Tim Short Motors

14486 U.S. 25
Corbin, KY 40701

Sales: (606) 266-0574

Service: (606) 658-4467

Today 9:00 AM - 7:00 PM
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2017 Cadillac XT5 Luxury FWD Used Cars in Corbin, KY 40701

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CarGurus IMV of $44,732

Price: $37,499

Mileage: 4,296

Location: Corbin, KY 40701

Average time on market: 66 days Certified Pre-Owned: No Transmission: 8-Speed Automatic Color: Crystal White Tricoat Description: Used 2017 Cadillac XT5 Luxury FWD for sale - $37,499, 4,296 miles with Bluetooth, Leather Seats, Backup Camera, Sunroof/Moonroof, Aluminum Wheels, Remote Start
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2017 Audi A4 2.0T Premium Sedan FWD Used Cars in Corbin, KY 40701

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Mileage: 19,884

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Average time on market: 32 days Certified Pre-Owned: No Transmission: 7-Speed Automatic Description: Used 2017 Audi A4 2.0T Premium Sedan FWD for sale - $24,987, 19,884 miles with Bluetooth, Leather Seats, Backup Camera, Sunroof/Moonroof, Alloy Wheels
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2009 Cadillac Escalade Hybrid Platinum 4WD Used Cars in Corbin, KY 40701

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$3,008 BELOW
CarGurus IMV of $20,955

Price: $17,947

Mileage: 118,615

Location: Corbin, KY 40701

Certified Pre-Owned: No Transmission: 4-Speed CVT Color: Black Raven Description: Used 2009 Cadillac Escalade Hybrid Platinum 4WD for sale - $17,947, 118,615 miles with Leather Seats, Backup Camera, Sunroof/Moonroof, Remote Start, Navigation System, Alloy Wheels
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2009 Dodge Nitro SE 4WD Used Cars in Corbin, KY 40701

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$2,534 BELOW
CarGurus IMV of $7,478

Price: $4,944

Mileage: 137,000

Location: Corbin, KY 40701

Average time on market: 23 days Certified Pre-Owned: No Transmission: 4-Speed Automatic Description: Used 2009 Dodge Nitro SE 4WD for sale - $4,944, 137,000 miles with Steel Wheels
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2015 Jeep Grand Cherokee Laredo 4WD Used Cars in Corbin, KY 40701

Great Deal
$3,477 BELOW
CarGurus IMV of $23,122

Price: $19,645

Mileage: 58,549

Location: Corbin, KY 40701

Average time on market: 43 days Certified Pre-Owned: No Transmission: 8-Speed Automatic Color: Cashmere Pearlcoat Description: Used 2015 Jeep Grand Cherokee Laredo 4WD for sale - $19,645, 58,549 miles with Bluetooth, Alloy Wheels
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2017 Cadillac XT5 Premium Luxury FWD Used Cars in Corbin, KY 40701

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$5,900 BELOW
CarGurus IMV of $49,065

Price: $43,165

Mileage: 6,463

Location: Corbin, KY 40701

Average time on market: 61 days Certified Pre-Owned: No Transmission: 8-Speed Automatic Description: Used 2017 Cadillac XT5 Premium Luxury FWD for sale - $43,165, 6,463 miles with Leather Seats, Sunroof/Moonroof, Navigation System, Alloy Wheels, Bluetooth, Backup Camera, Remote Start
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2016 Chevrolet Equinox LT AWD Used Cars in Corbin, KY 40701

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CarGurus IMV of $21,381

Price: $19,073

Mileage: 19,831

Location: Corbin, KY 40701

Average time on market: 34 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Overdrive Description: Used 2016 Chevrolet Equinox LT AWD for sale - $19,073, 19,831 miles with Bluetooth, Backup Camera, Sunroof/Moonroof, Aluminum Wheels
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2014 Ford F-150 XLT SuperCrew 4WD Used Cars in Corbin, KY 40701

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$3,060 BELOW
CarGurus IMV of $26,442

Price: $23,382

Mileage: 63,420

Location: Corbin, KY 40701

Average time on market: 48 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Description: Used 2014 Ford F-150 XLT SuperCrew 4WD for sale - $23,382, 63,420 miles with Bluetooth, Tow Package, Alloy Wheels
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2004 Ford Ranger 4 Dr XLT 4WD Extended Cab SB Used Cars in Corbin, KY 40701

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$2,204 BELOW
CarGurus IMV of $5,302

Price: $3,098

Mileage: 198,707

Location: Corbin, KY 40701

Average time on market: 18 days Certified Pre-Owned: No Transmission: 5-Speed Automatic Description: Used 2004 Ford Ranger 4 Dr XLT 4WD Extended Cab SB for sale - $3,098, 198,707 miles with Alloy Wheels
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2012 Ford Explorer XLT Used Cars in Corbin, KY 40701

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CarGurus IMV of $18,550

Price: $15,997

Mileage: 50,261

Location: Corbin, KY 40701

Average time on market: 28 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Description: Used 2012 Ford Explorer XLT for sale - $15,997, 50,261 miles with Bluetooth, Aluminum Wheels
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2017 Kia Optima LX Used Cars in Corbin, KY 40701

