Sutton Acura

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4796 Riverside Drive, Macon, GA 31210 - Map & Directions

Sales: (478) 607-2495

Service: (866) 980-9113

Closed Today (Sun)
show business hours
Nov 2, 2016
KennyDisrailiBenoitBrown
10
Got on it right away Very professional and courteous. I may just buy my Mercedes Benz from Sutton.
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Sep 29, 2016
Very empress, they very helpful with questions about the car, will get in touch quickly.
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Sep 1, 2016
Very helpful and honest. Love my new car.
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May 29, 2016
Great experience with this company
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Apr 23, 2016
I worked with both Stephanie and Ashley (and few others over the course of the sale) everyone was great to work with. They were friendly and responsive to all of my questions and provided the support, background, and detail I was looking for when making my decision. Ashley was easy to work with, straightforward about negotiating the transaction, with none of the pressure that can color the car buying experience.
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Response from Sutton Acura:

Thanks for taking the time to share your feedback, David!  We're happy to hear that you were so well accommodated throughout your car buying experience, and that Stephanie and Ashley were so helpful and informative. It's wonderful to know that they were able to help you find a great car at the right price, and got you taken care of quickly. We're glad it was such an easy going, stress-free process! We appreciate your business and hope to work with you again in the future. Regards, Sutton Acura
Apr 16, 2016
catcharide
Still possibly working on deal so don't know yet. So far honest and up front.
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Dec 21, 2015
I was very happy with dealership and product. The salesman lacked knowledge. Avoided questions he could not answer regarding paperwork.
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Response from Sutton Acura:

Rita, thank you for taking the time to provide feedback.  Our goal at Sutton Acura is to always make sure our customers are completely satisfied. I am sorry that your experience was not up to standard.  Hopefully, you have gotten all of your questions answered, but should you need anything at all, please reach out to me!  Best regards, Stephanie Giomi, BDC Manager.  478-471-6877
Oct 21, 2015
Just couldn't make a deal but very good service to that point.
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Response from Sutton Acura:

Dean - Thank you for providing feedback and taking the time to leave a positive review!  Customer feedback is the only way for us to gauge how we are doing and we are happy to hear you received great service from us.  We hope you keep us in mind in the future! Sincerely, Sutton Acura

Old Dealer Reviews

Sep 4, 2014
They were excellent, and responded quickly to my inquiry. Everything was handled well. Thanks!
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Response from Sutton Acura:

Thank you Shirlene for the fantastic feedback!  We hope everything is well with your vehicle and we look forward to serving you in the future!  Best Wishes, Sutton Acura
Jun 15, 2014
very friendly and helpful
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Response from Sutton Acura:

Thank you for taking the time to write a review John! We hope to see you again in the future!  Best, Sutton Acura
Mar 26, 2014
6 hour purchase process to purchase the car, had to drive another 70 miles to pick up floormats, had to drive 70 miles to fix Sunroof water leak, now I have to pay out of pocket for a headlight. Only had the car 3 weeks. That should explain my overall dealer experience.
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Jan 23, 2014
DVR4
No response to cargurus message, salesman was a jerk when I called to inquire, business must be good in Ga!
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Aug 3, 2013
Contacted dealer on a Thursday and we did not come up with a deal until Saturday morning. I felt the dealer wasted valuable time so much so -----just as I was leaving the house to go to pick up the car, another dealer undersold them with a brand new car same price.
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Sep 8, 2012
Responded quickly and efficiently
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Apr 27, 2012
Very professional and friendly staff. This is the second vehicle that we purchased at Sutton Acura.
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