New Jeep Grand Cherokee for Sale in San Antonio, TX

Great

Good

Returned with info in a timely manner

Everyone was extremely pleasant. The process was quick and straight-forward. Got exactly what I wanted for trade-in with no hassle. Would highly recommend this dealership!

They responded really quick

Very helpful Wyatt got it done

Well informed and got me all the answers I needed just work called me away

Nice small hard working friendly dealership

They responded very quickly. I sent them EXACTLY what I was looking for. In one ear and out the other, tried to sale me a new truck. A dealership that didn’t listen to their customer.

It was a bait and switch. I showed up to see the car advertised for $12,700 (out the door price) and they claimed a $2,500 package had already been added to the car. The first offer they gave me was over $15,000. They finally came back and said the lowest they could do was just under $14,000. All cars have recent hail damage and their offer didn't even include fixing it. Overall, add at least 2.5k to the offer you see online and that's closer to the actual price they will sell it for.

Prompt and friendly

Not to good .all the cars on the got hail damage. No one told me, even when I I had appointment with them . No big changes in prices overall or that all prices went up $3000 on April 1, 21.

Very helpful in helping me search for a Charger and kept in contact! Definitely recommend

Great communication, unfortunately the vehicle sold before I could come and look at it.

They didn’t even have anything like this on the lot. It’s seems to be a totally fake ad. And they won’t answer your question. It’s always. “ what payment you want”. Never could get a price on what we did look at. Went to Austin bought a renegade that day with no problem. I’ll never go back to this lot.

Horrible sales experience. Will never go back! Was told the Jeep I was looking at was ready for test drive and drove from Austin to San Marcos (45 min), only to find it was in the shop and could not be driven! The offer I then received on my trade was about half of what KBB and Cargurus said it was worth. Very disappointing.

Good dealership

Sent emails and offered to set up test drive

Sales rep didnt even know this truck sold 3 days prior but was willing to talk on buying price

The price of course is not $38,065. And it shows that I contacted them on the 3rd well I didn’t actually hear from them till the 8th. Was not pleased at all with their customer service, because it took me emailing them to get a response.

Price did not match. Bait and switch. Then asking for help, representative ran out of time and asked if he could follow up. 5 days later still no call, waste of time.

Salesman was not professional.. they advertised one price then tell you it’s an extra $5,000 for a package they put on their new cars?(Bait and Switch)

They are very responsive but I get only to have a drive test and of course I don't want to drive all the way from Houston to San Marcos for a simple drive test , I was looking to buy the Jeep

The dealership uses deceptive advertising practices. They tried to add $4000 to the online price claiming “addendums” that aren’t reflected in the published price. When I inquired about the “addendums,” I’m told it’s for a 7 year warranty, yet the website advertises the warranty “All at no cost to you.” They’re just dishonest. Take your business elsewhere. There are numerous similar complaints about these tactics that have been filed on the BBB website.

Dealership was quick to respond to respond and set up a test drive. There saleman was great working with me to make the purchase of the truck. They gave me a good deal on the truck and stand by there word when it took time to make the purchase. I will go back and tell friends to go there.

It was a great experience and I was provided with great help!

Great response time. Straightforward pricing and awesome salesman attitude.

Poor customer service. I submitted my credit app online spoke to a Tina of whom hours later sent me text, the vehicle is sold. Did not offer any other vehicle, basically said I sold your car thanks for taking a hit on your credit. While I was contacted by another individual to rectify things because I did voice my displeasure I was completely done with them. Car or no car customer service will walk an Individual out the door.

Had to email the dealership several times before they responded back. Bad communications.

Had a good experience at ancira. Will be buying from them again in the future, even though they are 1 and a half hour from where I live.

Supposed to have in-house financing even with $1,000 down they wouldn't put me in a car a $5,000 car they're like all the other dealers it's BS advertisement to get you in then they want more money down or try to put you in a vehicle you can't afford or you don't want

Contacted me quickly after my 1st request. I replied to them but then they never called or emailed me back.

They were very prompt in replying but had just sold the vehicle. So the search continues.

Got back in a timely fashion.

Awesome people very nice and helpful

The car was exactly as was in the picture. They worked with me to get the vehicle. Great price. They emailed me a day later and had the car ready for a test drive.

Dealer responded in a timely fashion. Sales man was San and he did his job aswell as the finance end of it. Taking care of some things before delivering it to me so that's the way to take care of customers. As long as it is correct the "WAY TO GO!"

Yes, called and texted. Even texted a video of the car. Car sold before we could make the trip to the store.

Very satisfied but I'm still looking if I say something I like I will contact you again

Terrible all i got from this dealer was an email saying that they would contact me,but they never did . Wont be buying a new ram 3500 from them

Very responsive dealer. Couldn’t make the numbers work in a particular truck, but dealer stayed in touch and alerted me of new inventory that would work for my budget

Nice and professional took 2-3 days of texting to get simple responses

Floor Manager was not honest about add on items and insisted that they could not be removed from the price. Was shocked that I would try to negotiate a lower price, and was not willing to engage in that process.

Great no hassle, got there truck was as described test drove it and bought it with no problem.

Very responsive. Overall good service.

Salesperson Peiper was great

Good response time

This dealership was great to deal with and quick to respond. Recommend Joe Ramirez, sales rep, and Scott Russell, finance. Appreciate the help on getting me into this truck!

so far so good. they have been very helpful up to this point. Dustin has been very helpful and had the information requested quickly.

The truck I went to see had been sold, but they spent time to learn what I was looking for and showed another, which I bought. The salesman has been very communicative without being pushy. Good experience.

Very helpful. Got a quick response, unfortunately the vehicle was already sold.

Great very happy with experience and staff

The sales reps (both Lori and Isaac) were truly wonderful to work with. They truly made me feel great about the purchase--love the truck...and the experience of buying it felt very personal. Many thanks.

Positive dealership experience. Staff was courteous and respectful of my time. I test drove a PowerWagon but unfortunately the vehicle didn't have all the options I preferred to have. I left deciding to continue my new vehicle search.