Scanlon Lexus

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14200 S Tamiami Trl
Fort Myers, FL 33912

Sales: (239) 481-9797

Service: (888) 723-7794

Closed Today (Sun)
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All reviewers have been verified to have contacted this dealer – Learn More
Jul 6, 2018
Excellent service and courtesy. I will recommend anyone to go there.
Response from current dealership:
Thank you Maria for letting us know we did a good job!
Jun 30, 2018
Great
Response from current dealership:
Thank you!
Jun 14, 2018
I’ve had a great buying experience with Scanlon Lexus. I worked with Tony D’Alberto as my rep. He has been very friendly and extremely responsive. Looking forward to delivery of my vehicle.
0 people found this review helpful.
Response from current dealership:
Thank you Steve!  We are working on getting your vehicle shipped out as our top priority!  Thank you for your trust, and business.
Jun 5, 2018
Very responsive and helpful.
Response from current dealership:
Thank you for the five stars: we are thankful you let us know how we are doing with our CarGurus clients.
May 24, 2018
Helpful
Response from current dealership:
Thank you for the review!
May 20, 2018
GuruWNC95
The over experience was good. Looking forward to a good relationship with this dealer.
Response from current dealership:
We are also looking forward to a relationship!  Thank you for the review.
May 13, 2018
Very honest and helpful
Response from current dealership:
Thank you Sherry, we hope you bought the vehicle!
Apr 25, 2018
a real great experience
Response from current dealership:
Thank you Kevin, we try to be the best!
Apr 4, 2018
Joderia
Scanlon promptly contacted me and were professional.
Response from current dealership:
Thank you for the review.  If you can give us any insight on how to get to five stars we will listen: lexuslistens@scanlonauto.com
Apr 4, 2018
Couldn't Have Asked For a Better Experience,Quick E-mail responses,Constant updates,Made the deal I was looking for..Thanks Again Frank W. and Reilly M. A+AA++AAA+++AAAA++++
Response from current dealership:
Thank you John! First AAA++++ we have ever received. Enjoy the new vehicle
Mar 23, 2018
Marcus Veiga helped me get the best deal. He worked with me even on Sunday. I would definitely do business with him and Scanlon Lexus again. Thank you.
1 people found this review helpful.
Response from current dealership:
We appreciate the kind words about your experience with Marcus and Scanlon Lexus!
Mar 17, 2018
GuruYSXVM
Dealt with Karl salesperson at Scanlon - very nice - we made a deal and I bought the car.
Response from current dealership:
We hope all our clients have a similar experience!  Thanks for letting us know Karl was nice.
Mar 8, 2018
Excellent responsiveness and customer service by Brian!
Response from current dealership:
Thank you for telling us Brian is doing a great job!
Mar 6, 2018
Guru9L2MX
Excellent
Response from current dealership:
Thank you for the 5 stars!  I hope we made the deal with you.
Feb 27, 2018
Marcus Veiga was great to work with during my recent purchase of a Lexus L/Certified vehicle. Highly recommend.
1 people found this review helpful.
Response from current dealership:
Thank you for letting us know Marcus was great to work with!
Feb 19, 2018
GuruZQ52T
Great experience
Response from current dealership:
Thank you for the review!
Dec 23, 2017
The experience was satisfactory.
Response from current dealership:
Thank you Swapna.  If there is anything we can do better please let us know: lexuslistens@scanlonauto.com
Dec 5, 2017
Very responsive.
0 people found this review helpful.
Response from current dealership:
We try our best to show a 5 star experience to all our clients!
Dec 4, 2017
Replied quickly, but I live out of state so the vehicle I was interested in sold before I could make a deal. I was notified, and wished good luck rather than asked if they could help me find another similar vehicle. That's why the 3 stars.
