Serra Chevrolet Buick GMC

2340 Gallatin Pike N
Madison, TN 37115

Sales: (615) 606-7106

Service: (615) 528-5180

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https://static.cargurus.com/images/forsale/2018/02/26/15/36/2018_chevrolet_silverado_1500-pic-2330830269734453446-152x114.jpeg

2018 Chevrolet Silverado 1500 LS Crew Cab Used Cars in Madison, TN 37115

Great Deal
$6,978 BELOW
CarGurus IMV of $38,968

Price: $31,990

Mileage: 3,423

Location: Madison, TN 37115

Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Black Description: Used 2018 Chevrolet Silverado 1500 LS Crew Cab for sale - $31,990, 3,423 miles with Bluetooth, Alloy Wheels
https://static.cargurus.com/images/forsale/2018/02/26/15/36/2018_chevrolet_silverado_1500-pic-199645063093859561-152x114.jpeg

2018 Chevrolet Silverado 1500 LS Crew Cab Used Cars in Madison, TN 37115

Great Deal
$4,992 BELOW
CarGurus IMV of $38,982

Price: $33,990

Mileage: 3,385

Location: Madison, TN 37115

Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Deep Ocean Blue Description: Used 2018 Chevrolet Silverado 1500 LS Crew Cab for sale - $33,990, 3,385 miles with Bluetooth
https://static.cargurus.com/images/forsale/2018/02/28/12/47/2016_toyota_tacoma-pic-7241523906937384896-152x114.jpeg

2016 Toyota Tacoma Double Cab V6 LB TRD Sport Used Cars in Madison, TN 37115

Great Deal
$3,328 BELOW
CarGurus IMV of $28,312

Price: $24,984

Mileage: 48,327

Location: Madison, TN 37115

Average time on market: 27 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Super White Description: Used 2016 Toyota Tacoma Double Cab V6 LB TRD Sport for sale - $24,984, 48,327 miles with Navigation System, Alloy Wheels
https://static.cargurus.com/images/forsale/2018/03/16/09/58/2018_mercedes-benz_e-class-pic-3595282740362954408-152x114.jpeg

2018 Mercedes-Benz E-Class E 300 4MATIC Sedan AWD Used Cars in Madison, TN 37115

Great Deal
$5,865 BELOW
CarGurus IMV of $56,362

Price: $50,497

Mileage: 4,491

Location: Madison, TN 37115

Average time on market: 25 days Certified Pre-Owned: No Transmission: 9-Speed Automatic Color: Black Description: Used 2018 Mercedes-Benz E-Class E 300 4MATIC Sedan AWD for sale - $50,497, 4,491 miles with Sport Package, Sunroof/Moonroof, Navigation System, Alloy Wheels
https://static.cargurus.com/images/forsale/2018/02/26/15/36/2017_gmc_terrain-pic-4105393979054437285-152x114.jpeg

2017 GMC Terrain SLT1 AWD Used Cars in Madison, TN 37115

Great Deal
$2,615 BELOW
CarGurus IMV of $25,009

Price: $22,394

Mileage: 20,066

Location: Madison, TN 37115

Average time on market: 56 days Certified Pre-Owned: Yes Transmission: 6-Speed Automatic Color: Slate Blue Metallic Description: Used 2017 GMC Terrain SLT1 AWD for sale - $22,394, 20,066 miles with Bluetooth, Alloy Wheels
https://static.cargurus.com/images/forsale/2018/02/26/15/36/2018_chevrolet_equinox-pic-4401732230603048360-152x114.jpeg

2018 Chevrolet Equinox 1.5T LS FWD Used Cars in Madison, TN 37115

Great Deal
$3,009 BELOW
CarGurus IMV of $23,499

Price: $20,490

Mileage: 3,744

Location: Madison, TN 37115

Average time on market: 66 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Orange Description: Used 2018 Chevrolet Equinox 1.5T LS FWD for sale - $20,490, 3,744 miles with Bluetooth, Aluminum Wheels
https://static.cargurus.com/images/forsale/2018/03/24/10/02/2014_ford_e-series_cargo-pic-6050870812059621876-152x114.jpeg

