New BMW X3 for Sale in Bakersfield, CA

This turned out not to b the car I originally contacted them about, (apparently that one was sold by the time I cleared up the confusion with them - hence the low rating) so I never did business with them. As such, I am unable to speak to the quality of their service.

My experience was great.

The salesman was one of the most honest sales person I have ever met in my 35 years of buying cars. And there was no pressure from him to buy the M4 or any other vehicle in their lot.

They contacted me initially immediately, but when I asked for more information, they went radio silent. I informed them that the photos of the car online were incorrect, but they never updated them, and never responded to me after that.

Had an awesome experience, the BMW crew are super friendly and easy to work with... if you guys are looking for a car, I highly recommend this dealer shop, ask for Matt, he’s one cool dude... Thank you BMW crew for working with me and giving me a great deal on my new car❤️

Very poor communication. They do not follow up on email requests, or questions. They will just send a pre-canned email asking if you have any questions, but do not follow up on any questions or responses. Not sure how they are doing business, or staying in business. I will take my business elsewhere.

Prompt response

He returned my initial call in a quick response time. He's communicated with me more information than expected, I was pleasantly surprised. There was no pressure from for me to come down to test drive the vehicle.

Great guy!!

Great Dealership

Quick response. Helpful tone.

Awful!! They did everything in their power to not sell me a car. I even came in the second time around determined to get the vehicle I wanted and I was basically made to feel like a burden. Call backs took forever, IF I ever got a call back. Trying to work out numbers was basically a take it or leave it approach, even with a used vehicle. Don’t go here. Go to a deferent dealer.

Dealer was very helpful.

I came to this dealership to buy my own car after lease was expired and got awful experience with sales people. Sales manager name Sal and other guy name Don Engel were very unprofessional , they can't even check my account with BMW financial to figure out final sales price , they mess with numbers, just wasted my time here . I will never come back to this particular dealership and not recommend my friends even come close !

CarGurus n Century West great combination

Other than trying sell me a service contract and wheel coverage for an additional 230.00. I was out of there in less than 2 hours with a great car. Thanks Peter Murphy

We were unable to consummate a deal, but the dealership was very responsive and polite.

Prompt response

Great service. Nice and clean dealership. The sale people are courteous, kind and very helpful.

Honestly, would never go back. The salesman didn't seem interested in selling me the car. If anything I was annoyed with my whole experience from the unanswered questions in the email to being talked down to. He didn't even try to negotiate. It was like I was wasting his time because he may have had another buyer that was more profitable for him.

They email me back to let me know the car was sold but they still have the car on your magazine a week later

Very quick respnse

Followed up with me many times unfortunately the card this time is unobtainable

Best experience ever. In and out quickly. Matched best offer. Did one hour tutorial after purchase on another day. Just fabulous

Dealer contacted me stating the car was available in which I responded back letting them know I was interested and had a vehicle I would be trading in. After that they did not respond . I sent them another email regarding my interest but they never responded. Poor quality of customer service.

We had a good experience buying the BMW we were looking for. The salesman and manager were polite and never pressured us into buying the car.

Very good customer service.

quick to reply.

I provided an offer for the vehicle and the response I received was rather rude. Century City location or not...rude is rude.

Ask for Zach, hands down the best sales associate, period.

Yes, l was contacted through email, and they were there to assist me with my needs

Working with Mark King @ Century West BMW was a pleasure. The car was presented looking like a new car despite its miles. I appreciate the treatment I received here.

Everything was explained and sent to my email. They were very courteous and thorough.

Prompt response to my request for more info.

Great service

Excellent experience.... Leonard was very quick to reply, assisted in sales process without hassle - great transaction!

Not willing to negotiate but were real nice. I gave an offer and would budge off the price the next week it went down 700 dollars. I was very curious of this. I’m still interested in the car too.

My experience at the San Luis Obispo BMW dealer was incredible. I was helped buy salesman named victor great guy went in made the deal and they even barbecued us some cheeseburgers before we left the dealer ship so we would go home hungry because we traveled 4 hours away to make the deal great experience here and would recommend them to anyone thanks again!

Even though I did not purchase, Bobby was one of the best sales reps I’d ever had the pleasure of speaking with. Great human!

They were prompt to reply to my email. I didn't but the car from them but their service was great.

Have responded every time ive have contacted them very helpful in my questions.

Excellent dealership! Mark Nishimura is the best!