Response from current dealership:
Hi Laurie, sorry we couldn't get together on the vehicle you wanted.  Normally we offer a link back to our inventory so you can shop for another vehicle of interest.  If this didn't happen, I will do that.  Please shoot me a note so i can find your file: volkmann@scanlonauto.com
Thank you for the feedback!
Dec 4, 2017
They have contacted but I am in Maine for the holidays. I will be back in Florida the first week of January and would like to have them call me to set up an appointment to see the car, if it is still available
Response from current dealership:
Thank you Paul, we hope to be able to connect once you arrive in 2018!
Dec 3, 2017
GuruZ48GF
I had a hard time communicating with Marcus (Seles person), I asked him to call me in two diferen ocatios to understand better our negotiation sinse he wasn’t making sense when we were exchanging messeges, but he never did. I field some what desapointed a bout him. When I first contacted him on a Sunday he texted me a price in a vehicle so I was excited about the price sinse it looked like it was the perfect price range I was looking for the on Monday I contacted him to arrange a time to come and get it, them he started to act confused about the information he provided me, he said he was going to call me back but he never did, then latter that day I had contact a menager, I believe his name was Chris and said he was going to take care of that matter then finally Marcus contacted, he apologize about it I guess that vehicle never existed. It’s very strange.
Response from current dealership:
We took a look at your contact history, and this might just be some confusion on how CarGurus works.  We have pages of text messages between you and Marcus negotiating.  This might get resolved if you two spoke on the phone instead of via text.  The vehicle is still available for sale 2011 Lexus RX450h Stock #L17R449A
Dec 2, 2017
No doubt about the fact that the Gentleman Wagner did his job as a total professional. Answered all of my questions to the very best of his a ability. I would use that dealer and Wagner again.
1 people found this review helpful.
Response from current dealership:
We agree, Wagner is a fantastic representation of Scanlon Lexus.  We appreciate your feedback, thank you!
Nov 30, 2017
Great salesman!
1 people found this review helpful.
Response from current dealership:
Thanks Al!
Nov 27, 2017
vze32r62
A very good experience, everyone was professional and courteous.
1 people found this review helpful.
Response from current dealership:
Thank you for the feedback!
Nov 3, 2017
msumatt
Great experience
1 people found this review helpful.
Response from current dealership:
Thanks for the review!
Oct 20, 2017
Professional sales agents with upscale service. Dealer is highly rated and can see why after purchasing a vehicle from there location. I noticed that all potential buyers are treated with equal respect no matter the $$$$. Sales agent made my car purchasing experience exciting and friendly as it should be. Your treated with VIP style service all through out the process. No nonsence like other dealers I've dealt with. Will highly recommend!
Response from current dealership:
Wow, what a great recap of how we try to treat all of our clients.  From $5,000 cars to $100,000+ we strive to make everyone here feel like a guest in our home.  Thank you for telling others we made your transaction a great one!
Oct 10, 2017
Very attentive and informative. Willing to help
1 people found this review helpful.
Response from current dealership:
Thank you Emilio, we are always ready and willing to help people find a great car at a fair price.
Sep 23, 2017
Plov003
Great communication, fast and friendly ready to make a deal.
Response from current dealership:
Thank you for letting others know how we operate!
Aug 13, 2017
Vice answered all questions
Response from current dealership:
Thanks Tom!  I hope we earn your business
Jun 30, 2017
Helpful on the phone, will make the trip down.
Response from current dealership:
Thank you Fred!  I am sure we will give you a deal you'll feel good about!
Jun 27, 2017
good to deal
Response from current dealership:
Thank you for the quick note about Scanlon Lexus!
Apr 5, 2017
Michael contacted me back immediately and provided me with the information regarding my vehicle search.
0 people found this review helpful.
Response from current dealership:
Thank you for letting us know Michael did a great job!  
