased, I'll suggest to look somewhere else for a more pleasant and honest vehicle purchase experienced.

Ernest responded both by email and Phone within 24 hrs.

Pleasant phone conversation.

Price listed on gurus was not price listed on site a difference of over 3k Salesmen pretended to be shocked by this mistake lol when I showed him on cargurus Said they couldnt sell it for price listed on car gurus then after all was “able” to come down on price listed on care gurus. Huge waist of time. Left side of vehicle had clearly been repainted asked if it had been in an accident and changed the subject lol

they responded right away were very nice sent pictures would buy a car from them

I did everything over the phone and it seemed like a very easy process. After analyzing their fees and taxes I ended up not wanting the car. They wanted to charge me over $1500 for taxes and fees. While their competitors were charging $800!

Great customer support - thank you.

Dealer responded quickly, but could never answer question about engine S/N.

Punctual responses. Great transparency.

Juan was great.. He went out of his way to send me the information about the car. I have not made a purchase yet and would consider this car but with a flagget title it makes it hard to make a decission. Very responsibe about questions and good customer service.

nice service

Each dealer that has contacted me has been professional and helpful, giving me many options.

Had amazing experience with Alina She did a great job explaining all the features of the vehicle and got me best rate Will bring my family and friends for future shopping Thank you Automotive Connection

Prompt and efficient service. Friendly and cordial reply.

Very professional

Nice people,but we asked if car was a smokers car.They said they did not know.We did a test drive.. terrible smokers car.

Good communications

The car was in terrible condition. This was no conveyed in the description or on the phone before I drove an hour and a half to go see the car. The engine had a fault code trigger when driving too. They were willing to get things fixed but we're going to add that to the sale price. I wouldn't go back to this place.