Volvo of Greenville

2668 Laurens Road
Greenville, SC 29607

http://www.volvoofgreenville.com

Sales: (864) 334-7327

Service: (888) 510-9834

Today 9:00 AM - 7:00 PM

(Open Now)

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Sales Reviews (14)

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Jul 18, 2018

Jim

Fair, hard bargainers, honorable.

Mark helpful

May 27, 2018

glenda

had already sold the car but dealer has since contacted me regarding future arrivals.

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Response from current dealership:

Glenda, I am glad you enjoyed your experience at Volvo of Greenville. It gives me great pride to know that our team has keep in contact. Please let us know in the future what we can do to assist you further. Brant Wyman, General Manager

May 23, 2018

RonaldE

Purchased unit from them

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Response from current dealership:

Ronald, Thank you for leaving a positive review of Volvo of Greenville. Customer service is paramount, so I am happy to hear that you had a 5 star experience. We appreciate your business and if you need anything in the future, please make sure to let us know. Brant Wyman, General Manager

Mar 14, 2018

dyun1dyun1

Didn't buy a car from them but Haley was awesome!

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Response from current dealership:

Thank you for your positive review of Volvo of Greenville. I am very pleased to hear that Haley was awesome. Thank you for your business and we look forward to working with you again in the future. Debbie Melton, Customer Relations Manager

Mar 10, 2018

Guru5DC4H

Great to deal with! Ask for Vicki Johnson she’s awesome!

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Response from current dealership:

Thank you for your positive review of Volvo of Greenville. I am happy to hear that Vicki was awesome. If there is anything we can do for you in the future, please let us know. Brant Wyman, General Manager

Nov 6, 2017

HarleyHarry1

Excellent quick communication.

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Response from current dealership:

Thank you for your positive review of Volvo of Greenville. I am very pleased to hear that our team provides excellent communication. Thank you for your business and we look forward to working with you again in the future. Brant Wyman, General Manager

Oct 5, 2017

GuruDGM1M

Great communication

1 people found this review helpful.

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Response from current dealership:

Thank you for your positive review of Volvo of Greenville. I am very pleased to hear that our team provides great communication. Thank you for your business and we look forward to working with you again in the future. Brant Wyman, General Manager

Sep 13, 2017

GuruJKZH

Sales person was very helpful. Gave me all the information about the car that I needed to make my decision. Sales person contacted me in the proper way and did not make me feel pressured, which I very much appreciated.

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Response from current dealership:

Thank you for your positive review of Volvo of Greenville. I am very pleased to hear that our team was helpful and didn't pressure you. Thank you for your business and we look forward to working with you again in the future. Brant Wyman, General Manager

Jul 25, 2017

Joyce

The dealer promptly returned my email. Michael called me and was very polite and knowledgeable. I had a question and he researched it and quickly got back with the answer.

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Response from current dealership:

Joyce, Thank you for your review of Jaguar Land Rover Porsche Volvo of Greenville. We are happy to hear that Michael was knowledgeable and polite. If there is anything we can do for you in the future, please let us know. Brant Wyman, General Manager

Jul 5, 2017

Roberta

Although Greenville is not that far from where I presently live, it is still at least two hours away. Last Wed, June 28, I spoke with the used cars sales manager and advised him that I planned to test drive the car on Fri, June 30. He discouraged me from going for a test-drive on Friday, as it was the last day of the month and many other customers would be coming in. He asked if I could in that same day or on Thursday, June 29. I already had plans for those two days. Hence, under the circumstances, I did not bother to come in on Friday. I felt bad for the sale man to whom I had been assigned but felt that any manager who discourages a potential customer from coming in to test-drive a car on any day is really not interested in selling me a car.

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Response from current dealership:

Roberta, Thank you for your review. We strive to provide an exceptional customer experience, so I apologize for any inconvenience you experienced. If you would like to speak with me further about this, please contact me at your convenience. Brant Wyman, General Manager, 864-469-4429

Apr 3, 2017

GloriaAna

Straightforward transaction, with no hassles. Very pleased with my car buying experience with Volvo Cars of Greenville.

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Response from current dealership:

GloriaAna, I am glad you enjoyed your experience at Volvo of Greenville. It gives me great pride to know that you were pleased with your experience. Please let us know in the future what we can do to assist you further. Brant Wyman, General Manager

Oct 24, 2016

Jeffr159

Very quick to respond.

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Response from current dealership:

I am glad you enjoyed your experience at Jaguar Land Rover Porsche Volvo of Greenville. It gives me great pride to know that our team was quick to respond. Please let us know in the future what we can do to assist you further. Brant Wyman, General Manager

Sep 25, 2016

Bob

I've always been leery of purchasing a new vehicle,and was in the market for a used Vovlo XC60. When I located Greenville Luxury online at Cargurus.com, I was surprised to see how low their pricing is for new vehicles. I was able to buy new for not much more than used. I spoke with James on the phone and explained my price cap. He was able to match this over the phone, and gave me a very generous quote. I was cautiously optimistic at the price. When I arrived, I worked with Mariana as my sales/product consultant. She was fantastic! Fully knowledgeable on the vehicle, down to Earth and so pleasant to work with. I expected an inflated price, but was surprised to see it was exactly as discussed on the phone. No nonsense, and all my questions and hesitations were laid to rest. Both Mariana and James were very honest, legitimate professionals. I never once felt pressured for anything, and there was no haggling or unexpected sales pitches. A truly great car buying experience!! I love my new ride!

1 people found this review helpful.

Mark helpful

Response from current dealership:

Bob, I am glad you enjoyed your experience at Volvo of Greenville. It gives me great pride to know that James was honest and Mariana was fantastic. Please let us know in the future what we can do to assist you further. Brant Wyman, General Manager

Jul 31, 2016

Ben

I was told I could put a deposit down on this car and hold it until the weekend when I could travel from Charlotte to Greeneville. Was going to purchase the car and was told by the new sales manager Bryant that they no longer take deposits. I then asked to please get the credit app process started which I took the time to fill out all of the online paperwork, submitted it, did not hear back, did not hear back.....I reached out and finally got this response "someone else is in the process of buying the car, sorry". Are you kidding me? I thought I was starting the buying process? I don't know, it may be a one off bad day for them but that was my experience. Lost out on a very good deal and was given an option that they didn't live up to. Left terrible taste in my mouth.

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Response from current dealership:

Ben, Thank you for your review of our dealership. We strive to provide excellent customer service, so I apologize for any disappointment you experienced. I would like to discuss this issue with you further and hopefully restore your faith in our dealership. Please contact me at your convenience. Ken Banks, General Manager, 864-469-4429

Read 7 old reviews

Apr 30, 2016

albert

Knowledgeable, professional and patient. Made purchase a pleasure.

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Apr 20, 2016

ian

i bought the car, which was as advertised

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Feb 8, 2016

carlton

quick response

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Jan 26, 2016

Jeff

Very attentive and easy to converse with long distance.

Mark helpful

Dec 7, 2015

Dave

Quick response, great service throughout the sales and delivery process

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May 5, 2015

glen

Excellent to work with

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Dec 22, 2012

Scott

Car sold but dealer was very responsive

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Volvo of Greenville