Mar 23, 2017
From 1st contact with Joel after seeing car online that mourning the experience of purchasing the vehicle was excellent. Joel made the entire process very smooth & seamless process.Can't say enough about Joel's attention to detail. Scanlon Lexus prep.of the 08 SOLARA was outstanding. Don Joel's sales manager was very easy to Deal with& I'm speaking having 30 + years as a Sales Mgr.for Toyota Lexus myself. Now Retired. Highly Recommend Scanlon Lexus & our salesman JOEL. THANK YOU ALL
2 people found this review helpful.
Response from current dealership:
WOW! Thank you Jeff for the raving review!  Being a long term car guy makes this a special review to us all here at Scanlon.  Thank you for letting us know how we did!
Mar 21, 2017
The dealer sent an emailed lease offer in quick fashion. It was a no nonsense offer! The sales people were excellent.
1 people found this review helpful.
Response from current dealership:
Bruce, it is our goal everyday to provide service like this!  Thank you for letting others know we can deliver!
Mar 20, 2017
Scanlon Lexus was a pleasure to work with. They treated me fairly and appreciated my business. Marcus in sales and Susann in finance were fantastic.
2 people found this review helpful.
Response from current dealership:
Thank you Becky for letting us know that Marcus and Susann were fantastic!
Mar 16, 2017
Quick response.Nice salesman.Good price. . All in all a decent experience.
1 people found this review helpful.
Response from current dealership:
Thank you Michael!
Feb 27, 2017
They were excellent, expedient , and a pleasure to work with with no surprises.
1 people found this review helpful.
Response from current dealership:
Thank you Will!  Hope you enjoy the vehicle...
Feb 20, 2017
Very professional and ease of negotiation. Eric the sales person was very pleasant to work with. My best experience at a car dealer ever!
2 people found this review helpful.
Response from current dealership:
Thank you for the review of Eric and Scanlon Ric!
Jan 19, 2017
Professional, and courteous.
1 people found this review helpful.
Response from current dealership:
Thank you Kevin!  I hope we gave you a great Guru deal!
Nov 9, 2016
Of all the inquires I made no one was as outstanding all around as Doug Cahn! We really lucked out having him put our great deal together. Others just played the usual game/dance which usually makes this process so miserable. Not so e a true professional!!!
3 people found this review helpful.
Response from current dealership:
We appreciate the fantastic feedback!  Thank you Patti!
Oct 12, 2016
good followup
1 people found this review helpful.
Response from current dealership:
Thank you Donald!
Aug 17, 2016
Solid, reasonable
1 people found this review helpful.
Response from current dealership:
Thank you!  Rocky and unfair is down the road! :-)
Aug 4, 2016
Contacted me right away and are trying to work a deal with me. The sales manager called me and it seems like they really want to sell the car. I'm not sure if it's due the car been on the lot for so long, but my experience with them has been pleasant
2 people found this review helpful.
Response from current dealership:
Thanks for the 4 stars DJ.  We do want to try and find a vehicle for all of our guests!
Jul 25, 2016
Excellent overall!
1 people found this review helpful.
Response from current dealership:
Thanks Bob, we do try to provide a Lexus like experience!
Read 27 old reviews
Jun 22, 2016
Vthomas85
Very professional group of sales and finance associates.
1 people found this review helpful.
Response from current dealership:
Thank you for the great review!
Jun 13, 2016
Representative called me within 15 minutes and has been very helpful.
1 people found this review helpful.
Response from current dealership:
Thank you for letting us know how you were treated!
May 14, 2016
Very professional
1 people found this review helpful.
Response from current dealership:
Thank you KK, we do try hard!
Mar 18, 2016
NO only 1 but 2 salesman try to communique with me,very professional. If I'm very confident with them.
1 people found this review helpful.
Response from current dealership:
Thank you Jorge.  We try to have a Manager follow up after a salesman to make sure we treated our online shopper right on each and every inquiry.
Happy Motoring
Mar 12, 2016
Contacted by the dealer shortly thereafter. Very professional.
1 people found this review helpful.
Response from current dealership:
Thanks Dennis, your input here at Scanlon Lexus of Fort Myers is appreciated!
