New Toyota RAV4 for Sale in Baltimore, MD

Excellent customer service and pricing. Hans and Jonathan were exceptionally accommodating. They made my trip from NYC to Maryland very meaningful and worthwhile. I bought my new RAV 4 from them and am very satisfied with this dealership.

Kevin was very lovely. As I stepped to the front of the building everyone was very friendly. I had already set my eye on a car so as soon as I got there I was able to test drive. After that it was all paperwork. Excellent service. Would definitely recommend coming to this dealership.

They wanted $10k above MSRP and had a hard time taking no for an answer. Don't waste your time with these people.

Great to work with and I ended up purchasing a great vehicle.

They called and emailed me information on the car I was interested in as well as information on other vehicles they had.

Sales team was extremely helpful. I had requested a quote on a vehicle with a specific build and the Taylor team researched Toyota databases to come up with an almost exact match. The contact person was solicitous, courteous and patient with our numerous questions. Highly recommend this dealership!

The car sold before I went to look at it. When the dealership notified me of the sale they sent me a voucher to use toward another vehicle (nice touch).

Very friendly group, no haggling however I paid more for the Truck than the MSRP. Not too thrilled about it. Sorry

The purchase of the vehicle was simple and quick. They cut right to the chase and are 100% honest with customers. I would recommend anyone looking for a new or used car go to Koons in Westminster!

Very professional in general.

Followed up promptly.

Quick response

Very nice and very good.

The vehicle had scratches which wasn't listed in the description which it was raining out side so we was unable to see the scratches they should have told us

The Dealership and employees where excellent thanks to The Salesman he was spectacular.

I purchased a 2018 Rav4 from this dealership. I travelled over 2 hours because they had the best deal I found. Odwar and Pj were very helpful, answered all my questions and contacted me before the dealership opened and got me all the info before I drove out. The car was waiting for me to test drive and the paperwork was already started. I had a great experience and would travel back to them in the future

They were very responsive, thank you!

Peter, the sales person was excellent. He was very helpful and pleasant. However, the person who did the final paperwork was not very personable after I told him I did not want the extended warranty. I got a good deal on my new car and a very fair amount for my trade-in. Communication was convenient using email and text messaging. I would recommend the dealers.

Dealer contacted me by email at my request and was responsive to my questions.

Good

Professional staff and great service! Camry XSE Was clean and very nice!! I was able to process the entire deal in less than 45 minutes. Received a “Thank you” email from the General Manager the next day!

Very good and timely communication. I simply ended buying a car from another place.

Experience was pleasant. We actually bought a different car and they worked with us to get us a deal we were happy with. Turn around time was decent.

Awesome bro! Get your deal from this guy!

They were quick to respond

great to deal with

Reached out promptly and very helpful.

Horrible! The staff was rude and dishonest. A complete waste of my entire day. I received two phony emails from staff, I found the gm's email on here. After I sent the email gm never never called or followed up The blind leading the blind

Sales staff was not very responsive at all. I’m an out of state buyer that wanted to pay full asking price on the car but they wouldn’t take a deposit on it. They told me if I wanted to buy the car I would have to drive 8 hours or fly out and hope the car was still available when I got there. Horrible dealership, rude management.

No interest in making best deal on line. Endless "form" emails and finally an insulting one, alleging I was possibly typing late at night and not serious because I didn't come in without partial negotiating and ability to know they were serious about my business. They are using you as a lead service. JERRY'S should know a sharp, educated customer wanting to make the best deal tomorrow without the BS your enemy.

Good

Very friendly and no haggling group. Paid more than MSRP. Verified the price with Toyota and yes it was a premium price.

Quick response very professional

Very enthusiastic response, but they didn't have what we wanted.

They were great!!! Purchased my car there

Tony Nunez was super!!!! He was very polite, informative and very patient. All car sales folks should have a personality and mannerisms as he does. If I buy a car I hope it's from his dealership.

Wonderful experience!! I live 4 states away and found exactly what I wanted at DARCARS. I spoke on the phone with Shane and he FaceTimed me so I could get a close look at the exterior and interior. They even held the car for me until I could drive there to pick it up. They secured my financing and the car was every bit as nice as I was told. I couldn’t be happier!

The salesman Lan Phan was friendly, helpful, and exceptional. He explained everything to me, and assisted to get my new car. I recommend Mr. Lan Phan to anyone who seeks to purchase a vehicle from Darcars.

Good customer service, I had a really good experience buying here, also they offer a lot of diferentes Options.

Jon Reiner, salesman was wonderful. I bought the car

John was very helpful. Willing to go the extra mile to make the deal work.

The dealer was prompt responding to my questions. No pressure from the salesman or finance staff.

Just way to slow and failed to answer questions quickly enough for me to see the vehicle.

I was contacted but never had a follow up to answer the questions I asked.

Best dealership, awesome employees