2014 Ford E-Series Cargo E-250 Used Cars in Madison, TN 37115

Good Deal
$2,374 BELOW
CarGurus IMV of $19,332

Price: $16,958

Mileage: 61,087

Location: Madison, TN 37115

Average time on market: 40 days Certified Pre-Owned: No Transmission: 4-Speed Automatic Overdrive Description: Used 2014 Ford E-Series Cargo E-250 for sale - $16,958, 61,087 miles with Steel Wheels
https://static.cargurus.com/images/forsale/2018/03/17/16/07/2014_gmc_yukon_xl-pic-4046984126437378077-152x114.jpeg

2014 GMC Yukon XL 1500 SLT Used Cars in Madison, TN 37115

Good Deal
$2,186 BELOW
CarGurus IMV of $22,134

Price: $19,948

Mileage: 100,800

Location: Madison, TN 37115

Average time on market: 29 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Overdrive Description: Used 2014 GMC Yukon XL 1500 SLT for sale - $19,948, 100,800 miles with Backup Camera, Premium Smooth Ride Suspension Package, Suspension Package, Alloy Wheels
https://static.cargurus.com/images/forsale/2018/03/30/20/01/2015_chevrolet_silverado_1500-pic-9154417947399766792-152x114.jpeg

2015 Chevrolet Silverado 1500 Used Cars in Madison, TN 37115

Good Deal
$3,722 BELOW
CarGurus IMV of $24,489

Price: $20,767

Mileage: 104,407

Location: Madison, TN 37115

Average time on market: 36 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Overdrive Color: Summit White Description: Used 2015 Chevrolet Silverado 1500 for sale - $20,767, 104,407 miles
https://static.cargurus.com/images/forsale/2018/03/12/01/22/2016_chrysler_town___country-pic-6596983333982806145-152x114.jpeg

2016 Chrysler Town & Country Touring-L Used Cars in Madison, TN 37115

Good Deal
$1,879 BELOW
CarGurus IMV of $24,380

Price: $22,501

Mileage: 32,529

Location: Madison, TN 37115

Average time on market: 24 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Crystal Blue Pearlcoat Description: Used 2016 Chrysler Town & Country Touring-L for sale - $22,501, 32,529 miles with Navigation System, Sunroof/Moonroof, Alloy Wheels
https://static.cargurus.com/images/forsale/2018/02/26/15/36/2018_chevrolet_equinox-pic-1575352996014472965-152x114.jpeg

2018 Chevrolet Equinox 2.0T LT FWD Used Cars in Madison, TN 37115

Good Deal
$2,847 BELOW
CarGurus IMV of $29,337

Price: $26,490

Mileage: 4,725

Location: Madison, TN 37115

Certified Pre-Owned: No Transmission: 9-Speed Automatic Color: Gray Metallic Description: Used 2018 Chevrolet Equinox 2.0T LT FWD for sale - $26,490, 4,725 miles with Aluminum Wheels, Driver Confidence Package, Preferred Package, Convenience Package
https://static.cargurus.com/images/forsale/2018/03/09/09/43/2017_chevrolet_suburban-pic-6796273578137502788-152x114.jpeg

2017 Chevrolet Suburban Premier 4WD Used Cars in Madison, TN 37115

Good Deal
$3,801 BELOW
CarGurus IMV of $51,511

Price: $47,710

Mileage: 35,681

Location: Madison, TN 37115

Average time on market: 49 days Certified Pre-Owned: Yes Transmission: 6-Speed Automatic Overdrive Description: Used 2017 Chevrolet Suburban Premier 4WD for sale - $47,710, 35,681 miles with Navigation System, Suspension Package, Sunroof/Moonroof
https://static.cargurus.com/images/forsale/2018/02/26/15/36/2016_gmc_yukon_xl-pic-4079854715587659091-152x114.jpeg

