New Volkswagen Atlas Cross Sport for Sale in Texas

Quick reply to help with my car search

Salesperson by the name of Briana Martinez was quite helpful, patient and extremely knowledgeable.

My experience with this dealership was excellent. I actually did not get this car but the warmth and the welcoming emails made me go there and get the car I wanted from them. And once there I was in awe of the marvelous team. Thank you to Jasmin.

Great experience! Justin was an amazing salesperson. Very attentive and extremely responsive.

Car was no longer available. I messaged to get more info about the vehicle. Was given alternatives that were more expensive. I decided to go with another dealership.

Totally disorganized and terrible communication. I set up an appointment. I went to the dealer and vehicle had been sold. They sat me in a room for about 20 mins while they figured out the vehicle was gone. The salesperson then told me they had a similar vehicle on the lot but took another 15 mins looking for the keys before I left and they still had not found them. Complete waste of time.

Excellent service

They confirmed my appointment. Before I drove the hour to my appointment I called to confirm. I was told the car was still for sale. I went to the bank and got a cashiers check. I arrived to learn they had sold the car the day before. They proceeded to try to sell me another car. I recommend avoiding this dealership.

Everything was great until picking up car bought new Jetta but communication problems now. Has been 7 days and still do not have my new car. I might be expecting to much. I believe when u buy a car from a dealership and it is new it should look new and deal tail. That's a joke with them. Very disappointed they just don't get it I believe.

They Haggled the whole way. Offered a cash offer they refuse it. I wanted to pay cash and was told by the manager they wouldn't make any money off a cash deal.

We had a great experience the staff was nice and very easy to work with

Excellent service and contact!

Good

Been driving 2 hours, came to the store for appointments been waiting for 40mins and come up to us with bad attitude.

Jose provided outstanding customer service! He was very informative, and we never felt pressured to buy the vehicle. I would give this dealer a 5 star rating, but, unfortunately we were mislead by what we thought would be covered in the monthly payments.

Didn't by, but dealership was very helpful!

Sales person is very nice, but their payment was not flexible

Good communication. Unfortunately it was sold rather quickly to someone else

I was pre approved but that put the wrong information even though I filled out the form and they took my I'd, so they could up the price and act as if it was a rough glance for the per approval. Now I have a hard inquiry on my credit report because they felt I was by myself and a woman so I guess I wouldn't know they were trying to haggle. Very displeased with them and the way I was treated. Only giving a star so I can submit my rating .

Showed up with an appointment, was told the car was sold. Still seeing it listed on CarGurus a week later. After contacting them again I received no response.

The salesman showed themselves helpful and very attentive very nice company

Awesome quick response

Was a great overall dealer

Bought the car over the phone at the price I wanted. Provided a clean close.

good

Dealer responded very quickly with a positive, friendly, and open manner. No pressure or sales tactics. Just the facts and open invitation to either visit or request more information.

They refused to honor the price on Cargurus. They actually added 4,000 to listed price

Great guy always trying make a good deal

Cypress vw worked with me. Got the price down some. Overall very pleasant people.

Excellent

2nd car I've bought from Demontrond. Good experience both times - the price was right, and unlike with some other dealerships the finance dept doesn't try to tack on BS extra costs on the back end via interest rates, warranty/service packages, etc.

Great dealership. Did everything online and drove to pick it up didn’t take much time at all.

Lag time between first and second response cost them a chance at my business. Then I heard from multiple people at once, but it was too late. Now the emails don't stop.

They didn't disclose the issues/accidents of the 3 cars I wanted until I drove all the way to Houston from McAllen (300 miles one way). They even pulled my credit before telling me the most feasible car had 2 accidents and multiple deployed airbags. Sales manager never responded to my angry email, and I called asking for the GM who just apologized and told me to let him know if I ever need anything

Answered all my questions in a timely manner and provided me with the out the door price without any hassle over the phone as well as not adding any ridiculous fees to drive up the price

Went. Salesman was courteous, professional and knowledgeable. Truck was nice but decided to keep looking.

Very nice and helpful

I was very disappointed that the rims shown in the picture were an additional $3k upon purchasing. I expect that the picture that brought me in to purchase, at the price posted, is the exact vehicle I purchase. This was not the case.

One response and a few emails. Very little of the additional info I requested. No drive out prices over the phone.

Salesman was incredibly unprofessional. They also like to add fees. The listed price is 2k less than the asking price after they add fees. The salesman I spoke to preferred to negotiate like they did in the 80s. Completely wasted my time. Out of all the dealership I've contacted about a vehicle this year they were the only ones who pulled this. I will never deal with them again.

Great service very helpful in process of buying now

Very helpful

Very good in responding any of my Questions. Thank you.

A Price over the phone was given but when we went in person, the price in the paper work was changed, salesman denied saying that and the manager backed up the salesman

Good and prompt communication

Hefple and Good experience.

Sales Associate, Jason, was very nice. He texted me pictures of the car that I requested and was very straight up about the condition of the vehicle.

Dewayne was awesome. The people at this dealership were so nice, helpful, and efficient.

Great descriptions of vehicle. Will do business again. Thanks.

Contacted me right away.

Quick response and great service Thom provided

They were great! The car was sold the first morning before I could get there, but the dealership was great!

Excellent!

Great customer service.