West Herr Honda

6120 S Transit Rd
Lockport, NY 14094

Sales: (716) 261-2925

Service: (716) 625-4300

Today 9:00 AM - 9:00 PM
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2012 Honda CR-V EX-L AWD Used Cars in Lockport, NY 14094

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2012 Buick Verano Used Cars in Lockport, NY 14094

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2016 Honda Pilot EX-L AWD Used Cars in Lockport, NY 14094

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2016 Jeep Patriot Latitude 4WD Used Cars in Lockport, NY 14094

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Mileage: 52,048

Location: Lockport, NY 14094

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2014 Honda CR-V LX Used Cars in Lockport, NY 14094

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CarGurus IMV of $16,137

Price: $15,532

Mileage: 32,337

Location: Lockport, NY 14094

Average time on market: 21 days Certified Pre-Owned: No Transmission: 5-Speed Automatic Color: Polished Metal Metallic Description: Used 2014 Honda CR-V LX for sale - $15,532, 32,337 miles with Steel Wheels
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All reviewers have been verified to have contacted this dealer – Learn More
Oct 30, 2017
Good experience. I bought vehicle.
Is this review helpful? Yes | No
Oct 20, 2017
Poor! Was contacted and I made a trip to talk to someone and drive a Golf, only to learn someone else was driving it. They wanted me to wait an hour...
Is this review helpful? Yes | No
Sep 19, 2017
an awesome experience! What a wonderful staff!
Is this review helpful? Yes | No
Aug 27, 2017
Felt price too high with my trade in. Checked with car guru and they were no where near even fair price per car guru. Otherwise salesperson very good and explained different features
Is this review helpful? Yes | No
Mar 6, 2017
Great experience and great service. Recommended.
Is this review helpful? Yes | No
Feb 28, 2017
West Herr Honda and the sales people were helpful and informed
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Feb 22, 2017
Excellent service I was able to drive home in my new Denali that night. West herr staff was very personable and friendly.
Is this review helpful? Yes | No
Feb 20, 2017
The salesman Erik is extremely rude and treated me as if I had no clue what I was talking about just because I'm a young woman. When I brought my older brother me he treated him with much more respect. He belittled me due to my credit score and refused to budge on the price just because the car needed new brakes and we wanted them fixed and the car was already about to be auctioned off because no one would buy it. Apparently putting new brake pads on would cost $400-500? As if. What a rip off. Would not give them my business.
3 of 3 people found this review helpful.
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Dec 27, 2016
Very professional
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Aug 15, 2016
Decent. Seemed a bit understaffed.
1 of 1 people found this review helpful.
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Aug 2, 2016
5 stars
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Jul 18, 2016
Contacted me the same day and scheduled an appointment same day. Sales person was cordial and courteous. He was also very comprehensive in explaining pros and cons of purchasing.Although I did not purchase a vehicle due to financial constraints I was certainly educated in regards to the quality control procedures that West Herr prides itself. Outstanding to say the least. I have in the past bought a vehicle from West Herr and I was very with transaction and vehicle as well, Will buy my next vehicle at West Herr
Is this review helpful? Yes | No
Jul 7, 2016
I spoke to them on the phone and they promised me that they would keep the car for me until I get there. I drive for two hours just to see and buy that car, but when I got there I was told was sold to some one else after I spoke with them on the phone. I was very disappointed!!
2 of 2 people found this review helpful.
Is this helpful? Yes | No

Response from West Herr Honda:

Hello, we're sorry to hear this. We would appreciate the opportunity to make things right and find you a car that fits your needs. At your convenience, would you be able to reach out to our sales manager, Phil Gonser, regarding your experience? He can be reached at pgonser@westherr.com or (716) 210-1805. Thank you for your feedback.
May 24, 2016
The dealer called me and I returned the call. However, I didn't hear anything back after that.
1 of 2 people found this review helpful.
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May 11, 2016
very nice to work with
1 of 1 people found this review helpful.
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Read 17 old reviews
Sep 8, 2015
Dealer responded quickly
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Sep 8, 2015
After an initial problem on the purchase of one vehicle, they corrected the problem with more than satisfactory correction that resulted in an excellent experience. We now own a 2009 CRV from their dealership. It would be nice to have the whole "experience" be quicker, paperwork took well over 3 hours.
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Sep 2, 2015
Brought truck to my town for test drive and delivered right to my home after purchase
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May 31, 2015
No room for negotiations. Got an upset reply for asking their best price on a vehicle.
1 of 1 people found this review helpful.
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Jun 9, 2014
very professional
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Mar 27, 2014
I found West Herr very accommodating and helpful. People were great to work with and I look forward to future visits with West Herr. Bob Micheal and Mark in financing were fantastic!
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Mar 24, 2014
Awesome
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Mar 21, 2014
They were good about getting back to me on a toyota I was looking to purchase
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Jan 15, 2014
They were fantastic start to finish. I purchased a lincoln.
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Aug 25, 2013
We were set to sign on a used vehicle. On inspection of the car we found the detailing at delivery was horrendous. To make it worse, Mngr Fred was curt, impolite, unprofessional and walked away while we were speaking. This was my first and last contact with west herr Honda.
1 of 1 people found this review helpful.
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Jul 26, 2013
Great experience with the salesman, he wasn't pushy and I felt comfortable purchasing my vehicle through him. But then, I had to wait close to 3 hours to meet with another person who tried to sell me warranty on the car. He wasn't too pushy but the warranty was a joke and a waste of time. I like West Herr, but next time I purchase a car there, I'm going to tell them right off the bat that the only way I'll buy from them is if they let me sign a waiver not to go through the grueling experience of watching the cheesy video of the president of the company and being pushed to purchase a warranty.
1 of 1 people found this review helpful.
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May 30, 2013
Eric brungard took very good care of us. I plan on making all future purchases at this location. Can't say enough about the professionalism and courtesy they provided my wife and I. Not to mention we now one a great vehicle that was in our price range and looks great.
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May 21, 2013
called right away. excellent service..
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Sep 8, 2012
Meeting with dealer cancelled by Purchaser; however, the staff were quick to respond and keep in touch. Courteous and eager to serve.
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May 27, 2012
James target is all you need to know
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Nov 21, 2011
I would have liked a call back sooner.
Is this review helpful? Yes | No
Aug 2, 2011
unfortnate it was not a convertible as listed(cloth top)
Is this review helpful? Yes | No

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