New 2017 / 2018 Volvo XC60 For Sale Near Greenville, SC

It was a quick email stating the truck in question was not for sale.

Very responsive, professional and in tune with customer needs. Steve Atickson and Jimmy Bailey were a pleasure to work with during our purchase experience.

He was very nice and prompt responded to emails in a timely manner also is keeping me informed on vehicle

Although Greenville is not that far from where I presently live, it is still at least two hours away. Last Wed, June 28, I spoke with the used cars sales manager and advised him that I planned to test drive the car on Fri, June 30. He discouraged me from going for a test-drive on Friday, as it was the last day of the month and many other customers would be coming in. He asked if I could in that same day or on Thursday, June 29. I already had plans for those two days. Hence, under the circumstances, I did not bother to come in on Friday. I felt bad for the sale man to whom I had been assigned but felt that any manager who discourages a potential customer from coming in to test-drive a car on any day is really not interested in selling me a car.

I called this dealership in regards to a particular vehicle I was interested in. The dealership is quite a ways from where I live, so I wanted to be sure I could get into that particular car, and that it was ready to drive home. The salesman I spoke with told me to fill out a loan app and let him know when it was done, and he would show it to the business manager. He did not call me back that day, instead, I called him the next. He had not spoken to the business manager yet. He called me back shortly after this call and told me that they could, in fact, get me into this car, so I made an appointment for the following morning to drive up and test drive the car with plans to bring it home. When I arrived, I was informed that the car could not be test driven as it had not been through the shop yet (liability issue). While I was sitting there in the office, I received a call from someone within the dealership to find out if I was coming in. She was really confused that I was already there and had seen the car, though not driven it. I went ahead and did everything else necessary to purchase the car, with the exception of the final signing, which I planned to do after test driving the car. I was then informed that there was no way they could get me into the car. I don't like being lied to. I am not impressed at all with this dealer.

great car at great price. went out of way to meet my needs and make me satisfied with sale

Brad was great, they just didn't have what we were looking for at the time.