2016 GMC Yukon XL Denali 4WD Used Cars in Madison, TN 37115

Good Deal
$5,542 BELOW
CarGurus IMV of $49,320

Price: $43,778

Mileage: 68,261

Location: Madison, TN 37115

Average time on market: 40 days Certified Pre-Owned: No Transmission: 8-Speed Automatic Color: Onyx Black Description: Used 2016 GMC Yukon XL Denali 4WD for sale - $43,778, 68,261 miles with Navigation System, Suspension Package, Memory Package
https://static.cargurus.com/images/forsale/2018/02/27/17/06/2017_ford_escape-pic-8621956339684143479-152x114.jpeg

2017 Ford Escape SE AWD Used Cars in Madison, TN 37115

Good Deal
$1,834 BELOW
CarGurus IMV of $21,712

Price: $19,878

Mileage: 15,002

Location: Madison, TN 37115

Average time on market: 55 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Oxford White Description: Used 2017 Ford Escape SE AWD for sale - $19,878, 15,002 miles
https://static.cargurus.com/images/forsale/2018/04/11/09/38/2018_chevrolet_silverado_1500-pic-9028332605400905514-152x114.jpeg

2018 Chevrolet Silverado 1500 LT Double Cab Used Cars in Madison, TN 37115

Good Deal
$2,943 BELOW
CarGurus IMV of $32,854

Price: $29,911

Mileage: 16,185

Location: Madison, TN 37115

Average time on market: 63 days Certified Pre-Owned: Yes Transmission: 6-Speed Automatic Overdrive Color: Black Description: Used 2018 Chevrolet Silverado 1500 LT Double Cab for sale - $29,911, 16,185 miles with Bluetooth
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All reviewers have been verified to have contacted this dealer – Learn More
Apr 26, 2018
GuruY7GMB
Responded promptly and immediately
Is this review helpful? Yes | No
Apr 20, 2018
patrick6595
5
Very responsive. They work with you, negotiable, and understanding. Great people to work with and do business with. Would recommend dealership to anyone.
Is this review helpful? Yes | No
Apr 16, 2018
Austinlindsey24
Responded but when I made an offer on truck they never replied again.
Is this review helpful? Yes | No
Apr 2, 2018
billcrane
Great all around experence
Is this review helpful? Yes | No
Mar 29, 2018
My salesman was the worst. He presented me with a number, which was actually higher than the additional discounted sales price. All he did was add another year, after discussing that I only wanted a 5yr note, so my payments were lower. While I take full responsibility because I signed the paperwork, it's sad that you still can't trust car salesman. Then I took it back a few days later to get detailed and I had to drive around back and use their tools/products myself to clean the car. Meanwhile, on this drive to the back of the dealership, my salesman looks at me, laughs, and said, "look at your shoes. You have dirt all over them. When did you buy those 1970 something?". WOW. Just WOW. Then I found a large toy in the third row side cup holders, which tells me they didn't even touch the back seat because they would have seen this very large kid's toy. I'm in complete dismay.
4 of 4 people found this review helpful.
Is this helpful? Yes | No
Mar 25, 2018
Turd1121
Dealer got back to me but,unfortunately vehicle had been sold
Is this review helpful? Yes | No
Mar 6, 2018
Brian Hall was very laid back, informative, helpful, honest, and never overbearing. The entire sales and processing procedures were done in a timely manner.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Feb 28, 2018
Bought the car the were awesome
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Feb 13, 2018
Recently we attempted to purchase a used chevy geo tracker from your used car dept.of Serra Chevrolet. It seems, per our experience in this venture, that your sales dept/service dept were not knowledgeable as to the condition of this used vehicle. After several unsuccessful attempts to negotiate a deal for this used vehicle and after explaining to them the many mechanical issues this vehicle has, we were still willing to purchase at a reduced price, we were finally told that they had inspected the car further and realised that the vehicle did have Many mechinal issues. We were told since it had so many issues they decided to wholesale the car out. We still let them know that we were interested in this geo tracker at a wholesale reduction price, which we offered at the beginning. So far, we have not received a response. Which now makes us wonder how efficient their inspection of used purchased or traded for vehicles are.
