Willis Ford Incorporated

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Internet Approved, Blue Oval Certified

15 N Dupont Blvd
Smyrna, DE 19977

Sales: (888) 298-2187

Service: (302) 653-5900

Today 8:30 AM - 8:00 PM
(Open Now)
Show business hours
All reviewers have been verified to have contacted this dealer – Learn More
Aug 30, 2017
Everything about the experience with Willis Ford was great. The car was ready for me when I pulled in, the test drive route gives plenty of time to get a feel for the car, the negotiation process blew me away and the sale was quick and easy. I definitely recommend Willis Ford!
1 of 1 people found this review helpful.
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Response from current dealership owner:
Katy,
Thank you for the wonderful review!
Jun 14, 2017
Experience was good. Courteous, and prompt service.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Thank you Jordan!
Apr 9, 2017
Scheduled a test drive and they called 1 hr before to tell me they sold the vehicle. Made no other offers. Terrible and will never deal with them again.
1 of 2 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Mike,

My name is Sarah Merriman, Customer Relations Specialist at Willis Ford.  

I'm sorry you feel we are terrible and you wouldn't deal with us again, but we did call as a courtesy to let you know the vehicle was not available.  We did not want you to make the trip to our lot and find out when you got here.  I apologize that a different vehicle was not offered to you, however, we did not have something comparable to this vehicle at that time.  
Feb 5, 2017
Very professional and courteous. Great communication, no pressure and hassle free. They way a buying experience should be. Thank you Lisa!
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Read 2 old reviews
May 21, 2013
They e-mailed me with a link to there website, but said nothing about the car I was looking at.
Is this review helpful? Yes | No
Dec 7, 2012
Willis Ford is Awesome. They will always treat you right. For your best price and the best inventory. GO TO Willis Ford in Smyrna. Across from Wendys
1 of 1 people found this review helpful.
Is this helpful? Yes | No

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