New Ford Escape for Sale in Baton Rouge, LA

The truck I was looking at they said they were too much wrong with it and they were not going to sell it after I got halfway there

Good overall

Very helpful and efficient. Had a good experience. Antwan was wonderful.

Very quick to respond. Jake was very helpful. Leon was very helpful and quick with all of my questions. Leon made the transaction very easy. Very nice experience! Thank You

They lied to me about the car. Telling me that the car was sold when I went to the dealership even though I saw the exact car parked in the lot

the information I tried to get by phone was spotty and calls were not returned. However when I went in person they were very helpful.

they responded very nice sales person

Good company, great salesman Jeremy

Never responded to my requests I had to call them not very friendly I will take my money somewhere else,.

Antwan Holmes was very welcoming and an excellent salesman

I can’t say anything bad about this Dealer. They responded every time that I inquired about a vehicle. Even when I stopped communicating for a while.

Very nice people

Quinn Batiste was awesome and went above and beyond what I expected. Wish every car experience was this good.

The best vehicle buying experience i've had. The staff was very helpful and friendly. The dealership did not have the trucks I was wanting to look at but came up with a another one right away at the same price. First rate.

Dealer was very responsive however we decided to go another direction at this time.

They never answered my question about third row seating! They did not want to communicate by email.

Good price brought a truck

They worked out the good deal, gave me a fair price for my old truck and had me headed home within a few hours of my arrival, very satisfied with the experience

I asked for real photos of the vehicle (they use stock photos) for almost a week. I'd text and ask questions and the only thing the sales rep kept telling me is he will let his supervisor know. Awful service. I do not recommend them.

Good deal & helpful salesman - very satisfied

Very good bought the car from Matt Bowers Ford

Dealer did not follow up . Rude reps answering phone.

The car was positively disgusting. The salesperson said they didn't have time to clean but we're not sure anyone can get this car cleaned it was so bad. It drove terrible and for only being 4 years old it was beat up and smelled of smoke the moment we turned the a/c on. The salesperson have never let us in the car. The listing price should have been $1,000.00.

Exceptional salespeople, called me back every time I called

Great service

Sastifactory

They said 2006 Toyota Sequoia with only 51000 miles. They didn’t provide pictures of car. Once you go there look at car interior it looks like car must had 250000 miles.

Listened to what I wanted, no hassling, or harassment. Good communication.

Deanna Mack was exceptional. She was knowledgeable and immensely professional. She also worked with me to get a great deal on the car.

1st class

The salesman LIED bout how much i had to put down in order to sale the truck to somebody else. VERY VERY unprofessional and I wonky found out because i PERSONALLY called the lenders a because it didn’t sound right and when they pull my application that’s when i was informed about the

Very aggressive emailing only because I refuse to give out my phone number. Nothing bad to say other than that. Typical dealer experience of trying to steer you to other cars though I limited my search to just one make and model.

Good

Horrible not trustworthy. The car is listed to be a great car in great condition but the salesman said it is unavailable but one salesman said that it’s ready for a test run and then another salesman said that it can’t be sold cause of transmission problems. But it’s still listed on Toyota’s website and car gurus website as ready and a great car for sale. No one is aware of what’s going on no honest communication.

He was asking helpful as he could be at the time I wasn't ready to buy yet but they answered the question I had

They were timely and helpful even though we didn’t buy the car from them.

This is the kind of salesman you want to deal with,no haggling and someone who can make a decision. Excellent service!

One of the most enjoyable experiences in buying an automobile that I’ve had. All the employees that we met were knowledgeable and very courteous. The inventory they have is amazing. I would definitely buy from again.

Good talk, just not the truck i was looking for.

Very helpful. I'm just looking around trying to decide.

Perfect experience - perfect vehicle

Very responsive, kind, and professional. Went out of their way to accommodate my requests.

This dealer called and emailed me. Very helpful.

ready and available, agent was very attentive but couldn't give much clarity when it came to vehicle oil leaks. vehicles are man made and they do break but a customer wants a serviced reliable truck not a shiny oil dripper.

Spoke to 2 different sales people who were very eager to sell me this truck, I put in an application for credit only to be told the truck had been sold weeks ago. No big deal to them I guess, it’s not their credit score. They even told me they had another gmc that they could try to get me approved for, a $60,000 truck. I certainly won’t waste my time with Matt Bowers Ford again