Feb 14, 2016
Jeffrey was very friendly and helpful. We didn't find a vehicle from Lexus that fit our lifestyle but I would recommend this dealership to a friend.
1 people found this review helpful.
Response from current dealership:
Thank you Matt.  If Jeff didn't mention it, we do have over 200 vehicles to choose from here in the Autogroup!  scanlonauto.com
Feb 9, 2016
Navdav
This dealer responded quickly to my enquiry and provided all the details which I needed to make a decision. I am not finished researching and will make contact again with this dealer for future business. I recommend them to buyers. They did not pressure me in any way. I like that.
1 people found this review helpful.
Response from current dealership:
Thank you for the honest review Navdav.  Pressure is only good in our service department when dealing with tires. :)
Jan 30, 2016
Great
1 people found this review helpful.
Response from current dealership:
Hi William.  We appreciate the feedback.  Thank you!
Jan 5, 2016
Price is not competitive but they seem to have a good dealership.
1 people found this review helpful.
Response from current dealership:
Hi George,
Thank you for the compliment on our facility.  If we didn't mention it before, we have some nice perks here: retirement community used cars that look like new, complimentary oil changes, complimentary car washes, VIP valet service, and Lexus loaner vehicles.  Sometimes things go beyond the price; luxury service is what we offer, at fair prices.
Dec 12, 2015
Great experience
1 people found this review helpful.
Response from current dealership:
This is what we want for everyone! - Thank you Scott!
Oct 22, 2015
Very responsive and followup is great
1 people found this review helpful.
Response from current dealership:
Thank you Eileen!
May 2, 2015
Salesman Doug Cahn was great to work with. The process was painless and quick. No regrets on the purchase, especially with Scanlon's reasonable pricing.
1 people found this review helpful.
Response from current dealership:
Thank you Peter for the review!
Feb 13, 2015
I was treated professionally and had a great sales person. I would recommend this dealership for the purchase of a vehicle.
Response from current dealership:
Gerald, we are glad you spent the time to let us know how we are doing.  Enjoy!
Feb 7, 2015
Very polite but won't deal at all. You either pay the price they are asking or they politely show you the door.
Response from current dealership:
Louise, we employ a market based pricing system.  Sometimes the price we are offering is our best deal.  We never want to send people away, I hope at least we took the time to show you some other options.  We appreciate the feedback!
Jan 26, 2015
Great to work with.
Response from current dealership:
Thank you Nick!
Jan 4, 2015
Recently purchased a 2010 corvette gran sport 4LT
Response from current dealership:
We are so happy we could help get you into the Vette Jack!  Enjoy...
Dec 12, 2014
Very attentive
Nov 12, 2014
Helpful
Sep 13, 2014
Excellent service and care before, durning and after the sale on my 2010 ES 350.
Jul 31, 2014
Responded quickly but their price was four thousand dollars over car gurus market pricing and really didn't want to make a serious effort to negotiate.
Apr 19, 2014
saulepaul
Doug Cahn - Internet Sales Manager made a buying process over Internet from another state smooth and easy. I feel more comfotable buying car from them than my local dealers. Exellent service!!! Very pleased with my new car :)))
Aug 20, 2013
Prompt answer, but bought elsewhere
Apr 28, 2013
Outstanding customer service! Great prices! Great Quality!
Mar 8, 2013
Took this car out on the highway and it had a bad vibration running thoughout the car.
Feb 16, 2013
My third car from them. Easy to work with, and the service is AMAZING!
Jul 7, 2012
Neber responded the second time
Aug 11, 2011
Drove 90 miles each way to see a Mercedes SL that was a dog. Smelled of cigar smoke...specifically asked if the car was smoke free before I made the trip. Salesman was arrogant and offered me almost $10K less than Kelley BB trade in value for my mint 17,000 mi car even though dealer using same resource for pricing their car on the high end of retail. Would never recommend them to anyone.

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