New Kia Soul for Sale in Atlanta, GA

Car on lot didn’t seem to be the one on picture. Drove there to checkout and test drive but cad never started. “Battery issues” they said. Supposed to follow up with me but never did. Texted sales agent over and over with no reply. EXTREMELY POOR CULTURE AT THIS DEALERSHIP, WHICH HAS GOT TO BE CHANGED. Clean house!

My 2 takeaways from my experience at ALM Kia South in Union City, Ga : - If you find a good deal online, they will stall until corporate raises the price online so they dont have to honor it. (Even if you put a deposit down) - Even the kind & knowledgable sales people will lie and manipulate the situation. They will tell you anything that sounds good to fit their objective. Horrible experience.

Very rude, insisted on having me come in. There were no pictures and I had asked for pictures first since it was a long drive. They wouldn't do it.

While they got back to me fairly quickly, they just wanted to schedule an appointment to come see the car I had inquired about. I had asked for pictures of the car because they didn’t post them on the website, I never received them.

I had a check in hand ready to buy this car, and they tried to add a $999 paint and interior protection and $599 inspection fee on top of the advertised $30,477 price on CarGurus. I refused to pay the additional fees, and they offered to remove the paint and interior protection, would not remove the inspection fee. I was basically told “take it or leave it” so we found an honest dealer and bought from them.

Overall not a terrible experience, but the truck they were showing me was obviously work truck that had been well worn in and they didn’t even make an effort to clean it. Then the sales rep tried to tell me that this was the cheapest deal for this truck in a 750 mile radius (obvious over exaggeration). Then when he printed out the price list, I asked for an explanation for some of the extra fees and he had no idea. It’s not the worst place I’ve been to, but I won’t be shopping there again.

Excellence outstanding job thru an thru

The easiest car I ever bought at by far the best price. Other Atlanta dealers were jacking up prices of Tellurides and offers were totally hard to get and way over priced. ALM gave me a quote within the first hour and I e-signed the contract a couple hours. Raina sales and AJ in finance were outstanding.

A sales representative called me and said he would handle all of the details. When I would follow up, he was always in the middle of something, but promised to return my call. He never called back. The GM sent me email stating that he would help if I needed further assistance. There was no follow up by either person. I am not impressed with this outfit.

Good experience just never followed up with them

Replied quickly.

Amber was very responsive and professional! She did a great job of working through email and keeping us in the loop on the whole process.

Message me fine but went to dealership and was there 15 min and no one came out could see them but they never acknowledged we were there

Friendly and timely responses. Not much information about criteria to qualify for promotional interest rate. I live 90 miles from the dealership. Wouldn't want to waste a trip.

Replied quickly.

I have requested photos of the vehicle twice. I get a response back from Brandi saying the car is available and would I like to come in for a test drive. I again ask for photos. A few days later and nothing. I email again for photos and she advised the vehicle is not there yet and maybe in a few days. So why tell me it is available and try to get me to drive there for a test drive and now tell me it is not in yet.

Dealership did not this car or any cars comparable to this one on their lot. It was a complete scam. I drove 60+ miles with 2 other people and waisted my time. I would not recommend this dealership to anyone.

Not personable at all, 1man trying to juggle several potential customers. Was going to definitely make a deal but it seemed like they had to much going on and I decided not to.

Great

good followup, answered all questions, no issues

They were very accommodating about test drives and independent inspections. They were also very transparent about final pricing which helped me make a quick decision.

Jimmy was a great guy to deal with

Okay so they are very responsive and friendly. Pricing is an issue though. Because it states one price on the dealer website . But if you ask to confirm that price it’s about $4k-$5k more that what you see asking price. Then add on all the hidden fees . Way over priced.

Fast response and keep looking for what you need

Prompt and knowledgeable service provided by Jessica

Good

Everyone from the first contact/reply on was super nice/helpful.

Good experience just never followed up with them

Good experience just never followed up with them

Good experience just never followed up with them

Great service and consideration. Very patient with my crazy kids.

Great communication and was able to purchase vehicle I inquired about. Would recommend

Great salesperson and staff. Bought the car

Great car buying experience. Dealer was very helpful with test drive, and financing department was also easy to deal with. It is definitely a nice place.

Eric was very courteous and helped me every step of the way

Ha appointment set. They even cnfirmed appointment the morning of. but When we got there (one hur drive away) the car had already been sold.