Scanlon Lexus

14200 S Tamiami Trl
Fort Myers, FL 33912

http://www.lexusoffortmyers.com

Sales: (754) 208-1187

Service: (888) 723-7794

Today 9:00am - 5:00pm

(Closed Now)

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Sales Reviews (27)

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Tom

Aug 13, 2017

Vice answered all questions

Is this review helpful? Yes | No

Response from Scanlon Lexus:

Thanks Tom! I hope we earn your business

Fred

Jun 30, 2017

Helpful on the phone, will make the trip down.

Is this review helpful? Yes | No

Response from Scanlon Lexus:

Thank you Fred! I am sure we will give you a deal you'll feel good about!

rafael

Jun 27, 2017

good to deal

Is this review helpful? Yes | No

Response from Scanlon Lexus:

Thank you for the quick note about Scanlon Lexus!

Jeff

Apr 5, 2017

Michael contacted me back immediately and provided me with the information regarding my vehicle search.

Is this review helpful? Yes | No

Response from Scanlon Lexus:

Thank you for letting us know Michael did a great job!

Jeff

Mar 23, 2017

From 1st contact with Joel after seeing car online that mourning the experience of purchasing the vehicle was excellent. Joel made the entire process very smooth & seamless process.Can't say enough about Joel's attention to detail. Scanlon Lexus prep.of the 08 SOLARA was outstanding. Don Joel's sales manager was very easy to Deal with& I'm speaking having 30 + years as a Sales Mgr.for Toyota Lexus myself. Now Retired. Highly Recommend Scanlon Lexus & our salesman JOEL. THANK YOU ALL

1 of 1 people found this review helpful.

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Response from Scanlon Lexus:

WOW! Thank you Jeff for the raving review! Being a long term car guy makes this a special review to us all here at Scanlon. Thank you for letting us know how we did!

Bruce

Mar 21, 2017

The dealer sent an emailed lease offer in quick fashion. It was a no nonsense offer! The sales people were excellent.

1 of 1 people found this review helpful.

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Response from Scanlon Lexus:

Bruce, it is our goal everyday to provide service like this! Thank you for letting others know we can deliver!

Becky

Mar 20, 2017

Scanlon Lexus was a pleasure to work with. They treated me fairly and appreciated my business. Marcus in sales and Susann in finance were fantastic.

1 of 1 people found this review helpful.

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Response from Scanlon Lexus:

Thank you Becky for letting us know that Marcus and Susann were fantastic!

Michael

Mar 16, 2017

Quick response.Nice salesman.Good price. . All in all a decent experience.

1 of 1 people found this review helpful.

Is this helpful? Yes | No

Response from Scanlon Lexus:

Thank you Michael!

Will

Feb 27, 2017

They were excellent, expedient , and a pleasure to work with with no surprises.

1 of 1 people found this review helpful.

Is this helpful? Yes | No

Response from Scanlon Lexus:

Thank you Will! Hope you enjoy the vehicle...

Ric

Feb 20, 2017

Very professional and ease of negotiation. Eric the sales person was very pleasant to work with. My best experience at a car dealer ever!

1 of 1 people found this review helpful.

Is this helpful? Yes | No

Response from Scanlon Lexus:

Thank you for the review of Eric and Scanlon Ric!

Kevin

Jan 19, 2017

Professional, and courteous.

1 of 1 people found this review helpful.

Is this helpful? Yes | No

Response from Scanlon Lexus:

Thank you Kevin! I hope we gave you a great Guru deal!

Patti

Nov 9, 2016

Of all the inquires I made no one was as outstanding all around as Doug Cahn! We really lucked out having him put our great deal together. Others just played the usual game/dance which usually makes this process so miserable. Not so e a true professional!!!

2 of 2 people found this review helpful.

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Response from Scanlon Lexus:

We appreciate the fantastic feedback! Thank you Patti!

Donald

Oct 12, 2016

good followup

1 of 1 people found this review helpful.

Is this helpful? Yes | No

Response from Scanlon Lexus:

Thank you Donald!

Peter

Aug 17, 2016

Solid, reasonable

1 of 1 people found this review helpful.

Is this helpful? Yes | No

Response from Scanlon Lexus:

Thank you! Rocky and unfair is down the road! :-)

Aug 4, 2016

Contacted me right away and are trying to work a deal with me. The sales manager called me and it seems like they really want to sell the car. I'm not sure if it's due the car been on the lot for so long, but my experience with them has been pleasant

2 of 2 people found this review helpful.

Is this helpful? Yes | No

Response from Scanlon Lexus:

Thanks for the 4 stars DJ. We do want to try and find a vehicle for all of our guests!

Bob

Jul 25, 2016

Excellent overall!

1 of 1 people found this review helpful.

Is this helpful? Yes | No

Response from Scanlon Lexus:

Thanks Bob, we do try to provide a Lexus like experience!

Vthomas85

Jun 22, 2016

Very professional group of sales and finance associates.

1 of 1 people found this review helpful.

Is this helpful? Yes | No

Response from Scanlon Lexus:

Thank you for the great review!

Phyllis

Jun 13, 2016

Representative called me within 15 minutes and has been very helpful.

1 of 1 people found this review helpful.

Is this helpful? Yes | No

Response from Scanlon Lexus:

Thank you for letting us know how you were treated!

May 14, 2016

Very professional

1 of 1 people found this review helpful.

