San Antonio Dodge Chrysler Jeep Ram

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11910 N Ih 35
San Antonio, TX 78233

Sales: (210) 967-2023

Service: (877) 473-2321

Today 9:00am - 9:00pm
(Open Now)
Show business hours
All reviewers have been verified to have contacted this dealer – Learn More
Sep 26, 2017
0311wife
The quick response I received was fast however on this site the vehicle was originally priced at $26k. I emailed my interest and the internet rep responded but the price was listed at $28k I advised her of the initial price and she told me they’d honor that price. I went last week during lunch to test drive and everything was ok. Saturday I went back with my husband and he liked it as well. Things turned for the worse when numbers came up. They kept throwing out $28k and I advised them (giving them the name and showing the email) of the price I was given. They wouldn’t honor the price. That is not how business should be done! Surely a reputable business should’ve honored the price I was given. Needless to say it was a waste of both money and time.
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Aug 4, 2017
Great customer service and made my buying experience very easy and pleasant!!
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Aug 3, 2017
I was contacted two times and the salesperson seemed eager to help. The vehicle seemed overpriced with the mileage it had on it and because of it I was unable to get a used car/truck warranty so the deal fell through.
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Jul 12, 2017
WRX_3743
Great at keeping you posted on item you're looking at.
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Jul 12, 2017
Salesperson does a great job. Once it gets to the finance people and the trade appraiser you're pretty much done. There is no option to speak with them about anything. The salesperson might keep in touch with you. Ended up canceling the deal over voicemail and never received a phone call back.
1 of 1 people found this review helpful.
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Jul 11, 2017
Lu2u
Very helpful and attentive. I have bought a new vehicle from this dealer before, but was in the market for a used car at this time. Unfortunately, they did not have what fit our needs at this time, but we will be back for our next possible purchase.
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Jul 2, 2017
I was contacted by Valentine and did help me he was very curdias anser all questions
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Jun 22, 2017
The experience here started well, but ended very poorly. They kept in contact with me making sure that I was still interested. They worked with me on the price. We agreed on specifics. When it came down to it, they said that all I needed to do was sign the paperwork. They were going to hold it for me until I was able to come in during the week. I received a text the next day saying that my car may be gone. I verified, and it was gone. I guess their word didn't matter when they needed to make that sell.
2 of 2 people found this review helpful.
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Jun 9, 2017
So far so good. Salesperson sent me vehicle info.
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Apr 30, 2017
Very helpful, quick response to my email
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Apr 5, 2017
While the people working there were nice, they also called me to see when I could come up to check out a vehicle without knowing it was sold. We spoke in the morning, I arrived an hour later and it turned out the truck I wanted was sold the previous night. Nice people, but a waste of my time.
1 of 1 people found this review helpful.
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Mar 10, 2017
Lied to me about the car being ready. Salesman told me to come in the next day and wasn't even there. Never called back about seeing the car
2 of 2 people found this review helpful.
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Feb 28, 2017
I drove 7hrs to look at the car i was interested in. My sales man never helped me when i arrived but his backup Mathew was very helpful. I was extremely disappointed to find significant dents and dings along with warped door and hood. This was not in this discription and felt if it was QCertified this SHOULD have been fixed or disclosed. Even after employees inspected vehicle they down played the whole situation. If i would have known the condition of the body i would have never wasted a total of 7hrs driving from especially with my toddler.
3 of 3 people found this review helpful.
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Jan 29, 2017
Ami_802
Marco was friendly and helpful, good experience.
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Jan 21, 2017
William is helping me
1 of 1 people found this review helpful.
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Nov 8, 2016
WhiteF150
They contacted me in a timely manner and the sales rep and I emailed back and forth several times before I physically went in to the dealership. They were fair on my trade and fairly aggressive on the price of their vehicle...not as aggressive as I would like, but can't complain too much. The bad part of my experience was buying the certified vehicle with a bad water pump. I didn't know the pump was bad until I had my mechanics inspect the vehicle and report there was an issue. The good part about the experience was that the dealership acknowledged and remedied the situation as professionally and quickly as possible. So overall experience was pretty good!
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Oct 21, 2016
Dealer gave a price online, when I discussed a better price based on Car Guru data they asked me to come in and they would get me the better price. NEVER tried to get a better price, only tried to get me into that vehicle. Very unresponsive and unprofessional and would not EVER go to this dealership again.
2 of 2 people found this review helpful.
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Oct 14, 2016
Vehicle wasn't available when I called them though it was already listed. Pretty rude vibe when I called. Second bad experience here. I'd drive across town to stay awY from them.
1 of 1 people found this review helpful.
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Oct 10, 2016
People seemed friendly and attentive, but the car I was interested in had been sold the night before, so I did not spend much time there.
1 of 1 people found this review helpful.
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Sep 9, 2016
walked in on a scheduled visit & they had no idea the Jeep I wanted to look at & if they had it on the lot (or that it was advertised), in the 3 hours i made the contact, yes they responded but had to deal with the rest of the stuff above.
1 of 2 people found this review helpful.
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Sep 6, 2016
We purchased the vehicle and it was really fast. We were out of there in about an hour and a half. Downside was picture showed the vehicle was a 4x4 and it wasn't. The previous owner put a 4x4 decal on it and I think the dealership should have removed it if they knew it wasn't 4x4. We got them to go down in price and inclilude tax title and license in it too. We are very satisfied with our new purchase.
2 of 2 people found this review helpful.
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Aug 8, 2016
They were OK they emailed with new inventory that comes in and available autos I'm interested in
0 of 1 people found this review helpful.
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Apr 5, 2016
Quick response. Did not meet my price request.
0 of 1 people found this review helpful.
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Mar 29, 2016
They contacted me pretty quickly and responded to my questions
0 of 1 people found this review helpful.
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Mar 24, 2016
They treat me real nice I actually brought the car
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Mar 11, 2016
Would not offer proper trade in value or negotiate at all. Not very good service.
0 of 1 people found this review helpful.
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Mar 7, 2016
Very attentive and not overbearing
0 of 1 people found this review helpful.
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Feb 6, 2016
Great salesman - not pushy, easy to work with. Didn't end up buying this vehicle but great experience at this dealership!!
0 of 1 people found this review helpful.
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Jan 26, 2016
I got a different truck . It was a good relaxed feeling at this dealership . I will return.
0 of 1 people found this review helpful.
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Jan 16, 2016
I did not like the features or ride of the cadillac and decided not to purchase one. The personnel from Chrysler tried to find some other autos that I might consider, but could not find any with my requirements. And I just decided to keep what I have for now. The people I talked with were very polite and helpful.
0 of 1 people found this review helpful.
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Jan 9, 2016
Very eager for a test drive but very ambivalent answers about specific recommended maintenance.
1 of 1 people found this review helpful.
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Dec 30, 2015
Their minds are set, never in favor to offer their customers a fair deal. I am lucky not in need of another auto. If I were it would not be at this dealership.
1 of 1 people found this review helpful.
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Nov 4, 2015
Chase was very helpful
0 of 1 people found this review helpful.
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Response from San Antonio Dodge Chrysler Jeep Ram:

