New 2017 / 2018 GMC Sierra 3500HD For Sale Near Baltimore, MD

Very responsive and helpful with straight talk.

The dealer contacted me in a timely manner. I spoke with several people at the dealership and all of them seemed professional . I did wind up purchasing a vehicle locally due to warranties and service .

Heard from dealership very quickly. Unfortunately car was sold later that day.

Great experience; professional and courteous. Leslie and Mike were great, I'd definitely recommend to friends and family.

I didn't buy, however they were great to deal with...a good experience

Ron didn't even want to negotiate... He must sell a TON of cars. There was no talking just a simple... "There's nothing we can do." Keep in mind my credit score is in the 800s. Wouldn't drive one of their cars if they gave it to me. No customer service.

My wife and I drove an hour and a half after work one evening, the day after they contacted us with the price. Two reasons we went to Chestertown, Md., first because we liked the price and the vehicle. Secondly, the ad on Cargurus stated that the price was negotiable. After doing some market research for a comparable vehicle, we decided that this was the vehicle we wanted to go after. The salesperson was good enough to stay late for us to arrive which was a credit to him, not so much with the dealership. We tested the car, liked the car and figured we had a match only to find out that the price was not negotiable, as noted in the ad. Yep, it was in black and white. When I explained that to the salesperson he went to call his boss, the owner. He came back and informed us the owner was willing to take five hundred off the price; they were still well over two thousand dollars over suggested retail price. Needless to say, we didn't take the deal. The long drive through some of the most beautiful country God ever made was not a problem, it was the refusal to honor the ad and even when pointed out to them, they still refused to negotiate. We have since bought a similar vehicle for over two thousand dollars cheaper!!! Boo-hiss on Ramsey Pontiac-GMC Truck, Inc.

Car was sold but excellent service by Johnathan

After speaking with their salesman Jason, we agreed on a price and I decided to purchase the truck on June 10th. I was then transferred to Hank to complete the deposit and out of state purchase. On June 16th I received instructions from Hank to make a deposit, send buyers form to USAA and confirm my pick up date so the truck couldn't be sold our from under me. An that he would have the truck moved to the sold lot. I completed his instructions that day and sent an email confirmation. . The next day on June 17th, I received an email for Tom, Sales Manager that the truck I was looking to purchase was sold to another customer. The explanation I received was that the truck was never moved off the lot before Hank went on vacation. Therefore allowed to be sold to another customer. It was only discovered that the vehicle was sold to me, during the paperwork of the new customer. The General Manager made the decision to sell it. Irritating & Frustrating Experience!

Would recommend this dealer to anyone!

We had a great experience. Staff was helpful and polite. We made the purchase and could not be more pleased. Everything was explained in detail and they made us feel valued as a customer. Will shop here again in the future!