New Jeep Gladiator for Sale in Austin, TX

Terrible. Had appt to see car—called before I left, even got a voicemail confirming car’s availability 15 minutes before arriving—got there and the car sold “2 seconds ago!”...but here’s another more expensive one available. Dishonest. Would give zero stars if possible.

Response was great great expeirence

... the $500 that they charge you for dealer prep is a rip off, they also force you into a 5 year subscription with Kahu at $1k ... they tack on these cost on top of the listed price ... the detail job looks life it was done by a teenager who doesn't like their job.

Sent emails and offered to set up test drive

Sales rep didnt even know this truck sold 3 days prior but was willing to talk on buying price

The price of course is not $38,065. And it shows that I contacted them on the 3rd well I didn’t actually hear from them till the 8th. Was not pleased at all with their customer service, because it took me emailing them to get a response.

I inquired about this truck in the late evening and was answered back the next morning. I was pleased with the timely manner the dealership returned to my inquiry.

We have nothing but HIGH FIVES for the guys and Steele CJDR in Lockhart. Unfortunately, the Denali was not a good "fit" for us (super sad face). We would not have any second guesses to go back and purchase from Steele. LOVE LOVE LOVE!!!!

Very personable. The entire staff of the dealership greeted us and was very sincere to make us feel welcome throughout the process. We enjoyed our time with Benny Boyd.

This dealership ran my credit on a vehicle and when I checked back in with them I got no response and I refreshed their web page to find out the vehicle was sold. Now I have a hard inquiry for nothing!!

They got back to very quick and were super helpful!! I’m just starting my search, so I’m not counting anything out, just not ready to do anything just yet.

My experience was great. David Ceja and his team were more than helpful, we will definitely be loyal customers and refer all family and to shop at Mac Haik.

I met with Rosa twice to look at both a 2020 Dodge Challenger and a 2017 Audi S3 separately. She provided me with as much info about both vehicles, allowed me to be deeply thorough with each car both inside and out, and was patient, prompt, friendly, and professional with my visits to investigate these cars. Highly recommend her and this dealership!

Awesome attention to detail.

Overall great experience. Professional knowledgeable staff and the purchase process was clean and efficient.

Great dealership. Started out as a bad experience but ended up a great one. Salesman Alexander and new car manager Chris worked their magic and we drove off in a 2021 Jeep Cherokee Latitude Plus for a great deal.

There great

Positive dealership experience. Staff was courteous and respectful of my time. I ended up purchasing my new Ram PowerWagon from this dealership.

Haven’t purchased a vehicle yet but Rosa has Been keeping me posted on vehicles without the pressure

They were amazing! We love our yellow jeep

Quick to respond and very helpful.

Price did not match. Bait and switch. Then asking for help, representative ran out of time and asked if he could follow up. 5 days later still no call, waste of time.

Salesman was not professional.. they advertised one price then tell you it’s an extra $5,000 for a package they put on their new cars?(Bait and Switch)

They are very responsive but I get only to have a drive test and of course I don't want to drive all the way from Houston to San Marcos for a simple drive test , I was looking to buy the Jeep

Sold me a car with accident damage after swearing for three weeks that there was no damage (they told me the Carfax report of an accident was mistaken). Luckily they returned my money (therefore the one star), but what a colossal waste of everybody's time. And why the dishonesty? If the car had damage just tell me - don't lie about it. The customer will find out. I have photos of the damage and clumsy attempt at repaint.

Great experience and easy process

Professional not pushy helpful

As a great experience! Excited about my new truck! Edgar was awesome!

Great very knowledgeable and Quick response Time

Good information on the ad

Awesome attention to detail.

I found what I wanted elsewhere. They were very professional and helpful.

Very informative.. Prompt reply

Friendly staff, easy to work with. Fair price. The facility (used cars) is small and the paperwork took a little while (in all fairness they were pretty busy) but overall a good buying experience.

Every one was very helpful, polite and professional. We simply were not able to overcome our price differences.

Listed it for sale only to sell it to their wholesaler. Should’ve never been put on here and wasted my time.

Overall pretty smooth transaction. The detailers could use a little more attention to detail, in my opinion. However, they did a good job overall.

I had a wonderful experience with the dealer. I bought the car they delivered it to me, the car was spotless. They were extremely helpful.

Roger from Covert made the buying process smooth and easy. I was able to schedule a test drive one evening and he negotiated with me the following week over text and set up all the paperwork. All I had to do was sign and was in and out in 15 minutes.

The dealership uses deceptive advertising practices. They tried to add $4000 to the online price claiming “addendums” that aren’t reflected in the published price. When I inquired about the “addendums,” I’m told it’s for a 7 year warranty, yet the website advertises the warranty “All at no cost to you.” They’re just dishonest. Take your business elsewhere. There are numerous similar complaints about these tactics that have been filed on the BBB website.

Horrible response, sales associate had no clue why I was there even though I made an appointment and very unprofessional. The price they advertised on CarGurus.com, they asked $2400 more than that plus TT&L. I would not recommend this dealership

I inquired about a new Ram 3500 they advertised on here with and the dealer tries to sell it to me for more than MSRP. Says there is nothing he can do. I only qualify for a USAA discount. BEWARE OF THEIR BAIT & SWITCH TACTICS. Terrible business model does not work with intelligent buyers. Keep your inventory. I will spend my money with honest dealers.

They did email me and I responded but never received a response.

Very helpful and welcoming, best car buying experience ever gotten.

I was told that even though the car was on their lot they couldn’t sell it due to age and mileage. It was automatically added to their inventory. I was very disappointed that they had a car for sale but couldn’t sell it.