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CarGurus IMV of $16,760

Price: $15,299

Mileage: 14,869

Location: Corbin, KY 40701

Average time on market: 23 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Description: Used 2017 Kia Optima LX for sale - $15,299, 14,869 miles with Bluetooth, Alloy Wheels
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2016 Ford F-150 Lariat SuperCrew 4WD Used Cars in Corbin, KY 40701

Great Deal
$5,869 BELOW
CarGurus IMV of $41,856

Price: $35,987

Mileage: 19,105

Location: Corbin, KY 40701

Average time on market: 44 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Description: Used 2016 Ford F-150 Lariat SuperCrew 4WD for sale - $35,987, 19,105 miles with Bluetooth, Backup Camera, Alloy Wheels
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2017 Subaru WRX Limited Used Cars in Corbin, KY 40701

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CarGurus IMV of $30,112

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Mileage: 12,335

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2015 Chevrolet Traverse 1LT Used Cars in Corbin, KY 40701

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CarGurus IMV of $22,410

Price: $20,436

Mileage: 32,491

Location: Corbin, KY 40701

Average time on market: 36 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Tungsten Metallic Description: Used 2015 Chevrolet Traverse 1LT for sale - $20,436, 32,491 miles with Bluetooth
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2017 Ford Edge Titanium Used Cars in Corbin, KY 40701

