Union Park Honda

1704 Pennsylvania Ave
Wilmington, DE 19806

Sales: (302) 273-5344

Service: (302) 778-9920

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All reviewers have been verified to have contacted this dealer – Learn More
Feb 15, 2017
We had a great experience with Union Park Honda. Troy is awesome. He answered all of our questions, was extremely polite and courteous. Our son purchased his first car with zero problems from the dealership. Thank you, Troy!
Is this review helpful? Yes | No
Feb 13, 2017
Although I did not buy a car from this dealership due to me not being able to make it to their location, the reps responded promptly, were professional, honest, extremely helpful and informative.
Is this review helpful? Yes | No
Feb 12, 2017
First they had the car then they didn't have the car because they sold. Then I get a call saying the car is available again now I'm thinking guess something must be wrong with it I don't want it.
Is this review helpful? Yes | No
Dec 12, 2016
While the dealer had the truck we were looking for, they claimed to have done a 100+ inspection on it. The battery was dead, they had a charger sitting by, but I didn't put 2 and 2 together at the time. We left with the truck and went to lunch, it cranked slow but started. Being new to the vehicle, this didn't raise an alarm. The next morning my wife had to cancel her classes because it was stone cold dead. It also pulled to the right once we were on the highway. I have called them 4 times and had no responses. We are well over an hour from the dealer so driving there is not easy. So, no "guaranteed" service, the very next day after purchasing a 25k vehicle.I do not recommend this dealer to my enemies! !
3 of 3 people found this review helpful.
Is this helpful? Yes | No

Response from Union Park Honda:

Hello Derek,
William, I am sorry to hear that your experience with our Buick GMC Dealership was not satisfactory. Our Sales Team always strives to provide a great experience to you before, during and after your purchase to ensure that our customers are satisfied. We apologize that you had a difficult time reaching our team, and would like to help you with this situation. Please give our Buick GMC Sales Manager Eric VanDyke a call at (302) 429-5629 and he would be happy to speak to you about this matter. We apologize again for any inconvenience this issue has caused you.
-Karen Halesky, Mark
 More ...
Nov 21, 2016
Very Good experience!
Is this review helpful? Yes | No
Oct 27, 2016
Was a very good experience in that we specified a quick moving transaction and they made that happen. Delivery was very good as well.
Is this review helpful? Yes | No
Sep 7, 2016
JonathanPr
Yes, though their asking prices for the two cars which met my criteria were too high.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Jul 30, 2016
The dealer was great about communicating with me.
Is this review helpful? Yes | No
Jul 6, 2016
They were very conscious and professional.
Is this review helpful? Yes | No
Apr 21, 2016
the salesman was a good guy. honest. didn't make the deal but would still be open to it if the $ was right
Is this review helpful? Yes | No

Response from Union Park Honda:

Hello Ryan,

Thank you for taking the time to tell us about your experience at our dealership. We trust that Andrew and our Union Park Buick GMC team were able to help you to the best of their abilities and we regret that we were not able to make a deal with you.

Please don't hesitate to contact us if you have any questions.
Have a great spring!
Summer Rain Ursomarso
Marketing Coordinator
Union Park Automotive Group
Feb 10, 2016
Great
0 of 1 people found this review helpful.
Is this helpful? Yes | No
Read 7 old reviews
Nov 20, 2015
Great
0 of 1 people found this review helpful.
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Nov 6, 2015
Nice car! Clean, worth the money, friendly sales people.
Is this review helpful? Yes | No
Nov 4, 2015
My experience with Union Park went very well. We ran into a snafu which was handled with professional care. Thank you, George Braun, Ian Martin & Jim Ursomarso. You all are the type of people that I , as a customer appreciate & value. Keep up the good work!
Is this review helpful? Yes | No
Sep 12, 2015
Fantastic and Professional all the way!
Is this review helpful? Yes | No
Sep 7, 2015
Prompt, no hassle communication
Is this review helpful? Yes | No
Aug 19, 2015
Staff is knowlegeable and very accomodating. Had a very pleasant experience with my car purchase on August 18, 2015.
Is this review helpful? Yes | No
Jun 24, 2015
Very responsive , no ppressure
Is this review helpful? Yes | No

Response from Union Park Honda:

Thank you for the business!!!

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