Shirlie Slack Mitsubishi

3475 Jefferson Davis Hwy
Fredericksburg, VA 22408

Sales: (804) 742-4136

Service: (877) 978-4283

Today 9:00am - 8:00pm
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All reviewers have been verified to have contacted this dealer – Learn More
Dec 8, 2017
i was contacted but found a better buy elsewhere
Is this review helpful? Yes | No
Oct 25, 2017
GuruD26SD
Exelent in any aspect!
Is this review helpful? Yes | No
Oct 3, 2017
They were great! I was provided the information promptly and thoroughly.
Is this review helpful? Yes | No
Oct 1, 2017
Reigne
Such wonderful people!! Very respectful and so helpful. Thanks so much to the whole team and especially Shirlie and Teddy. Thank you for helping me get this vehicle of my dreams. Thanks so much!!
Is this review helpful? Yes | No
Sep 1, 2017
Jordan Gray
Vehicle wasn't available, but they are very responsive.
Is this review helpful? Yes | No
Aug 10, 2017
Dealer contacted me promptly the day he received my email inquiry. I made an appointment for that afternoon and went and looked at the Dodge Caravan. We were able to negotiate good deal and I bought the car. Went back the next day to take my trade-in and pick up the new minivan. This was a very smooth and easy transaction. I highly recommend this dealer.
Is this review helpful? Yes | No
Jul 25, 2017
tdmccrea
Sal was very nice/ friendly to work with. They were very understanding and easy to negotiate with.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Jul 8, 2017
bjohn10303
Excellent service. Called me twice with information about vehicle
2 of 2 people found this review helpful.
Is this helpful? Yes | No
Apr 30, 2017
Suran_906
Great client care
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Apr 13, 2017
Rob and Josh are the BEST car salesman and finance manager I've ever worked with EVER!!!
2 of 2 people found this review helpful.
Is this helpful? Yes | No

Response from Shirlie Slack Mitsubishi:

Thank you very much!  We humbly accept such nice praise!  Our people are wonderful!  Our customers and staff!
Thanks again
Laurie Slack
Apr 1, 2017
Great Service!!! Definitely ask for jack or sal when you go in..... if you know what you want they'll get you in it..... will be going back in the future
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Jan 3, 2017
Responded quickly
1 of 2 people found this review helpful.
Is this helpful? Yes | No
Oct 11, 2016
They gave the answers to all my questions kindly.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Sep 19, 2016
This rating is based on my interaction with them. Whenever I had a question, they immediately responded either through text, email or phone. Their customer service is awesome. I would definitely recommend this dealership.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Aug 21, 2016
It was a very professional experience
3 of 3 people found this review helpful.
Is this helpful? Yes | No

Response from Shirlie Slack Mitsubishi:

Thank you Glenn!  I appreciate your recognition of our business!
Thanks again
Laurie Slack
Aug 3, 2016
They claim to be a no haggle dealer and the vehicle is 4,000 over priced according to NADA, KBB, and cargurus. Good luck with the sale.
3 of 3 people found this review helpful.
Is this helpful? Yes | No

Response from Shirlie Slack Mitsubishi:

Dear Jeremiah,
I am very sorry you perceived us to be over-priced.  The overwhelming majority of our cars are priced the lowest on the internet and we have "perfect" cars!  My sister and I hand pick and inspect everyone!  But, we do purchase "crazy low mileage" cars from our Government.  We have 2008 vehicles with 10,000 miles and you are correct, the books do not reflect the value of such low mileage because they are very rare!  Some folks do not care that much about mileage and others only want super-low miles!  Please call me and I will explain any price we have listed
 More ...
Read 19 old reviews
Aug 3, 2015
E-mailed me often when I had questions.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Jul 22, 2015
Good experience,, promt answers to my questions but I didn't buy
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Jun 12, 2015
Very wonderful experience. They kept to there word about anything failing inspection they will pick it up, again really happy with our experience.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
May 18, 2015
Great experience. On same level or better than my Benz dealer. Discovered that rim was bent on the Acura MDX after sale. Called my salesman who stated that we will do whatever we have to do to make it right....and they did! !!!!! Definitely would buy from Ms. Slack and company again.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Mar 2, 2015
Chris was great. Did not purchase the car, but the customer service was good.
Is this review helpful? Yes | No
Jan 23, 2015
They sold this Tahoe months ago.
Is this review helpful? Yes | No
Jan 13, 2015
Good people but they can't finance 2nd car. I got 2nd finance from other dealer.
Is this review helpful? Yes | No
Nov 28, 2014
The sales person, Chris Casey, followed up with my internet inquiry, he was very helpful, through out the process, I would recommend this dealership, if they have what you are in the market for, in their inventory.
Is this review helpful? Yes | No
Nov 20, 2014
responded
Is this review helpful? Yes | No
Aug 8, 2014
sherozzel
reply email sent and phone call promptly. asked us to fill out a survey which seemed a bit much
Is this review helpful? Yes | No
Apr 12, 2014
ABsolutely helpful....
Is this review helpful? Yes | No
Mar 12, 2014
Responded very quick to e-mail, just did not have in stock what I am looking for.
Is this review helpful? Yes | No
Dec 19, 2013
Contacted me within minutes, crazy fast response time
Is this review helpful? Yes | No
Oct 19, 2013
Great service. Just didn't have what we were looking for.
Is this review helpful? Yes | No
May 23, 2013
Did not feel comfortable with the experience at this dealer. Rude salespeople-- we bought elsewhere and had a much more positive experience!
Is this review helpful? Yes | No
Nov 8, 2012
very helpful
Is this review helpful? Yes | No
Sep 20, 2012
High prive
Is this review helpful? Yes | No
Sep 16, 2012
Good
Is this review helpful? Yes | No
Dec 3, 2011
Couldn't be happier--Patty Slack was great.
Is this review helpful? Yes | No

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