Good Deal
$2,093 BELOW
CarGurus IMV of $28,835

Price: $26,742

Mileage: 13,307

Location: Corbin, KY 40701

Average time on market: 23 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Shadow Black Description: Used 2017 Ford Edge Titanium for sale - $26,742, 13,307 miles with Bluetooth, Backup Camera, Alloy Wheels
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Jan 13, 2018
Was not satisfied, we talked about the truck and made arrangements to go look talked to the sales man that morning, That evening I called to get final directions and was told everything would be ready, drove hour and half to find out the truck was sold early that morning. On the phone they were wanting to work with you when I got there it was a different story, I got passed back and forth between sales men for a while before I was told the truck was sold then was asked what else can we interest you in.
Is this review helpful? Yes | No
Jan 10, 2018
I spoke with Chris on the phone about a Nissan Murano. We discussed price over the phone. He was easy to negotiate with. My wife and I drove 2 hours to drive the car. He was honest about a small dent in it before we drove up there. He said it was a great driving car, and it was. It only too 20 to 30 minutes to transfer the ownership paperwork. We drove the car 2 hours back home, and we both love it. Chris is a good person to work with. We will send family and friends to him.
1 of 1 people found this review helpful.
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Dec 29, 2017
Car needed to be detailed inside, very nasty!
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Dec 23, 2017
I purchased a 2014 Jeep Grand Cherokee from Tim Short Chevrolet I'm Corbin, KY. I live in Nashville, TN and drove 4 hours each way to buy from Brandon & his manager Marlena. They asked me to text pics of my vehicle & then offered the Kelly Blue Book (kbb.com) "Good Value" trade price. I filled out a credit application and they found financing, with a competitive APR, within an hour. Brandon text me 20+ photos and a video of the Jeep Grand Cherokee and was honest about a couple of flaws on the vehicle... no used car is perfect and I really appreciated his honesty. We worked a deal via text/phone and they held the Jeep ($500 down) until I could drive to Eastern Kentucky. We got to the Dealership 20 mins before they closed and, after a test drive, I asked for $500 more on my trade to lower the payment by $10/month... they agreed & we were signing paperwork 2 mins later. The Finance Manager was candid about the cost/value & ROI of aftermarket warranties and Gap Insurance. He rolled the TN Taxes into our loan and transferred my specialty license plate to the new car. I have bought multiple cars out of state and no one has ever calculated and processed our TN Sales Tax in the car deal. Plus, I've had local Dealerships refuse to transfer our license plate because "it's just easier to issue a new one"... Overall, 5 Star, quick, painless, fair, easy to negotiate with Used Car transaction! I used to be a Broker in TN and unless the damn wheels fall off in next 24 hours, this was the absolute best Car Buying Experience of my life!
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Dec 22, 2017
Kaitlyn Agee
he responded as quickly as he could to my messages
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Dec 13, 2017
zzzman4363
They were eager to show me the vehicle; however, I had missed that it was a 4 cylinder until the dealer told me in reviewing features of the car. I did not pursue, as I wanted a 6.
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Dec 10, 2017
GuruZ2XGW
They replied quickly. But I remained confused how they can offer CERTIFIED vehicles if they aren’t a new dealer for that brand.
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Nov 29, 2017
Great dealership very transparent!!
1 of 1 people found this review helpful.
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Nov 25, 2017
Randy was a outstanding car salesman he work hard with me till i got to see him. Thank u
1 of 1 people found this review helpful.
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Nov 21, 2017
nice salesman, I made an offer but got no return response
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Nov 14, 2017
GuruZYNMJ
Everyone was very helpful and friendly
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Nov 7, 2017
They worked with me and I bought the truck. Brandon Hodge was whom I dealt with, he was very friendly and professional.
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Nov 2, 2017
I was very pleased to purchase this vehicle from Tim Short auto Mall. I drove almost 200 miles to the dealership and was not disappointed. I also went through a time zone and came from a different state. There was absolutely no hassling about the purchase. It was low key and the salesman, Brian, answered every question, and worked numbers with me. In the end I was certain that no other dealer was going to give me e better overall package. I was not in a rush for a vehicle which allowed me to do research and visit other dealerships. Most of whom act like it is a competition to see who "wins". The paperwork was simple and not complex and everything was handled there. When I drove up, the car was out front, Brian was waiting for me, I inspected it, test drove it, discussed the trade, sat down and made the deal. There was never "I can't do that $$." They re-washed the vehicle, changed the oil, and gas it up and had it ready by the time the paperwork was done. It was like going out to dinner, having a nice meal and feeling comfortable about the experience. Well-done, Brian.
2 of 2 people found this review helpful.
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Oct 30, 2017
Good, asked a few questions about a particular vehicle and received responses without any "sales" pressure.
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Oct 18, 2017
Grizzlybear777
They were very responsive in answering my questions.
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Oct 13, 2017
It was an avg dealer that couldn't get the price down a specific truck enough to my budget. Takeit for what it is that needed to make more than I was willing to offer.... Nice people
1 of 1 people found this review helpful.
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Oct 10, 2017
Did not buy. Seemed pro
0 of 1 people found this review helpful.
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Oct 9, 2017
Jbrown809
Great experience, wry welcoming and Roy worked hard to get me a great deal!
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Oct 1, 2017
Worked out a great deal on trade and price. The financing was ssssslllooowww. I drove a long way and had provided my information in advance yet the financing was delayed almost two hours. It is the second time I worked out a deal with this company but my first time using their finance department. My advice would be to secure your own financing before purchasing a vehicle. I thought Tony and Marshall were great and would definitely give them my business but secure my own financing.
2 of 2 people found this review helpful.
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Sep 25, 2017
The salesman was very honest and told us the suv was having a lot of problems, so we are still looking and will be back to visit their lot.
1 of 1 people found this review helpful.
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Sep 21, 2017
Jumped the price up $2742 when I contacted them about car. Was advertised at $12152 showed interest and price was $14900
5 of 5 people found this review helpful.
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Sep 21, 2017
Got the car for lower payment then I ask for.
0 of 1 people found this review helpful.
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Sep 13, 2017
Catcar16
Kenny was extremely helpful, great experience.
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Sep 8, 2017
Rob Hannah
I did not by an automobile but Joshua Mills was very honest and up front with me about the car I was looking at. This was important because I would have been driving over 150 miles to see the car. I'm still looking and have added this dealership to my contact list due to their honesty and professionalism.
2 of 2 people found this review helpful.
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Sep 5, 2017
excellent job answering questions
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Aug 31, 2017
Contacted them early AM stop A message got back to me by one of salespersons in the early AM before they opened stop I sent another message for them to contact me but have not received a transmission from them stop
1 of 1 people found this review helpful.
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Aug 16, 2017
Excellent service! Thumbs up to Darrell Helton. He made my vehicle purchase a breeze. Thank you!
0 of 1 people found this review helpful.
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Aug 6, 2017
5
Answered promply
1 of 2 people found this review helpful.
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Aug 4, 2017
Yes the day I was going to look at this truck they called and said they had sold it
2 of 5 people found this review helpful.
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Aug 1, 2017
Chuck Broyles
They replied very quickly. The problem I had is after each round of negotiations they would say this is the lowest we can go. A few days later the truck would be marked down $5-600 less than there "lowest we can go" price. Even after bringing it to their attention they don't want to negotiate. My last contact the CarGurus price was "lowest we can go" price, they wouldn't come down any. It's sad because I really wanted that truck
5 of 5 people found this review helpful.
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Jul 26, 2017
1pugdady
Frankie the salesman was great he responded to all of our questions quickly and when we told him we was driving over 3 hours to take a look at the car , he said he would have it ready and so he had it service and fill up for us when we arrived, we was so impressed with the car and him we went ahead brought the car home with us to Tennessee.
4 of 4 people found this review helpful.
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Jul 18, 2017
Open and honest.
1 of 1 people found this review helpful.
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Jul 14, 2017
Guru9T24M
Over all very happy with my experience.
1 of 1 people found this review helpful.
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Jun 16, 2017
very helpful
1 of 3 people found this review helpful.
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Jun 15, 2017
Fast response
1 of 3 people found this review helpful.
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May 15, 2017
JBTennessee
5
The sales person responded quickly to our inquiry. We did not purchase this vehicle, but we're very pleased with the service we were provided by the dealer.
5 of 5 people found this review helpful.
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Response from Tim Short Motors:

Thank you for the kind review.  We always strive to make every car deal a reality, but we understand that sometimes it just can't work for some reason.  We hope that you'll consider us in the future.  
May 15, 2017
Very willing to work with customers and provide a great car buying experience. Though I did not end up buying a car from them, they treated me like family.
3 of 3 people found this review helpful.
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Response from Tim Short Motors:

Ryan, Thank you for your review!  We love hearing from satisfied customers, even if we didn't get to earn their business.  We hope you'll consider us for your future purchases!
May 7, 2017
I traded for a 2014 Audi Q5 with Brian at Tim Short. Brian drives a hard deal, but was fair , prompt, and extremely professional. This dealer has used Inventory that is above average on the typical lot. I have referred them to a friend.
7 of 7 people found this review helpful.
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May 1, 2017
Steve Velazquez
After I made my initial contact I was contacted back by email. We discussed some pricing but unfortunately they were locked into they're out the door pricing. I ultimately found and bought another vehicle (same model) with even more options at a lower price. Other than the pricing the communication was good.
6 of 6 people found this review helpful.
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Apr 25, 2017
My whole experience was Good not Great, it was a lot going on my salesman was trying to close to many deals at one time but he was a great listener and he made it happen. I will definitely shop with this dealer again. Thank you so much....
4 of 4 people found this review helpful.
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Response from Tim Short Motors:

Thank you Josiah for choosing us. We look forward to working with you again whenever you are ready to purchase again.
Apr 20, 2017
Dealer was quick to respond. We weren't able to make a deal happen tough.
2 of 2 people found this review helpful.
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Response from Tim Short Motors:

I am sorry that we couldn't make a deal. I would like to see if there is anything that I can do to help you. You can reach me at 606-523-2657.

