Springs Automotive Group of Englewood

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4411 S Santa Fe Dr
Englewood, CO 80110

Sales: (855) 209-7837

Service: (303) 789-2886

Today 8:00 AM - 8:00 PM
(Open Now)
Show business hours
All reviewers have been verified to have contacted this dealer – Learn More
Dec 1, 2017
Wasn't a very good experience. They acted as though my business wasn't worth discussing. It seems that after a conversation with a cross town dealer, the cold shoulder became evident. I will not do any business with them again. I want to purchase the vehicle, but opted out after the way they acted!
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Response from Springs Automotive Group of Englewood:

Hi Tommie
We are very sorry to read your review. There was a fair amount of time spent trying to figure out what your trade would be worth. It is not an everyday vehicle that we would deal with. I am not sure about the dealer across town comment. We would love to accommodate you in any way possible and try to come to an agreement. The Mercedes you are interested in is priced number one in the nation. Please do not hesitate to contact us if you would like to try to work something out on the vehicle. It is a very nice car with great equipment! I have driven it myself and found nothing wrong wit
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Nov 20, 2017
Very attentive sales person
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Nov 19, 2017
this company and its people are awesome. I had follow ups from 4 different people to make sure my needs were met.
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Aug 13, 2017
They were very pofessional and returned my call quickly.
1 of 1 people found this review helpful.
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Jul 17, 2017
Atolabor1
5
Dealership had the right vehicle at the best price. Little expensive. But overall good people to work with. High interest rates
1 of 1 people found this review helpful.
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Jun 19, 2017
Great service. Shana was great. Good quality Cars, just I couldn't make my mind and when I did a few days later cars was gone. Great overall service.
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Apr 6, 2017
MommaCowles
Great guys! Very accommodating to work with us from their Colorado Springs office as well.
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Mar 9, 2017
Excellent communication. Excellent follow up. The salesman was helpful and attentive. However, the car is way overpriced and the manager seems over baring.
2 of 2 people found this review helpful.
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Response from Springs Automotive Group of Englewood:

Thank you for your business Douglas. I am very happy to hear that our team is staying in contact and following up with you. I am concerned that you have issues with the price of the vehicle and would be happy to go over market values to justify our pricing. We also don't want our customers to feel uncomfortable by the management team. Please call me directly to go over your concerns so we can turn that 4 star rating into a 5 star.

Brian Karsh
Owner
303-789-2886
Jan 12, 2017
Prompt response from dealer, but still waiting for a deal...:)
1 of 1 people found this review helpful.
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Response from Springs Automotive Group of Englewood:

Zachary thank you for the 5 stars, please let me know if we were able to help you. Call me directly at 303-789-2886 and ask for David the Manager.
Oct 4, 2016
What a great experience I had when I visited this dealer. Joe is such a man of integrity. I lost out on the car I wanted but would definitely buy from these guys.
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Response from Springs Automotive Group of Englewood:

Thank you for all the kind words. Joe is fantastic he really works hard for all of his customers. Did we find another vehicle for you? Please call Joe at 303-789-2886 to let us know if you are still in the market.
Oct 1, 2016
Good very pleasant
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Response from Springs Automotive Group of Englewood:

  Thanks for the 5 Stars Jim. Please let us know how everything is going with your new ride and if there is anything we can do for you down here at the dealership.
Sep 7, 2016
I wanted more pictures instead they what to email when am i going to buy and same when calling. The also are way to high on some of their prices the vehicle valves are way out of line with what the vehicle is actually worth.
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Response from Springs Automotive Group of Englewood:

I am sorry to hear we didn't get you the pictures and information you were looking for. We use Car Gurus to help us set our pricing based on a number of factors. We also fully recondition our vehicles and offer a Free 30 Day Guarantee. If things are found defective in the inspection we fix them, not to mention all safety features, tires, and brakes that all have to pass as well. Sometimes that does effect what we have to sell them for but we are happy to share all the inspection information and how much we spent in the reconditioning on any vehicle we have for sale here on the lot. Please let
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Aug 29, 2016
Great experience!! I actually ended up getting the car I wanted! :) absolutely love it! I'd definitely recommend everyone to check them out, SAG!
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Response from Springs Automotive Group of Englewood:

Mercedes thank you for the 5 Stars!! We work very hard to make the deal work on the car of your choice.  We are so glad to hear that you love your new car. It is the most important part of the purchase. Please let us know if there is anything we can do for you now or in the future.
Aug 13, 2016
Called several times asked if there was any other way they could help
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Response from Springs Automotive Group of Englewood:

