New Mitsubishi Eclipse Cross for Sale in Los Angeles, CA

They listed it online for one price then added 10k in items so the price online did not reflect the real price. a 39k listing 50k after you make contact.

Terrible- spoke with employee was told there were several cars there in price range I was looking at including the one that I requested info on - drove an hour to get there and the car that was listed was 10,000 over the price I was told along with 3 others that were also above price I was informed of. Dealership had no response at all when we got there and showed them the information I was sent - we got an “oh well” attitude- awful experience

Best experience i had so far. Everything went smooth.thank you all for your kind sevice!

Very good costumer service looking forward to Friday to look at this jeep

If I could give negative stars, it would be well deserved They are currently listing vehicles on carguru at 9000 dollars lower than the actual asking price. People spend their time to visit this dealership, based on the advertising and are surprised with all the added costs.

Listed prices dont include dealer add ons. I am happy they mentioned that before driving 6 hours to dealership.

Horrible dealer they post good prices but for example I was looking at the mustang gt premium and they add fake add one charging 800 dollars for a cheap vinyl stripe they claim it’s a back edition but the roof isn’t painted it also has cheap wrap and it was crooked the sales guy was extremely rude and got very angry when I started calling this stuff out just stripes blackout package and tints was 5thousand additional dollars that’s insane don’t buy here they are scammers!!

Positive

Best customer service I've ever experienced in a dealership

Great experience with them, Ivan’s the man. Was helped out in every aspect, would recommend to friends and family!

Good response but I need to survey more deal

Very friendly and responsive, was not able to get to them...

Commerce Mitsubishi used a bait and switch by advertising for $20,800, to get you into dealer, then raised price to $24,000 when I got there.

I was immediately contacted by Abel. I asked him what the total price would be out-the-door and he never returned that simple request. Based upon their many previous reviews, I didn't expect them to honor the advertised price, anyway.

My mother and I met with the website sales manager and we a good service.

great people

Managers are very polite trying not to bother you with useless proposals.

Was contacted by dealer in a timely manner and discussed buying options.

It's very clear how this dealer work and the word that comes to mind is conniving. The car was listed for $23,900 on CarGurus and on their own website. When we finally got to working out the details, they required adding on OVER $7500 in dealer fees, making my out-the-door price $31460 (not including taxes and registration). Even if we agreed on a price after all this, I wouldn't trust them.

Perfect

Terrible salesman whose name is Andy and he was a rude person with some issues. He came up with all sorts of hidden added prices ie we have put in security so you have to pay to get it out and many other things. He did not even let us test drive even though he has not been able to sell the car in 434 day. Says a lot about their dealings with clients. Terrible terrible terrible experience, The 1 star is too much for this dealer i wish you had a minus rating

Helpful and the process was fast

Pricing is wrong as posted. You show up with the listing comparing pricing off by 5-6k. The year of the model is wrong. You show them the listing doesn’t matter. Spoke with Yulissa for no reason. They just want to get you in. to get a deal they want to put on you waste of time. Pathetic business to operate in this way. Rating goes with the dealer. Avoid scam.

Fast responses!

Had an appointment, once I got there the car was being sold.

Called the dealer...person said they would send pics and call with more info - never did

Dealership is a rip-off once you get there they raise the price 2,500 to 3,000 dollars more than advertised there's a reason why they only have 2 1/2 stars stay away from here

Advertised price not honored. The add blackout package at $2450. When i asked what the package included, they said window tint - window tint at over $2000 yeah right. Every single car also includes a 5 year vehicle theft replacement option foR $1950, which according to the cannot be removed and will be included in the price. Avoid this place due to the horrible price increase tactics.

The dealer practices bait and switch. I tried purchasing 4 runner. They raised the advertised price over $4200. In prior incident they stated the truck was already sold once got there. CarGurus should monitor this dealer and check out other complaints

Yes respond me back

Tiki is awesome…!

Great

Communication was good

Ultimately did not purchase from here, but only because I found a comparable vehicle with lower mileage. They were responsive, honest, and honored the list price - unlike other area dealers! In this industry, honesty is a premium. Well done, sorry sale did not close, will come to you first next time and hope you have the car for me!

I was contacted by Tiki, Internet sales Rep. Very helpful.

Good

Wry responsive and helpful

Didn’t end up buying a car here but they were helpful in my search.

Nice dealer nice conversation He is the best dealer