Brandon Hodge
Internet Manager
Apr 18, 2017
csblevins
Good experience. Had a couple of minor issues related to the vehicle after the purchase but they were dealt with in a timely manner. Would recommend this dealership.
2 of 2 people found this review helpful.
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Apr 13, 2017
Awesome
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Apr 13, 2017
I drove from Virginia to Kentucky (9 hours) to sign paperwork and pick up this truck. When I got there I was greeted by James . Who was helpful initially. After taking it for a test drive and popping the hood to listen to the engine I did not like the way the truck was running. I could hear the engine running from inside the truck. I wanted to listen to more trucks on the lot but James did not have a key to the building so I had to wait for a manager (Ray) to get there with keys. Listened to a few more trucks and decided not to purchase the Denali. James tried to make me feel comfortable with all the warranty details.but I still decided not to purchase and do more research. At that time James' attitude went completely down the drain. He was visually upset that the deal did not go through and stormed off leaving me talking to Ray. He did not say good bye or have a safe trip back to Virginia. NOTHING! He got in his car a left the dealership.Did not explained how I would be refunded the money given or anything. POOR POOR POOR CUSTOMER SERVICE! I was still interesting in having the truck shipped to me once I reviewed a few more details but after the way James ended the transaction that was no longer an option either. I left with a bad taste in my mouth. I WILL NOT RETURN. TOTALLY TURNED OFF AND DISPLEASED!
10 of 11 people found this review helpful.
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Response from Tim Short Motors:

Quentin, I feel you may have left out a few pivotal pieces in your review.  It seems that James (and Ray) both came in on a Sunday (a day that we are not open for normal business) to make sure we could accommodate your schedule.  It is very disappointing that you didn't mention this.  As to your comment "At that time James' attitude went completely down the drain. He was visually upset that the deal did not go through and stormed off leaving me talking to Ray. He did not say good bye or have a safe trip back to Virginia. NOTHING! He got in his car a left the dealership."  While we un
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Apr 9, 2017
GuruT8RR
Vehicle Had a lot of problems, I didn't buy it but I don't blame the dealership they have to sell all the cars no matter the condition but I do blame them for not being more up front about the problems,had they told me I wouldn't have checked out the car. Having said that I did realize all the options that I needed to have in my future vehicle from looking at that vehicle so it wasn't all bad, salesmen were really nice and willing to go the extra mile to sell the vehicle after we looked at that vehicle. (If they would have told me the car had problems I would have given them a 4-5 star).
4 of 5 people found this review helpful.
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Apr 9, 2017
Gigi_16
I messaged them and asked about an accident listed on the Carfax and the gentleman was not sure the details but said someone would contact me. My husband also spoke to him and was told someone would call. 2 days later I called since no one contacted me. Spoke to salesman at the Tim Shortt Corbin location and said I would come look at it. I told him I was 2.5 hrs from there. I had a family member traveling through that area that stopped to make sure it was worth my time and the Highlander was at the other Tim Short Motors location in London. The salesman never told me this. When I got to Tim Short Motors in London to see the vehicle it had been on the lot for approx 6 mths. There was prescription info and other personal items in the glove compartment from a previous owner/driver. There were flat candy bars and trash in the pouch on the back of the drivers seat. The vehicle is listed as a Limited and it is a SE model. The salesman dipped tobacco and spit the entire time we tried to discuss the vehicle. Very frustrating experience.
4 of 5 people found this review helpful.
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Mar 25, 2017
Very polite and professional
1 of 1 people found this review helpful.
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Mar 24, 2017
Learjeter
Dishonest SCAMMERS. They advertised a Toyota Highlander as a Limited. Looking at pictures it wasn't a Limited. Then they tried to tell me it had "all" options of a Limited. Wrong again. I pointed this out during a phone call. The salesman said we'll get that corrected. I said I bet the ad doesn't change. A month later still the same. Classic bait and switch. This is why never trust car salesman.
13 of 13 people found this review helpful.
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Response from Tim Short Motors:

