New Jeep Grand Cherokee for Sale in Dallas, TX

I was contacted by the dealership with a quick response with a phone call and e-mail. I live out of town and before going to Dallas days later. I was inform the vehicle had been sold. However, Ms. S. Davis called with other vehicles within my price range. My phone impression was very professional.

Would never buy a car from here. These people are straight up liars. They lied about having new scat pack chargers on the lot, lied about Power dollars and even how it work, lied about how much it would be to lease a car, the guy tells me its over $900/month to LEASE a $40,000 $ car. He then went on to tell me he 'wouldn't even order me a car anyway' so I left and ordered one somewhere else

Best really helpful

I asked to put a deposit on the truck gave my credit card number, purchased an air fly ticket and next day they've told me that the truck was sold!!!

good

Very Courteous And Wanting To help

I contacted three different dealerships and this one was the quickest to answer. Once at the dealership I had all my questions answered and felt comfortable with my purchase, even as a first time buyer. Would definitely recommend to anyone

Miles Joslin of Metroplex provided me with a hassle free deal. He gave me exactly what I wanted for my trade-in, and the sale was made with no hidden additional charges. I drove over 300 miles from Midland, TX - Dallas, TX and its was well worth the drive. Good Experience!!!

I had a good negotiations with Metroplex Dodge. The staff was very professional. Ended up buying the 2017 Challenger Hellcat. I highly recommend this dealership to the people in the market for car buying.

Only that they took all options in finding me a vehicle that satisfied me, Bravo!

Helpful and friendly customer service. Great pricing from the start. I will come back to Autonation!

I didn’t go to the lot, the salesman did follow up with me he was very nice.

Could not answer questions on phone than when I made the 43 minute drive I was giving a different price than internet listed. Since I needed a appraisal on my car and they were busy I was asked could I come back tomorrow.

Got a different car, but Lindsey is the best.

Great at everything

They were great

The "sale" price is only if you finance with them not disclosed in the add They also add about $1300 to the price for dealer added items also not disclosed

Price was great! But the dealer adds additional dealer installed items I refuse to pay for. Window tint $500, wheel locks $200, and $1000 for a tracking system to remote unlock or track my car. I only considered this Jeep bc of the price. But with the additional add ons I bought the car I was actually going for since the price difference wasn’t much anymore!

Terrible experience. Was told to come and check it out and drive. Arrived car was in shop being serviced. Came back the next day for Tx

The pricing included financing incentives which are not disclosed on the website. The vehicle had dealer added equipment which was not disclosed in the price. We were able to work out a deal though.

Very friendly and thorough

Nice

The car was very dirty and salesman didn’t have his mask on when he came out to met us. We thought we were going to work with one salesperson but got a different person who was not listening to what we were looking for and made my son feel uncomfortable. This car is so overpriced and they do not negotiate. We were serious buyers but he never reached back out to us.

I was invited to come see the car, but the next morning I was notified by CarGurus that the car was no longer available. I attempted to verify with the dealer and got two different answers from two different people. Then I was told a buyer backed out. The high pressure scare tactics started from there when I was told there 10 appointments to scheduled to look at the car, and I better hurry in. I'll pass on that non sense every time.

Every thing is very very nice

Dealership called me pretty quick. We went back and forth on it but couldn't get to the price I wanted. All-in-all a pretty good dealership to deal with I'd definitely deal with them again.

Good team

Good

Friendly and very helpful.

Excellent across the board even with weather crisis

I would highly recommend Classic CDJRF of Arlington. Everyone was friendly, Peter our salesman was very informative and helpful.

Ryan was great. I bought a truck for my husband . Ryan was open and honest even face timed with my husband in Alabama. I didn’t like purchasing without him actually driving himself but it was the most pleasant car buying experience ever . We will be in touch when looking for a new work truck .

Felt like they were not interested in doing business, finally ended up purchasing the vehicle from another dealer.

Showed up to purchase the truck and they said there was a “recall” on the truck and couldn’t sell it to me. I drove about an hour and a half away from where I live to purchase it and was very unsatisfied with the fact that they would email me asking me when I could show up to purchase the truck and I show up and they tell me that. Wasted my time and gas for that.

Great! Sales team worked hard to give me what I wanted. Above and beyond.

If I could give negative stars I would. Contacted before pictures were available. Told my situation and that I was willing to drive 5+ hours for a good deal. Next day AFTER running my credit, jacked the price up $4000. Reply was sorry out of my hands. Horrible customer service and complete greed!

Quick and easy

Would not let me test drive the car alone without filling out a credit application. Did not make sense as I have shown proof that I was preapproved with Capital One. Also had good reason for social distancing as my wife is a cancer treatment patient but that did not seem to matter to them.

Adam responded quickly and consistently and was a great help along with Nick. They walked me through the entire process and were very friendly and helpful. This was my first time buying a brand new car and they madte sure I understood things at every step. I'd definitely recommend them to others

Amazing and quick!

Kate was great pleasant and Have great customer service skill.

Price changed by $2000 after I showed interest in the vehicle. Felt like I was being dooped

A sales rep and sales manager responded by email but when I asked if the Car Guru price was accurate they would not respond. I am pretty sure sales manager's email was auto generated...same email twice.

Schedualed an appointment and when I arrived the truck I was interested in had been sold the day before.

It was informative.

Sales staff has been very attentive and helpful.

We ended up purchasing a different vehicle prior to seeing this Raptor. Roderic was very prompt and professional in providing the information that was available on this vehicle. And he followed up without being pushy. Strongly recommend seeing Roderic for any future purchases at Classic CDJRF Arlington.

The worst experience ever a dealership! I will NOT be back or nor will I EVER recommend anyone to visit!! I literally made an appointment, went in and waiting for a sales person. That salesperson was not friendly and seemed pretty miserable and that was projected onto me. He was very rude and didn't act concerned or cared. Seems like he doesn't need his job.

Responded immediately

Good people to deal with.

Very nice and helpful. Drove car home lol she is mine now. Thanks Jacob and Greenville Chrysler dodge and jeep.

Took delivery Saturday. Have been looking for the right deal since June. Got me where I wanted and then some. Even ended up beating the rate from my credit union by 1% to top it off.

Overall experience was bad. Tried to call them about the car, they missed my calls multiple times. And when I got a hold of the dealership for the "out the door price" for the car, they was pushing overpriced "dealership incentives" on it.

They tried the old bate and switch they told me the car was out on loan then a so called manager told me it had been stolen I did drive another one that was $18000 but THEY put so many unasked FOR Add ons on the price went to $ 24500 very dishonest I cannot stress enough DO NOT TRUST THIS DEALER