TX Auto Group

Very helpful

Great

Good

They replied to first email and then I replied with more questions about the vehicle and they never responded.

I called and set an appointment to buy a car for my daughter! I arrived two hours after I called, after taking the rest of the day off work and having an extremely long drive(close to 2 hours) to find out that he sold the car to someone else. This is just not acceptable! I will never do bushiness with this kind of a person! Very unreliable!

Experience was good.

promptly emailed the response to my email.

Good car dealership. Great cars and good staff. I traded cars and they were fair and acted with integrity. I do miss my PT GT. Give it a good home please.

Good

A gentleman the night before advised me to be there at 10am the next day to see the vehicle. By the way on the website they open at 945am. I get there at 915am to beat traffic, so I wait and 1004am rolls around and no one shows. I called the number in front of the building and someone named James picks up and tells me someone should be there soon. So i wait and someone else shows up and an employee as well. I called 2 more instances and I get the same thing that someone should be there soon and he apologized. 1050am and someone shows up doesnt apologize for being late. I let the guy that got there aftet me go ahead because he had to be somewhere at 11am. So i look at the Brown BMW and it had a lot of imperfections that were not pictured. What a big waste of my time and inconsideration on theirs.

Great. They didn't reduce price, I didn't buy.

great service

Thank you for responding even though my financial option want available. I appreciate the follow up.

Good

Response was good, pretty fast. Spoke in detail that the car was excellent for the year and mileage.

Very responsive but unprofessional. I drove two hours to see the vehicle but they did not have the key to open up the vehicle for a test drive. Over all, I think they are running scams there. I would not recommend anyone purchasing a vehicle there. I would say some of vehicles there are all flooded due to the hurricane.

Once I messaged the dealer about the vehicle they immediately responded!

I bought the car! Great guys shout out to Anthony Alfaro

I communicated to the shop, I was driving to his place to purchase the truck. When I arrived he was in the process of selling the truck to someone else.

Good

Great experience with claudia , very professional with integrity , great price

The salesman who sold me the car was great. (Sean). He wasn't working when I came back to pick up car. Car was really dirty, tires needed air, and the gas tank was completely empty.

Quick response

Excellent!!

Very responsive to my inquiry.

Anthony the financing guy was very helpful and I had a special situation they were able to get my deal done within 2 to 3 hours and pick up the car whereas other dealership unable to do the deal names Paul he went beyond the way and helping me I recommend him to anyone they have the car great customer service

Good service, nice cars for a good price, highly recommended.

By far the best dealer I have ever dealt with!!! Sean(owner) was so honest and direct. Did not make promises he couldn't keep and was a true pleasure to deal with!!! Highly recommend. I flew from Vegas to Houston to purchase this vehicle and the process could not be any more pleasant. If you're in the market for a vehicle make sure to check these guys out!!!

The dealer responded very quickly.

Dealer did respond to my email. I live about 20 miles away. Asked if they could check something out on a Tacoma. Dealership replied back with an answer. Saved me a trip..

It was a good purchase and they were kind enough to remove the dent in the car. They were also very courteous. The only suggestion I have is to follow on phone calls when he said he would. Don't let the customer to be one one to do the follow up each time. Nice vehicle at a good price.

I was a bit skeptical at first since the price was too good to be true, but turned out to be a great deal for a great car, Anthony was very patient and helpful

very helpful and friendly staff, I got a great deal on a Mercedes. recommended seller

Dealer made agreement over the phone then changed offer....turns out car did not pass inspection. Might have purchased if they were upfront with details

Cannot test drive car. Car looks good from the outside. Had to drive 6 hrs just to see the car and not test drive

Extremely helpful

Great selection, friendly staff. They responded fast to my emails, answered all my questions and their prices are reasonable too

Horrible dealer. Their Colorado was in multiple accidents, and had many issues I found when I did an Auto Exam. Of course Sean would never tell me any of this, he was trying to sell me a dud. I'm fighting to get my $500 down payment back. When I called to tell him I didn't want the truck he was very rude and said "I got your card and PIN number, your not getting it back Don't buy from here- very dishonest people and they know it! This comment about the carpet? The plastic crap in the truck was all torn up- he had to replace it in order to sell the truck! It looked so bad. In order to give my a partial refund he wanted me to take down my negative review- not happening. People need to know about him- typical used car salesman. He played dumb about all the damage to the vehicle- no mechanic would ever say this truck was in good shape. My bank is investigating. Also, he said I signed a paper about the non refund- I never signed anything!!! All lies. Verbal was all and upon finding out how bad this truck was, I should be given ever penny back. Auto exam is reputable- not a bad mechanic as he states. Anyone in the car business should know them- he had no clue or was lying saying he didn't know about their services. This is what Auto exam does, save people from buying crappy used cars. His mechanics work for him- of course they will say the vehicle is fine. What a terrible process. Taking advantage of a single female. Ridiculous.

Said would provide feed back, pictures and so on. No response.

Quick to respond, professional and courteous.

Easy to work with. Everything went smoothly.

Alex and the entire team at TX Auto Group were great to work with...honest and professional. excellent service. Would do business with again.

Sean (owner) was very professional and informative. Even though I did not buy the Chevrolet HHR LT1, he still assisted me on how to possibly get out of my vehicle that I owed more than it was worth. Thanks Sean and I hope you have a successful business.

I was completely satisfied with my buying experience with Sean Veilani. He did everything he could to make sure i was not only happy with the car but that it was exactly what i wanted. Never at any point did i feel pressured to buy. In fact it was quite the opposite. He was very patient with me, especially on Friday night as they were closing up for the night. Since it was after closing on Friday he worked with my schedule to be there first thing in the morning so we could complete the sale. I will recommend Sean to anyone i know wanting to buy a car and i will definitely buy from him again when looking to make another purchase.

Very patient and easy to work with.

The guys were friendly. The car looks good but it has body repairs that cold have been done a lot better.

quick response and answered all questions thoroughly, ended it up buying another bmw from them for a good deal

Dealer was very responsive and helpful. Pleasant experience, great car, great price.

Good