"Learjeter",
We appreciate honest feedback.  However, using the word "scammers" seems a bit extreme.  We have over 600 vehicles in our inventory, as you can imagine, having to manually decode each individual vehicle would be nearly impossible.  For that reason, we have software that does this job for us.  Unfortunately, on the rare occasion, this software doesn't always get it exactly correct.  It seems that when this happens, its often times a vehicle that is equipped in a similar fashion as an upgraded package.  While this doesn't make it right, it is the truth.  I apol
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Mar 2, 2017
Still Shopping haven't purchased yet. Been shopping for a very long time for a specific vehicle in a specific range, I have dealt with A LOT of salesmen, Brandon Hodge was by far the easiest to deal with, straight talking gave me what I asked for, no fluff. Sent additional photos I requested went above and beyond. Tried his hardest to help how he could, the lack of a sale was completely on my end due to budget not his. Highly recommended.
3 of 3 people found this review helpful.
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Feb 13, 2017
The dealer wasn't interested in negotiating with me on my trade in. They offered an embarrassing trade in value for my truck and would not work with us any on getting us the monthly rate we wanted. I gave them a very reasonable number on what we could afford mostly on a vehicle and they didn't even offer to reach out to us when several other Dodge dealers around did.
12 of 12 people found this review helpful.
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Feb 9, 2017
all the people we dealt with were down to earth and a pleasure to deal with.
1 of 1 people found this review helpful.
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Jan 25, 2017
Premio_2028
Quick response and emails daily. Professional yet friendly. Addressed all my questions.
1 of 1 people found this review helpful.
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Jan 11, 2017
Very poor service! The only thing we are satisfied with was getting the vehicle from one dealership to the other. The salesman knew nothing about all of the problems wrong with the vehicle, we live an hour away & drove there for a piece of junk. I wish I could give no stars!
16 of 16 people found this review helpful.
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Response from Tim Short Motors:

I'm sorry to hear that we didn't provide you with standard of service we try to hold ourselves too.  If you could please give me a call I would appreciate an opportunity to discuss this further with you.  

Zachery Jones
General Sales Manager
606-523-2657
Jan 11, 2017
Tim called me and we talked about the vehicle he had on his lot. Was very courteous and respected me as a buyer. He sent me the information I asked for. Highly recommend Tim as an Internet sales manager. Planning on going next week to see his vehicle.
2 of 2 people found this review helpful.
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Response from Tim Short Motors:

Barney, I'm happy to hear that Tim was so helpful.  We look forward to meeting you and seeing you in your new car!
Dec 31, 2016
The sales person emailed several times and I was interested in the car. I told him that my son worked in Corbin and would stop by and look at the vehicle. When my son stopped the vehicle was not on the lot. I contacted the sales person and he said the vehicle had been loaned out to someone. What a bummer.....................
5 of 5 people found this review helpful.
Is this helpful? Yes | No

Response from Tim Short Motors:

I hate to hear your son didn't get an opportunity to see the car you were interested in.  We pride ourselves on service after the sale and sometimes that means we have to provide a customer a loaner vehicle while theirs in service or having something taken care of by our service department.  If you would give me a call I'm sure I can track that vehicle down for you and have it ready for you to look at and test drive.  Hopefully we can still help you in your buying process!

Zachery Jones
General Sales Manager
606-523-2657
Dec 29, 2016
This dealership responded quickly, but I found a car closer to home on cargurus and purchased it today. This is a great website and I would use it again. Thank you Tim Short Chevrolet.
2 of 2 people found this review helpful.
Is this helpful? Yes | No
Dec 24, 2016
Salesman seamed uninterested and unmotivated.
6 of 6 people found this review helpful.
Is this helpful? Yes | No
Dec 23, 2016
Excellent to work with.
Is this review helpful? Yes | No
Dec 17, 2016
Jenniferkayjones
The Corbin Tim Short sales people were so welcoming to our family. It by far has been the best car buying experience I have ever had. Thank you David Bailey and the gentlemen whose name I'm sorry I forgot. You two by far have made this the most honest and best car buying experience we have ever had. Thank you so much!
2 of 2 people found this review helpful.
Is this helpful? Yes | No

Response from Tim Short Motors:

Thank you Jennifer,  It was great working with you. The other guys name was Joe.
Dec 5, 2016
The sales men are very deceitful, they lie and cheat you. When you question them about a very low ball value of your trade, even when you tell them about the Kelly Blue Book value they all but call you a liar. I would never go back to tem for anything. Be Smart don't go there
11 of 13 people found this review helpful.
Is this helpful? Yes | No

Response from Tim Short Motors:

I'm very sorry to hear that you had an unpleasant experience.  It's always a priority for us to provide a stress free environment for our valuable customers.  I've tried to pull your name up in our system to further investigate exactly what happened and who you were working with, but haven't had any luck.  I would greatly appreciate it if you could please call me tomorrow and allow me an opportunity to make it right for you, and to gather more info so that I can improve our processes to better serve you in the future.  Again, I apologize for this situation and look forward to speaking with you
 More ...
Nov 28, 2016
bflanigan27
The guys at the dealership were nice. However, I was told the vehicle was a non-smokers vehicle and a local lease return by my salesman. I drove 2.5 hours to get to the dealership. When I got to the lot, the vehicle reeked of smoke and had an Enterprise rental car agents biz card in the glove box. The finance mgr went outside to negotiate an ATV deal while I was sitting there trying to talk about the vehicle. It wasn't detailed, missing a floor mat, and Tim Short only offered a $100 check to get the smoke smell out of the car. This service costs $300 to $400 at most detail shops. Vehicle is nice, but the start to finish process/service leaves much to be desired. I traded in a nice truck for this vehicle and if I wasn't under the gun to get something I would probably have continued shopping.
7 of 7 people found this review helpful.
Is this helpful? Yes | No

Response from Tim Short Motors:

