New Kia Soul for Sale in Austin, TX

Automated response only

Dealer required $2500 down payment on a $8000 car. I felt this was excessive.

Zero stars if I could. This dealer will list a vehicle for one price on CarGurus and change the price with what they call reconditioning charges. The price was $3000 more than what they listed on CarGurus. Buyer Beware of the multiple ADDED on fees.

I can validate what others have said. This dealer ADDS $1500 to the price listed on CarGuru for 'reconditioning charges". This is not negotiable. Furthermore, if you do not want to accept their financing, they will ADD another $1000 to the price. So, if you want to pay cash, your price will be $2500 higher than the price listed on CarGuru. I consider this practice as deceptive. I was very disappointed with my inquiry

Dealership responded to all inquiries.

Great place

Made contact via email.

quick and painless

They told us a salesman would be there to help us but when we got there, they could not find him. They told us the car would be ready for us but it was dirty and filthy inside. We ended up buying a car somewhere else.

They did respond and were very nice, but they’re advertising a vehicle that they don’t have. It’s a bait and switch type of deal. Even after the jig was up, they continued to contact me with price drops for that very same vehicle. Salespeople are nice, but management is shady.

People friendly and helpful Only issue my assigned sales person was not on time for appointment

Best Dealership in the Austin area.... bought the Niro advertised....and had somethings done to it at the Service department ......Jamie one of there great tech advisors went out of her way and they even delivered the car to my work.......THAT IS SERVICE......LOVE THEM

Good service. Spanish speaking salespeople available.

Quick reply. When I showed up to my scheduled test drive, the person I scheduled with was busy so I waited like 5 or 10 minutes when Joe "Fluffy" Perez came up and said he'd take care of me. Overall great experience although I kinda felt the dealership was crowded.

Promo response with info about car I already knew. Asked best price on car and just got same general info on car. Didn't respond to question.

Attentive

Car was available for test drive but AC didn’t work. Sales rep said it had not been through the service department and the issue would be resolved. Sales rep was very helpful and courteous.

Internet rep very helpful.

Dealer was able to respond via automatic response, however, a real person with pricing only happened after car was sold.

Nice salesperson, understood my needs.

Dealer was very helpful!

Terrible. The dealer has several additional fees which raised the price of the car by an additional $2000. What was flagged by CarGurus as a good deal became overpriced really quick.

Instead of taking my sons down payment at time of purchase, they told him he had to do it at his bank after he signed papers. Now he is stuck with a much larger car payment.

Advertised at 18,999 as CPO, carfax listed as CPO, but dealer wanted $1000 above advertised price for CPO certificate plus additional $900 for CPO service inspection. Immediately walked out the door for such dishonest practice.