New Mazda CX-5 for Sale in Bellingham, WA

I made An appointment for Friday after thanksgiving because it was already Wednesday evening. I drive from Tacoma to Lynnwood to find out they sold the car on Wednesday. Then I was to look at new cars for more money. Not happy with them at all would not drive up there again.

A very good and fast attention

Absolutely awful. I inquired regarding a specific vehicle and never got a reply until the car was sold. Since then I have been e mailed, called, and texted repeatedly by a very rude woman who works there When I told her that the car was sold she told me I was wrong and was very aggressive and impolite. I finally had to block all the incoming e mails and calls. Most dealerships are terrible. This one is the worst :)

Very responsive and not pushy. Good follow up on questions.

I was told that the car had been sold 2 days prior. Would be helpful if the company removed sold vehicles from the web or make them as sold on the web to save everyone time and effort including them. Just a thought

One of the 2 dealers replied but neither answered my question. In 2004 and 2005 MR2.s had an optional thorsens limited slip. Neither checked or answered.this question. So no rating given. I HAVE NO INTENTION OF HARMING A DEALER RATING IF THEY DO NOT KNOW HOW TO CHECK FOR LIMITED SLIP DIFFERENTIAL AS THIS IS NOT EASY WITH A THORSENS! JOHN

Great experience very helpful staff and was in and out in 2 hours with no problem

Great experience! Chris was very helpful and knowledgeable. I would definitely recommend this dealership!

I bought it. Dealer was great

Dennis was very helpful and professional. Allowed me to test drive a couple of different cars to get more familiar with the car.

My trade in value on KBB was in between 16k -17k. University Mazda offered me 8k. When I asked to receive more for my trade in they declined and didn't even try to negotiate even after running a hard credit inquiry. I will probably never buy a car from them considering they tried to swindle me for my trade in value. I will not recommend this dealership to anybody else.

William, Scott, and Winnie at University Mazda did an outstanding job with our purchase of a used Audi! We will definitely work with them again!

Nice polite patient contact.

Very responsive, good follow-up from Dealer

Received their initial response after submitting a contact query but didn't receive a response to my follow-up question though. I visited the site in person but I had to walk away because we couldn't settle on the car price. The staff was friendly but they could have shown more interest in negotiating with me on the car price.

Tim hack did a awesome job

The car they had did not work for me it was a manual shift and I needed an automatic. They helped me locate the car I needed. Very helpful and professional!

Excellent attention was paid to us and the whole experience was stress-free and enjoyable. Even after the sale was made, Gary spent over 30 minutes with us explaining the features and how-to’s of our Mazda3. Would recommend!

Great communication!

Quick Response

Dennis was very helpful and professional. Allowed me to test drive a couple of different cars to get more familiar with the car.

They got right back to me. Impressed with the promptness. Dealer responded said car was no longer available, but did not help with any further requests. Later they did reach out to ask if there was anything else that they could do. They couldn't. But the car that they said that was no longer there is still showing up in searches three weeks later.

Car I wanted to see didn’t pass inspection they warned me ahead of time and gave me solid advice for what to watch out for on that type of car. Super helpful

Dennis was very helpful and professional. Allowed me to test drive a couple of different cars to get more familiar with the car.

William, Scott, and Winnie at University Mazda did an outstanding job with our purchase of a used Audi! We will definitely work with them again!

They got right back to me. Impressed with the promptness. Dealer responded said car was no longer available, but did not help with any further requests. Later they did reach out to ask if there was anything else that they could do. They couldn't. But the car that they said that was no longer there is still showing up in searches three weeks later.

Friendly and overall a good experience. I’d go there again to look for a car.

Doug's sales, finance department, supervisor and all other involved in my deal were very helpful, caring and did everything to make it happen, worth mentioning, they even waited till 10pm so i can go home happy.

Best experience I’ve had with a dealership. Jonathan was responsive and not pushy with sales. John in finance was friendly and made the process a breeze.

Very professional and thorough. Good follow through. I plan to follow up more of this one.

They replied in a timely manner

Doug's Lynnwood Car Dealership, replied to my email request rapidly. I was pleased with their customer service follow-up Thank you, Carolyn Hood

Very professional and willing to help. I would check him out if looking for a vehicle.

Very nice, well knowledgeable, Answered every question I had. Was able to purchase truck I was looking at. There was no pressure from the whole team.

I was contacted quickly by the sales dept. They answered the questions I had about the vehicle and offered me options that fit my needs.

My trade in value on KBB was in between 16k -17k. University Mazda offered me 8k. When I asked to receive more for my trade in they declined and didn't even try to negotiate even after running a hard credit inquiry. I will probably never buy a car from them considering they tried to swindle me for my trade in value. I will not recommend this dealership to anybody else.

William, Scott, and Winnie at University Mazda did an outstanding job with our purchase of a used Audi! We will definitely work with them again!

Received their initial response after submitting a contact query but didn't receive a response to my follow-up question though. I visited the site in person but I had to walk away because we couldn't settle on the car price. The staff was friendly but they could have shown more interest in negotiating with me on the car price.

Great experience.

Contacted right away

Dealership is quick to respond and courteous.

Great

Though we bought a different Mazda here than we originally intended, we left satisfied. We worked with Jon Seely. He was great! He was easy-going, knowledgeable, courteous, professional, and answered tons of questions. He made sure we had plenty of time with our test drives to be comfortable with what we wanted. I’d return here again!

I had a wonderful experience working with Kat. Although I did not buy a car from her, I will recommend her to anyone looking for a positive sales experience.