Is this review helpful? Yes | No
Feb 7, 2018
Jfwinton
Nice people. Car was not what I wanted.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Jan 14, 2018
Easy and friendly
Is this review helpful? Yes | No
Jan 4, 2018
did not get to see them, but will stop in as I will be that way in febuary for sure terry they were very nice, wish I was able to see more of their inventory thanks car gurus for your help terry
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Dec 31, 2017
GuruD6HVR
Great
0 of 2 people found this review helpful.
Is this helpful? Yes | No
Dec 26, 2017
I contacted them for he above vehicle, even did the online trad in appraisal, had the numbers all worked out and was contacted for a deposit, which I gave them all the information for. Hours went by (I was assured that the car was mine) was then contacted late in the evening and was told that someone else at the dealership had sold the vehicle , but not to worry, they had found another one with double the miles down the road and that the same deal was still on the table (where do I sign!!!!). I feel that they found a way to make a little more money on the car from someone else rather than selling it to me. This was my wife’s Christmas present and I had to scramble to find another one (which I did at a lower price). At the end of the day, I’m not mad at them, I think the communication and service could be improved upon drastically.
4 of 4 people found this review helpful.
Is this helpful? Yes | No
Nov 24, 2017
larry coffey
Stay away from them..Their $1000 non refundable deposit is shady.Then while ur waiting for the buyers order,another party suddenly appears and is working with another salesman to steal your car.and your 1000 isnt good enough and the full down payment of 5k will hold it..all this before u even see the car..and then the car u want plowed into a deer last year and was disabled,and they wanna argue over 800...run away
7 of 8 people found this review helpful.
Is this helpful? Yes | No
Nov 18, 2017
This dealer responded very nice Berry good
0 of 2 people found this review helpful.
Is this helpful? Yes | No
Nov 14, 2017
Kiokurekoneko
Dealer was easy to work with and very professional
Is this review helpful? Yes | No
Oct 25, 2017
Very good
0 of 3 people found this review helpful.
Is this helpful? Yes | No
Oct 22, 2017
Quick response
0 of 1 people found this review helpful.
Is this helpful? Yes | No
Oct 14, 2017
Very respectful and informative. They were some what competitive but they do allot more volume and with the flooding in Florida and Texas appear to be moving the cars out fairly quick. My only complaint is that unless your walking through the door, you don't have much time to decide on the car cause they are.selling it right away which makes internet shopping with them less attractive.
2 of 2 people found this review helpful.
Is this helpful? Yes | No
Sep 18, 2017
DeLycia
My experience was an unpleasant one. Due to the salesman Chris running my credit score downward even more without even giving me a test drive and total amount for the vehicle and tag transference which is what I came for. Plus, I didn't get to operate the vehicle at all. He was so uncourteous and was money hungry. Sales isn't his field at all. I didn't bring a down payment because I was waiting to present a substantial amount which was noted and all I wanted was to get the total amount for everything. I was told," no luck" because I had unestablished credit and that for $15K I'd need $4-$5k to drive off the lot. I know that it's 10% which should've been $1500 down to the most. They lost my business and I hope people pay attention. I won't be doing business there EVER!!!
11 of 11 people found this review helpful.
Is this helpful? Yes | No
Sep 7, 2017
Great people to work with.
0 of 2 people found this review helpful.
Is this helpful? Yes | No
Sep 5, 2017
They reached out but I ended up going with another vehicle.
0 of 1 people found this review helpful.
Is this helpful? Yes | No
Aug 20, 2017
very helpful, the car sold before I could get there.
1 of 2 people found this review helpful.
Is this helpful? Yes | No
Aug 1, 2017