Would you be willing to come down for a day and let our Corbin location detail shop to get the smoke smell out?
Nov 23, 2016
love my new car from Tim Short! They were very helpful
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Tim Short Motors:

Thank you Harmony!
Nov 21, 2016
Sbrett6487
Good response time. But make sure you ask for the car fax not all cars are local trades.
2 of 3 people found this review helpful.
Is this helpful? Yes | No

Response from Tim Short Motors:

You are correct. They are not all local trades.
Nov 12, 2016
Good and helpful
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Tim Short Motors:

Thank you for the kind response.
Nov 11, 2016
very good
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Tim Short Motors:

Thank you Tilmon.
Nov 8, 2016
I talked with Darrel from the very beginning he answered all my questions regarding the yellow 2015 camaro I was asking about and I am very satisfied with him I am presently trying to purchase the vehicle at this moment thank you Darrel for all your help hope to be driving my new camaro home soon.
2 of 2 people found this review helpful.
Is this helpful? Yes | No

Response from Tim Short Motors:

Thank you Robert for being a great customer. We appreciate the kind words and business.
Oct 31, 2016
The salesman said they got truck from a trade in but, the auto check they provided me said it was bought at auction.
5 of 5 people found this review helpful.
Is this helpful? Yes | No

Response from Tim Short Motors:

Sorry for the confusion Lonnie. We apoligize for the mistake.
Oct 31, 2016
Poor, I tried to get a trade in value for my 2010 Jeep Wrangler against the 2014 Sierra. Got the run-around and never did get a value. I purchase from another dealer.
3 of 3 people found this review helpful.
Is this helpful? Yes | No

Response from Tim Short Motors:

Sorry we couldn't come to terms. Hopefully next time you will keep us in mind.
Oct 7, 2016
carpenter76
Quick response. Very informative.
Is this review helpful? Yes | No

Response from Tim Short Motors:

Thank You!!
Oct 5, 2016
Answered all my questions. Was very patient with everything. Was willing to do whatever it took to help me. Absolutely no complaints.
Is this review helpful? Yes | No

Response from Tim Short Motors:

Thank You!!
Oct 1, 2016
very nice to work with.
Is this review helpful? Yes | No

Response from Tim Short Motors:

Thank You!!
Sep 23, 2016
the car was sold by the time they got back with me it was over a weekend bad timing on my part
Is this review helpful? Yes | No

Response from Tim Short Motors:

Sorry about not getting back to you in time. Perhaps there was a deal working on the car already. Hopefully we will have the one you are looking for next time.
Sep 18, 2016
Great customer service; salesperson contacted me via email and text!
Is this review helpful? Yes | No

Response from Tim Short Motors:

Thank you Rena!
Sep 16, 2016
scb1000
The Internet Salesman is very helpful.
Is this review helpful? Yes | No

Response from Tim Short Motors:

Thank You!
Sep 15, 2016
I was contacted by email and my questions answered.
Is this review helpful? Yes | No

Response from Tim Short Motors:

Thank you Jeff.
Sep 8, 2016
Responded immediately.
Is this review helpful? Yes | No

Response from Tim Short Motors:

Thank you John!
Aug 30, 2016
Dealer responded very quickly.
Is this review helpful? Yes | No

Response from Tim Short Motors:

Thank you Ron.
Aug 25, 2016
When I was contacted, they were very helpful. When I tried to get more information on a vehicle, I didn't get a response. I finally bought a car elsewhere
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Tim Short Motors:

Thank you for the response Lewis. Hopefully next time we can come to terms faster or give you the information you need.
Aug 25, 2016
Great experience, they worked with me getting a loan (WITHOUT a co- signer!!) and now I have my very first car owned by myself! I couldn't be happier, and just in time for my 25th birthday!
Is this review helpful? Yes | No

Response from Tim Short Motors:

Awesome Kayla! Glad you had a wonderful Birthday!
Aug 24, 2016
Excellent service.. Very nice car.. Very affordable price...
Is this review helpful? Yes | No
Aug 14, 2016
My salesman name was Daren and he was 100% straight with me from the beginning. Not many people will tell you what the Dealer has in profit on a vehicle in Stock. He did that and got me a very fair deal saving me money on the already below market value on my used vehicle. I would recommend talking to him if your looking for a vehicle. I even drove 200+ miles each way to purchase my vehicle and he topped off my tank for me. Thanks, Darren!
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Aug 9, 2016
Very pleased the way they handle our business would recommend!
Is this review helpful? Yes | No
Aug 9, 2016
Fast response
Is this review helpful? Yes | No
Aug 5, 2016
Took a couple days. The vehicle was no longer available.
Is this review helpful? Yes | No
Jul 3, 2016
Called back qyick.
Is this review helpful? Yes | No
Jun 15, 2016
Followed-up, followed-up, followed-up...would not answer questions on condition of the vehicle though.
3 of 3 people found this review helpful.
Is this helpful? Yes | No

Response from Tim Short Motors:

I am sorry that we did not answer the questions that you had about one of our vehicle. If you can please contact me today I would like to personally apologize to you and see if there is anything that we can do to make this right. Our customers service is our #1 priority and I would like to get information from you so we can improve our service for you and for others in the future. I look forward to hearing from you soon.