Follow up is very important to us, did you ever find the right vehicle?
Feb 8, 2016
The car i was striving for was being sold by the time i got there but i had a phenomenal experience with the selling crew, selling me a newer Lexus for 2k cheaper than the Mazda and calling me the next day to check on my experience with the ride back home. I will Definitely recommend them to anybody. Thanks Monte
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Response from Springs Automotive Group of Englewood:

Thank you for the 5 Stars. The nicest cars do sell quickly and when that happens we do everything we can to find an even better deal for our customers. Most people do not understand or believe us when this situation pops up, thank you so much for letting us go to work and allowing us to improve your situation. Monte will be in touch to make sure everything is going great with the Lexus and to help you with anything you need in the future.
Read 11 old reviews
Oct 21, 2015
Low1961
The vehicle was sold by the time I spoke to the sales staff.
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Response from Springs Automotive Group of Englewood:

Sorry to hear that. Please let us know the next time you are in the market so we can have the opportunity to earn your business.
Aug 9, 2015
Great guys. Very good inventory.
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Response from Springs Automotive Group of Englewood:

Thank you for the 5 Stars Dave. We make it fun and easy process and have over 400 vehicles to choose from in all makes, models, and price ranges. Please let us know if there is anything we can do for you down here at the dealership.
Jun 17, 2015
Responded to my inquiry more than a week later... after I had already bought another car.
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Response from Springs Automotive Group of Englewood:

I want to apologize for not replying in an appropriate amount of time. That is not typical of our processes. Please let us know the next time you are in the market so we can turn around the 1 star with some 5 star service that you deserve when looking for a Pre-Owned vehicle.
Apr 12, 2015
These guys are very professional. I wish we would have come to terns on the car. However, I will watch their inventory and wouldn't hesitate to buy from them.
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Response from Springs Automotive Group of Englewood:

Thank you Marty for the 5 stars and kind words. We work very hard to make the terms work for our customers. I'm sorry to hear we could not do that for you. Not many people would put in the effort to spread positive news. Please let us know if you were able to find a vehicle or if we can help you out in the future.
Apr 11, 2015
This guys are very interest in making business they were very helpful and help me thru out the approve process. They have good deals. As of now I think they are one of the best dealers to make business with.
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Response from Springs Automotive Group of Englewood:

Thank you Victor, we are professionals and are here to help our customers throughout the entire process and after the sale as well. Please let us know if there is anything we can do for you now or in the future.
Mar 18, 2015
I had an amazing experience with this dealership. I would recommend them for everyone. Excellent customer service!!!
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Response from Springs Automotive Group of Englewood:

Thank you for the 5 Stars!! After picking the perfect car the Experience is the most important factor. Customer Service is our priority here at the Dealership. Please let us know if there is anything we can do for you in the future.
Apr 30, 2014
Great experience!
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Response from Springs Automotive Group of Englewood:

Thanks for sharing your experience, Harold!
Jun 5, 2013
This dealership sets the standard for used car sales. Amazing warranty and extras package. I will definitely buy again.
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Response from Springs Automotive Group of Englewood:

Thanks, Jon! We're thrilled to hear you're pleased with your new vehicle and our 30-day SAG Guarantee bumper-to-bumper warranty. Hope to see you again soon!

Kindly,
Alex D
Springs Automotive Group-Denver
Mar 9, 2013
Good followup on web inquiries.
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Response from Springs Automotive Group of Englewood:

Thanks for sharing, Patricia! Please let us know if we may be of further assistance in your vehicle search. Also, do remember we offer $200 cash referrals for friends and family (doubled to $400 through 1/1/15).

Kindly,

Alex D
Springs Automotive Group-Denver
Aug 24, 2012
Great sales team willing to seriously work for your business. Very nice variety of great used cars models.
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Response from Springs Automotive Group of Englewood:

Thanks for sharing, Dominick! We're your personal pre-owned advocates--let us know if we may be of further assistance

Kindly,
Alex D
Springs Automotive Group Denver
Sep 19, 2011
I only requested information-which was delivered in a timely fashion
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Response from Springs Automotive Group of Englewood:

Thanks for sharing, Irene! Let us know if we may be of further assistance

Kindly,
Alex D
Springs Automotive Group-Denver

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