New Honda Pilot for Sale in Albany, NY

I got a good deal, with no hassles. Overall great experience. I will return to UP Honda for my next car. Highly recommended.

The dealership was very involved. I have Honda dealerships closer to me and Frankly not as good. I would love to meet the folks there when this Covid thing is over

Very pleasant and informative.not pushy and was the best experience buying a car that I have had.

Easy transaction for a great vehicle! Ben couldn't have been more helpful. I was interested in the vehicle, arranged to test drive/purchase from a distance. I flew in, was picked up by Upper Valley Honda, driven to the store and completed the transaction within an hour. Everything was smooth and stress-free. Thank you!

So extremely helpful and great to work with - Elizabeth

Great people. I flew into the airport and was picked up and the car was ready to go. No hidden fees or games. I was on the road, heading home, within the hour. 👍 Everyone was wearing masks and being safe😷.

Upper Valley has been incredible! Loriston has managed our request over long distance and kept communication every step of the process. There were more complicated items due to our insurance claim, but he worked through them with ease. We are super excited about the car and couldn't be happier with the help Upper Valley has done. Highly recommended if in the market for a car!!!

Responded promptly

They were quick on response time. We scheduled a meeting to view and test drive and they were up front on any additional fees on the purchase. Overall I would recommend them.

very pleasant email

Dealer contacted me and was very cordial and helpful.

Purchased vehicle online. Although the process took longer then expected it was a good buying experience and the car was in great shape.

they were more interested in making money than working with customers puchased another car same price range was given 3800 more in trade than offered at upper valley honda kbb said trade was 4 to 5 thousand more than they offered was very dissapointed with upper greed

Very prompt response

The sales person was extremely helpful. I didn't want the black Civic, he had a metallic one ready for me to try out. Loved the vehicle. I traded in my Honda Fit 2017 for more than the Kelly Blue Book estimated for a vehicle in excellent condition. My new Civic was under MSRP. I'm very happy with dealership.

Very accommodating, but the vehicle I was interested in sold before I could get there.

Overall, my experience was decent. I got a car I really like at a fair price. I liked the salesman who dealt with me, however they attempted to sell the car for a higher price than advertised and decreased the offer for my trade in after realizing they had offered a lower price for the new car when I first contacted them.

Immediate response to inquiry. Nicholas and manager very helpful.

Called on Thursday was driving two hours to see a 2020 Ford Explorer. Found out as I was leaving the Manager took the vehicle I was planning to buy $45,000 vehicle home for the weekend. Hope he/she enjoyed it, not buying or going back to a dealership that assigns a day for you to come in and then let’s a Manager take home the vehicle you want home for the weekend! Not sure how your going sell cars, if the manager takes them home for the weekend.

Excellent! Professional sale service. Robert Oleskiewicz a very knowledgeable with positive Salesman's attitude. And manager Joel Olko with quick decisions was helping smooth sale. I used to be a sales manager and they all impressed me with excellent service.

Very responsive and Hannah was extremely helpful. We have quite got to the price but maybe soon......

clear communication, answered the questions I had

Great experience. They were so helpful ! Their focus was on pleasing the customer. Not pushy at all. I would recommend them with all car buying needs!

This was, by far, my best car shopping experience ever! From the first email from customer service to the signing of the papers, I was treated with kindness and genuine concern for helping me choose the right vehicle. Please go see Mike Markota if you’re looking for a car - I can guarantee that he will take great care of you!!

Wonderful Got a great deal on my new car there. Great prices

I would say if you have the time try to stop in and see them. Very professional and polite. I never felt pressured by anyone from the salesman to the finance manager. The whole process took a couple hours, including the test drive and waiting for paperwork from insurance company. I would recommend them highly.

Fantastic customer service from Manny he was very helpful from start to end of the whole car buying process I greatly recommend

Excellent customer service and attentiveness, little busy so it was a long afternoon, but over fantastic people and environment

Nice responses. I was not able to get out that far to test drive. I appreciated their communications.

The service was great but I didn't like the car.

Love Shaller honda. Already had two car. Looking for another one because our Rav4 diedI always needs two cars in the fam. Shaller people are helpful. The person who take care me before retire. Hope when I go for this car soon the experience will be like the other ones.

i did not purchase the 2010 Mercedes-Benz, but i did purchase a 2017 Honda accord LX and the salesman Brian Rosenberg was excellent.

Yeah I got turned down but he gave me wonderful service to drive nice vehicle If I have my second car I will go back again for a second car

The sales person was extremely helpful. I didn't want the black Civic, he had a metallic one ready for me to try out. Loved the vehicle. I traded in my Honda Fit 2017 for more than the Kelly Blue Book estimated for a vehicle in excellent condition. My new Civic was under MSRP. I'm very happy with dealership.

Our experience at the dealership was a good one. Everyone there was friendly and very helpful. Unfortunately, their web response team did not have accurate information to give us. The car that we drove an hour and a half to see was not there and had not even been delivered yet . My suggestion is that anybody wanting to look at something specific should call the dealership directly.

best

The dealership was very involved. I have Honda dealerships closer to me and Frankly not as good. I would love to meet the folks there when this Covid thing is over

Easy transaction for a great vehicle! Ben couldn't have been more helpful. I was interested in the vehicle, arranged to test drive/purchase from a distance. I flew in, was picked up by Upper Valley Honda, driven to the store and completed the transaction within an hour. Everything was smooth and stress-free. Thank you!

Responded promptly

Very pleasant and informative.not pushy and was the best experience buying a car that I have had.

Easy transaction for a great vehicle! Ben couldn't have been more helpful. I was interested in the vehicle, arranged to test drive/purchase from a distance. I flew in, was picked up by Upper Valley Honda, driven to the store and completed the transaction within an hour. Everything was smooth and stress-free. Thank you!

very pleasant email

I got a good deal, with no hassles. Overall great experience. I will return to UP Honda for my next car. Highly recommended.

very pleasant email

Purchased vehicle online. Although the process took longer then expected it was a good buying experience and the car was in great shape.