Brandon Hodge
606-523-2657
TIM SHORT AUTO MALL
CORBIN KY 40701
Jun 11, 2016
Contacted almost immediately
Is this review helpful? Yes | No
Jun 9, 2016
Professional, The delivery offer Jamie made was like the fancy icing on a wedding cake I did have to challenge Jamie on interest rate but all was good! The Venza was delivered by a very nice couple. I'd never driven a Venza, Kenutcky is over 400 miles from my house, I just knew I wanted that car, it was as simple as ordering from Amazon I added the Venza to my cart and it was delivered within 24 hours!! All done on line, great experience. I received a thank you card in the mail from Jamie which was very nice!
0 of 1 people found this review helpful.
Is this helpful? Yes | No
Jun 5, 2016
Got back to me fast but was not the type of truck i am looking for.
Is this review helpful? Yes | No
Jun 3, 2016
Drove 2 1/2 hrs to look at vehicle listed only to be disappointed in vehicle. Staff were nice and courteous .
Is this review helpful? Yes | No
Jun 3, 2016
Very pleased
Is this review helpful? Yes | No
Jun 3, 2016
We discussed over the phone. Arranged a time to test drive the car, drove the 100 miles to Tim Short, agreed on a price, and went home with the Porsche. Joe was great!
Is this review helpful? Yes | No
May 28, 2016
Great fast response
Is this review helpful? Yes | No
May 26, 2016
Auntkk55
20
They have been very responsive!!
Is this review helpful? Yes | No
May 13, 2016
Dealer trying to sell a used car for what you can buy a new one. Don't waste your time
2 of 2 people found this review helpful.
Is this helpful? Yes | No
Apr 20, 2016
Very helpful!
Is this review helpful? Yes | No
Apr 20, 2016
The internet staff contacted me within 12 hours of my request, but I had I bought and I notified them of same.
Is this review helpful? Yes | No
Apr 19, 2016
Great communicatior!
Is this review helpful? Yes | No
Apr 16, 2016
I was happy with my deal. The man who helped me buy my car was really nice. The only problem was that the day I decided to go, the Internet was down. I spent hours waiting for the paper work and ended up leaving without it. But the car is mine and that's all that matters.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Apr 15, 2016
Good
Is this review helpful? Yes | No
Apr 9, 2016
Great experience. This morning I spoke with Darrell Helton at the Manchester dealership concerning a vehicle they had for sale. He answered all my questions and agreed to not sell it until I had a chance to see it. My wife and I drove more than 2 hrs and test drove the vehicle. Everything Darrell had told me was accurate. Darrell had it detailed and we now own it. It was refreshing to deal with someone that is obviously a believing and practicing Christian. The next vehicle that my wife and I buy will be (Lord willing) from Darrell no matter which dealership he works for.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Apr 9, 2016
docwilliam13
I was contacted several times. Did test drive the vehicle. I would recommend that the dealers list the interior color when listing vehicles. I would not have visited if I had know more about the color of the vehicle. But, the sales people were very courteous.
Is this review helpful? Yes | No
Apr 6, 2016
awnewsome
Awful! Agreed to a deal over the phone, drove 2 hours to the dealership and when I got there they changed the deal by $3500! Unapologetic and rude about it as well. I will never even look Tim Short's way again!
6 of 6 people found this review helpful.
Is this helpful? Yes | No

Response from Tim Short Motors:

I am sorry to hear that you had a unpleasant experience. Our first priority is provide a stress free environment for our customers. I would greatly appreciate it if you could please give me a call today and allow me the chance to personally apologize to you, and gather more information so that we can improve our processes to better serve you and others in the future. Again I apologize for this situation and look forward to speaking to you.