Is this helpful? Yes | No

Response from Scanlon Lexus:

Thank you KK, we do try hard!

Jorge

Mar 18, 2016

NO only 1 but 2 salesman try to communique with me,very professional. If I'm very confident with them.

1 of 1 people found this review helpful.

Is this helpful? Yes | No

Response from Scanlon Lexus:

Thank you Jorge. We try to have a Manager follow up after a salesman to make sure we treated our online shopper right on each and every inquiry.
Happy Motoring

Dennis

Mar 12, 2016

Contacted by the dealer shortly thereafter. Very professional.

1 of 1 people found this review helpful.

Is this helpful? Yes | No

Response from Scanlon Lexus:

Thanks Dennis, your input here at Scanlon Lexus of Fort Myers is appreciated!

Matt

Feb 14, 2016

Jeffrey was very friendly and helpful. We didn't find a vehicle from Lexus that fit our lifestyle but I would recommend this dealership to a friend.

1 of 1 people found this review helpful.

Is this helpful? Yes | No

Response from Scanlon Lexus:

Thank you Matt. If Jeff didn't mention it, we do have over 200 vehicles to choose from here in the Autogroup! scanlonauto.com

Navdav

Feb 9, 2016

This dealer responded quickly to my enquiry and provided all the details which I needed to make a decision. I am not finished researching and will make contact again with this dealer for future business. I recommend them to buyers. They did not pressure me in any way. I like that.

1 of 1 people found this review helpful.

Is this helpful? Yes | No

Response from Scanlon Lexus:

Thank you for the honest review Navdav. Pressure is only good in our service department when dealing with tires. :)

William

Jan 30, 2016

Great

1 of 1 people found this review helpful.

Is this helpful? Yes | No

Response from Scanlon Lexus:

Hi William. We appreciate the feedback. Thank you!

George

Jan 5, 2016

Price is not competitive but they seem to have a good dealership.

1 of 1 people found this review helpful.

Is this helpful? Yes | No

Response from Scanlon Lexus:

Hi George,
Thank you for the compliment on our facility. If we didn't mention it before, we have some nice perks here: retirement community used cars that look like new, complimentary oil changes, complimentary car washes, VIP valet service, and Lexus loaner vehicles. Sometimes things go beyond the price; luxury service is what we offer, at fair prices.

scott

Dec 12, 2015

Great experience

1 of 1 people found this review helpful.

Is this helpful? Yes | No

Response from Scanlon Lexus:

This is what we want for everyone! - Thank you Scott!

Eileen

Oct 22, 2015

Very responsive and followup is great

1 of 1 people found this review helpful.

Is this helpful? Yes | No

Response from Scanlon Lexus:

Thank you Eileen!

Read 16 old reviews

Peter

May 2, 2015

Salesman Doug Cahn was great to work with. The process was painless and quick. No regrets on the purchase, especially with Scanlon's reasonable pricing.

1 of 1 people found this review helpful.

Is this helpful? Yes | No

Response from Scanlon Lexus:

Thank you Peter for the review!

gerald

Feb 13, 2015

I was treated professionally and had a great sales person. I would recommend this dealership for the purchase of a vehicle.

Is this review helpful? Yes | No

Response from Scanlon Lexus:

Gerald, we are glad you spent the time to let us know how we are doing. Enjoy!

Louise

Feb 7, 2015

Very polite but won't deal at all. You either pay the price they are asking or they politely show you the door.

Is this review helpful? Yes | No

Response from Scanlon Lexus:

Louise, we employ a market based pricing system. Sometimes the price we are offering is our best deal. We never want to send people away, I hope at least we took the time to show you some other options. We appreciate the feedback!

nick

Jan 26, 2015

Great to work with.

Is this review helpful? Yes | No

Response from Scanlon Lexus:

Thank you Nick!

Jack

Jan 4, 2015

Recently purchased a 2010 corvette gran sport 4LT

Is this review helpful? Yes | No

Response from Scanlon Lexus:

We are so happy we could help get you into the Vette Jack! Enjoy...

Dec 12, 2014

Very attentive

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Renee

Nov 12, 2014

Helpful

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chris

Sep 13, 2014

Excellent service and care before, durning and after the sale on my 2010 ES 350.

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Susan

Jul 31, 2014

Responded quickly but their price was four thousand dollars over car gurus market pricing and really didn't want to make a serious effort to negotiate.

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saulepaul

Apr 19, 2014

Doug Cahn - Internet Sales Manager made a buying process over Internet from another state smooth and easy. I feel more comfotable buying car from them than my local dealers. Exellent service!!! Very pleased with my new car :)))

Is this review helpful? Yes | No

Reinhard

Aug 20, 2013

Prompt answer, but bought elsewhere

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Doug

Apr 28, 2013

Outstanding customer service! Great prices! Great Quality!

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allan

Mar 8, 2013

Took this car out on the highway and it had a bad vibration running thoughout the car.

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Sean

Feb 16, 2013

My third car from them. Easy to work with, and the service is AMAZING!

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Lawrence

Jul 7, 2012

Neber responded the second time

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BrianJ

Aug 11, 2011

Drove 90 miles each way to see a Mercedes SL that was a dog. Smelled of cigar smoke...specifically asked if the car was smoke free before I made the trip. Salesman was arrogant and offered me almost $10K less than Kelley BB trade in value for my mint 17,000 mi car even though dealer using same resource for pricing their car on the high end of retail. Would never recommend them to anyone.

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