Volvo of Greenville

2668 Laurens Road
Greenville, SC 29607

http://www.volvoofgreenville.com

Sales: (864) 334-7327

Service: (888) 510-9834

Today 9:00am - 7:30pm

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Sales Reviews (13)

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GuruDGM1M

Oct 5, 2017

Great communication

Is this review helpful? Yes | No

Response from Volvo of Greenville:

Thank you for your positive review of Volvo of Greenville. I am very pleased to hear that our team provides great communication. Thank you for your business and we look forward to working with you again in the future. Brant Wyman, General Manager

GuruJKZH

Sep 13, 2017

Sales person was very helpful. Gave me all the information about the car that I needed to make my decision. Sales person contacted me in the proper way and did not make me feel pressured, which I very much appreciated.

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Response from Volvo of Greenville:

Thank you for your positive review of Volvo of Greenville. I am very pleased to hear that our team was helpful and didn't pressure you. Thank you for your business and we look forward to working with you again in the future. Brant Wyman, General Manager

Joyce

Jul 25, 2017

The dealer promptly returned my email. Michael called me and was very polite and knowledgeable. I had a question and he researched it and quickly got back with the answer.

Is this review helpful? Yes | No

Response from Volvo of Greenville:

Joyce, Thank you for your review of Jaguar Land Rover Porsche Volvo of Greenville. We are happy to hear that Michael was knowledgeable and polite. If there is anything we can do for you in the future, please let us know. Brant Wyman, General Manager

Roberta

Jul 5, 2017

Although Greenville is not that far from where I presently live, it is still at least two hours away. Last Wed, June 28, I spoke with the used cars sales manager and advised him that I planned to test drive the car on Fri, June 30. He discouraged me from going for a test-drive on Friday, as it was the last day of the month and many other customers would be coming in. He asked if I could in that same day or on Thursday, June 29. I already had plans for those two days. Hence, under the circumstances, I did not bother to come in on Friday. I felt bad for the sale man to whom I had been assigned but felt that any manager who discourages a potential customer from coming in to test-drive a car on any day is really not interested in selling me a car.

Is this review helpful? Yes | No

Response from Volvo of Greenville:

Roberta, Thank you for your review. We strive to provide an exceptional customer experience, so I apologize for any inconvenience you experienced. If you would like to speak with me further about this, please contact me at your convenience. Brant Wyman, General Manager, 864-469-4429

GloriaAna

Apr 3, 2017

Straightforward transaction, with no hassles. Very pleased with my car buying experience with Volvo Cars of Greenville.

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Response from Volvo of Greenville:

GloriaAna, I am glad you enjoyed your experience at Volvo of Greenville. It gives me great pride to know that you were pleased with your experience. Please let us know in the future what we can do to assist you further. Brant Wyman, General Manager

Jeffr159

Oct 24, 2016

Very quick to respond.

Is this review helpful? Yes | No

Response from Volvo of Greenville:

I am glad you enjoyed your experience at Jaguar Land Rover Porsche Volvo of Greenville. It gives me great pride to know that our team was quick to respond. Please let us know in the future what we can do to assist you further. Brant Wyman, General Manager

Bob

Sep 25, 2016

I've always been leery of purchasing a new vehicle,and was in the market for a used Vovlo XC60. When I located Greenville Luxury online at Cargurus.com, I was surprised to see how low their pricing is for new vehicles. I was able to buy new for not much more than used. I spoke with James on the phone and explained my price cap. He was able to match this over the phone, and gave me a very generous quote. I was cautiously optimistic at the price. When I arrived, I worked with Mariana as my sales/product consultant. She was fantastic! Fully knowledgeable on the vehicle, down to Earth and so pleasant to work with. I expected an inflated price, but was surprised to see it was exactly as discussed on the phone. No nonsense, and all my questions and hesitations were laid to rest. Both Mariana and James were very honest, legitimate professionals. I never once felt pressured for anything, and there was no haggling or unexpected sales pitches. A truly great car buying experience!! I love my new ride!

1 of 1 people found this review helpful.

Is this helpful? Yes | No

Response from Volvo of Greenville:

Bob, I am glad you enjoyed your experience at Volvo of Greenville. It gives me great pride to know that James was honest and Mariana was fantastic. Please let us know in the future what we can do to assist you further. Brant Wyman, General Manager

Ben

Jul 31, 2016

I was told I could put a deposit down on this car and hold it until the weekend when I could travel from Charlotte to Greeneville. Was going to purchase the car and was told by the new sales manager Bryant that they no longer take deposits. I then asked to please get the credit app process started which I took the time to fill out all of the online paperwork, submitted it, did not hear back, did not hear back.....I reached out and finally got this response "someone else is in the process of buying the car, sorry". Are you kidding me? I thought I was starting the buying process? I don't know, it may be a one off bad day for them but that was my experience. Lost out on a very good deal and was given an option that they didn't live up to. Left terrible taste in my mouth.

Is this review helpful? Yes | No

Response from Volvo of Greenville:

Ben, Thank you for your review of our dealership. We strive to provide excellent customer service, so I apologize for any disappointment you experienced. I would like to discuss this issue with you further and hopefully restore your faith in our dealership. Please contact me at your convenience. Ken Banks, General Manager, 864-469-4429

albert

Apr 30, 2016

Knowledgeable, professional and patient. Made purchase a pleasure.

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ian

Apr 20, 2016

i bought the car, which was as advertised

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carlton

Feb 8, 2016

quick response

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Jeff

Jan 26, 2016

Very attentive and easy to converse with long distance.

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Dave

Dec 7, 2015

Quick response, great service throughout the sales and delivery process

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Read 2 old reviews

glen

May 5, 2015

Excellent to work with

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Scott

Dec 22, 2012

Car sold but dealer was very responsive

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Volvo of Greenville