Brandon Hodge
606-523-2657
TIM SHORT AUTOMALL
CORBIN, KY 40701
Apr 3, 2016
Very nice sale person , will come back do business again .
Is this review helpful? Yes | No
Mar 28, 2016
Answered my question.
Is this review helpful? Yes | No
Mar 27, 2016
Email Notification. Car was purchased before receiving email from Tim Short Chevrolet.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Mar 25, 2016
Sent a E-Mail and said Truck was sold WHEN I DID NOT RETURN AN E-MAIL answer then I got a rude E-Mail back from the sales department like they were trying to make me mad,did not waste my time with a return answer.....
3 of 3 people found this review helpful.
Is this helpful? Yes | No
Mar 19, 2016
Great
Is this review helpful? Yes | No
Mar 18, 2016
Fine response but I have a van to trade. There maybe a way w/o driving 82 miles..
Is this review helpful? Yes | No
Mar 4, 2016
Fast response...
Is this review helpful? Yes | No
Feb 22, 2016
very nice not the right vehicle
Is this review helpful? Yes | No
Feb 19, 2016
wanted me to give them my trade in and buy theirs.
Is this review helpful? Yes | No
Feb 16, 2016
Someone from the dealer did respond, only to say the car was no longer available. They should have taken the post down.
1 of 2 people found this review helpful.
Is this helpful? Yes | No
Feb 15, 2016
Worse than terrible!! I live in Knoxville, drove up to Corbin, KY to test drive the vehicle. A week later, I called to negotiate a deal, which was agreed upon - the price for the new car and the trade in value on my car. The next morning I received the deal sheet and it didn't reflect my trade in or a value. When I called to ask them to revise, I was told that they had decided that my trade was not worth what they had said!?!?!?!?! TERRIBLE EXPERIENCE!!!!!!!
5 of 5 people found this review helpful.
Is this helpful? Yes | No
Feb 14, 2016
Bought a very nice vehicle visually. And while there were numerous issues, the price was appropriate to them. My issue is not the "as is" issues, I can fix the eventually, but the failure to disclose some minor but significant issues to an internet buyer - things that don't show in pictures, and by the time I DRIVE six hours, I'm stuck. What's annoying is I specifically asked. The dealer experience itself was very good.
Is this review helpful? Yes | No
Feb 13, 2016
Prompt response. Sent information and pictures.
Is this review helpful? Yes | No
Feb 10, 2016
He came in on his day off to help us get the car we wanted. Thank you!
Is this review helpful? Yes | No
Feb 8, 2016
Disappointed that a main dealer would sell a car at retail price with both ball joints in a dangerous condition both tie rod ends also dangerous a major oil leak on the rear differential
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Feb 8, 2016
I was contacted quickly. I had several questions and the dealer responded to all of them.
Is this review helpful? Yes | No
Feb 5, 2016
Terrible to deal with got smarted off to acted like I was dumb apparently don't want to sell any really don't know how they stay in business
4 of 4 people found this review helpful.
Is this helpful? Yes | No
Feb 1, 2016
the sales staff were great
Is this review helpful? Yes | No
Jan 27, 2016
One email response, no call.
Is this review helpful? Yes | No
Read 28 old reviews
Jan 15, 2016
Called about it, it's the wrong price on the Internet wanted 1000 more I said no thank you :( he didn't apologize for the misunderstanding
5 of 5 people found this review helpful.
Is this helpful? Yes | No
Jan 14, 2016
Offered a great deal!
Is this review helpful? Yes | No
Jan 12, 2016
Great
Is this review helpful? Yes | No
Jan 5, 2016
bought this van and had it two days an the transnission went out and they did not try to help out in any way i would not recommend this company to no one
3 of 3 people found this review helpful.
Is this helpful? Yes | No
Dec 13, 2015
Sales person responded promptly to my inquiry.
Is this review helpful? Yes | No
Dec 5, 2015
I didn't buy a car cause it was already sold but the dealer and customer service was great
Is this review helpful? Yes | No
Dec 2, 2015
Tnkrplt
Got back promptly
Is this review helpful? Yes | No
Dec 2, 2015
Excellent
Is this review helpful? Yes | No
Dec 1, 2015
person on phone answered all my question
Is this review helpful? Yes | No
Oct 23, 2015
I inquired about a 2005 buick if it had any fluid leaks before I drove 85 miles from Lancaster ky. I never did get a answer but did get a e-mail that they were going to auction car.
2 of 2 people found this review helpful.
Is this helpful? Yes | No
Oct 20, 2015
Bought the car! Love it. Gave me a fair price as well and easy financing...would do business with again. Nice to know that there are still some dealers out there wanting to sell many cars at a modest profit rather than making a killing on one car sale.
Is this review helpful? Yes | No
Sep 24, 2015
Helpful and fast response
Is this review helpful? Yes | No
Jul 28, 2015
They were nice and easy to work with!
Is this review helpful? Yes | No
Jun 17, 2015
Very easy to work with! I got the perfect car for me!
Is this review helpful? Yes | No
May 18, 2015
Very helpful. Called back immediately. Made it worth our 2.5 hour drive.
Is this review helpful? Yes | No
May 11, 2015
I worked with Darin. He was AWESOME! Great experience and great customer service! I would recommend them to anyone!
Is this review helpful? Yes | No
Apr 9, 2015
The car wasn't clean, and the sales person had a take it or leave it attitude. So I left it.
1 of 2 people found this review helpful.
Is this helpful? Yes | No
Apr 6, 2015
good to deal with.
Is this review helpful? Yes | No
Mar 29, 2015
They weren't even interested in negotiating on the 2010 Corvette. That's fine because I found another 2010 Corvette for 3000 dollars less with 10,000 less miles for $29500.00. There loss
1 of 2 people found this review helpful.
Is this helpful? Yes | No
Feb 28, 2015
The car salesman was nice but there was more damage to the car than depicted. They were not willing to negotiate price at all and actually tried raising price by 1500$... Will not return there again
1 of 2 people found this review helpful.
Is this helpful? Yes | No
Feb 2, 2015
did respond but didn't answer any of my questions
Is this review helpful? Yes | No
Feb 2, 2015
mrrdeac
Response time was very long. Car I was interested in was gone. But when I asked specifically they said it was still there. I asked if they were certain. reply: no that vehicle is gone Their loss!
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Jan 31, 2015
The salespeople were very polite and helpful. We did not end up buying truck but the experience was very pleasant.
Is this review helpful? Yes | No
Dec 22, 2014
I bought this car and they were helpful with the whole process from driving to financing. I recommend them to everyone. Thanks guys I love my car. I'll be back when we decide to buy another vehicle.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Dec 12, 2014
Great
Is this review helpful? Yes | No
Nov 28, 2014
Great!!!!!!!!!!!!!!!!!!
Is this review helpful? Yes | No
Oct 25, 2014
great deal and great cae
Is this review helpful? Yes | No
Sep 27, 2013
Was contacted by someone at Tim Short lot 70 miles away instead of the London one.
0 of 1 people found this review helpful.
Is this helpful? Yes | No

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