I asked them about a particular vehicle on 7/25. I wasn't contacted until 7/31. I answered their questions and have not heard back from them since.
9 of 9 people found this review helpful.
Is this helpful? Yes | No
Jul 13, 2017
Excellent
0 of 2 people found this review helpful.
Is this helpful? Yes | No
Jun 24, 2017
I got a great deal on a great vehicle! The staff was very helpful and took wonderful care of me. I live my new Murano!
0 of 2 people found this review helpful.
Is this helpful? Yes | No
Jun 11, 2017
I'm very satisfied with the guy I worked with..name is Tyler.
0 of 1 people found this review helpful.
Is this helpful? Yes | No
Jun 6, 2017
Great customer service! Micah is very helpful, I have not made it to the dealership just yet, but I'm looking forward to their hospitality.
0 of 2 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Thanks, Darren. We looked forward to seeing you!
Jun 1, 2017
Emails were very nice.I haven't got back with them about the car I asked about,due to my illness.They contacted me around 4 or 5 times and again the emails was very nice.I gave them 5 stars,since it would be unfare to rate them lower,since I was the one that didn't follow through so far.They emailed more information on the car and the person seems very nice.
0 of 2 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Hey, thank you Perry! Let us know if there is anything we can do for you!
May 30, 2017
Good
0 of 2 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Thanks, Jeremy!
Apr 23, 2017
Great experience! Found the truck I wanted, They got it ready for me, test drove it and I was out of there in one hour.
1 of 2 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Thanks for the review, Travis! Glad we could help :)
Apr 17, 2017
n2aswan
Went and looked at the car and all was great from service to communications. Just didnt buy
1 of 3 people found this review helpful.
Is this helpful? Yes | No
Mar 30, 2017
I did credit application and got approved via telephone and online. I got an interest rate and the amount of monthly payment. I was then asked when could I come pick it up. It was agreed the following day since I lived 3 hours way. After this was agreed upon the salesman called me and asked could I go ahead and make the $500 down payment. I had a coworker give him my bankcard information because I had a client. Thirty minutes later he called and said the car was sold. He then went on to offer me a more expensive Maxima and Chrysler 300. REALLY AND I THOUGHT I'D PURCHASED A Q50 S INFINITI. I went to my local Infiniti dealer and purchased a brand new one on March 29!! I WOULDN'T RECOMMEND THIS DEALERSHIP TO MY ENEMY!!! I wish I could give negative 5 stars!!
13 of 13 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Latoya, please contact us at 615 851 8000 so we can address each of the issues as soon as possible. We want every customer to receive 5 star service.
Mar 24, 2017
Great experience with level of assistance and professionalism
1 of 2 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Thank you for the 5 star review, Karen! :)
Mar 14, 2017
Response was quick
0 of 3 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Thanks for the review Edgar!!
Mar 13, 2017
Very informative and helpful
0 of 3 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
Thanks for the review Deahana. If you could provide additional feedback on how we can earn 5 stars we would appreciate it!
Feb 14, 2017
Didn't provide information I wanted, just keep providing information on what they wanted to sell me
3 of 4 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
We are very sorry, Ben. A third party provider had incorrectly displayed inventory on our CarGurus display pages. Please call us at 615-851-4115 and ask for Chris Glenn. I am the BDC manager here and will do all I can to answer any questions you have.
Sep 19, 2016
Very nice person. Replied to all questions I ask about
2 of 4 people found this review helpful.
Is this helpful? Yes | No
Jul 23, 2016
None of the dealers want to negotiate. A lady talked to me could not answer any of my questions
4 of 7 people found this review helpful.
Is this helpful? Yes | No
Read 1 old review
May 25, 2014
excellent
0 of 1 people found this review helpful.
Is this helpful? Yes | No

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