Hi James, My name is Jigs Patel and I am one off the manger at San Antonio Dodge.  I am glad you are happy with service provided by Chase.  If you need anything please fell free to call me or email me if you can not get hold off Chase.  Please do recommends us to friends and family.
Thank you,
Jigs Patel
Read 21 old reviews
Sep 16, 2015
they don't give you the info you ask for
2 of 2 people found this review helpful.
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Aug 4, 2015
Good follow up and stayed in contact even though I did not purchase from them
0 of 1 people found this review helpful.
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Jul 26, 2015
Good fast response and follow up communication
0 of 1 people found this review helpful.
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Jul 8, 2015
Dealer couldn't even answer a simple question. You were to click on a 'get a price' emailed to you, type icon. They just reply with more question(s). This after telling them I wanted to purchase it.
1 of 1 people found this review helpful.
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May 17, 2015
Truck was not put through make ready until after I wrote the check. The sales manager on duty tried to tell me the other manager who accepted my offer was not there and my offer was not enough. They needed more money. Ultimately they sold me the truck for my offer which they originally accepted. No harm no foul. I spent 2.5 hours for what should have been 30 to 45 minutes. They were not ready after several phone calls with the sales person confirming the appointment. I would try hard not to go back to deal with them
1 of 1 people found this review helpful.
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Mar 7, 2015
Good
0 of 1 people found this review helpful.
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Nov 11, 2014
My purchase was overall a good one. I questioned their "Quality Certified" service though as I noticed my vehicle had tire valve stem caps missing, tire pressures were incorrect, and the oil change wasn't made according to what I saw in my owners manual. Makes me wonder if they couldn't get these items done right, how do I know the other items on their QC checklist were performed correctly? Still, overall my sales rep(s) did all they could to correct these issues and I thank them a lot!! for their actions. I like this vehicle and am glad I got it.
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Oct 30, 2014
If you want a great experience buying a car and the right team to get you driving something nice! These are the guys and girls to go see. Had a wonderful experience and the warranty is unrivaled! S.A. DCJ! bought my 08 Eddie Bauer V8 4x4 with only 64k miles 1 owner and complete service records with car fax
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Sep 25, 2014
Excellent want to make you happy.
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May 28, 2014
Quick and easy deal! Great pricing! !!
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Jan 10, 2014
Very helpful, however, unit not exactly equiped as desired.
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Nov 23, 2013
They are nothing special. The salesman didn't even follow up with me after I left. I was hoping he would stay in touch as promised to help find me the vehicle I was looking for.
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Oct 8, 2013
Great deal..
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Oct 2, 2013
They did respond to my inquirers
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Aug 19, 2013
I went to San Antonio Dodge Chrysler Jeep Dealership to look at a used vechicle which I had seen in the CarGurus, and came home with a "2013" Dodge Avenger" which came right out of the Show-Room. This is the second vechicle that I buy from this dealership.
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Jul 19, 2013
Overall I think I recieved a fair deal, however the vehicle required some parts changed which delayed possesion. When the vehicle was delivered to me the interior was dirty but the car had been washed. Who sells a car and delivers it dirty? Then I had to request documentation that supported warranty left on the vehicle. Nothing was done to appease the situation. It was a used car and the papers were signed, so they got what they wanted a sale.
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Jul 10, 2013
great job, responded at once,
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Jun 28, 2013
The price was good. Service okay. The salesman didn't respond to a call I made to him the next day. My daughter had to email his his boss a week later because he still hasn't responded.
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Apr 7, 2013
Dealer response and follow I was awesome. Pleased with their customer service.
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Sep 17, 2012
Excellent customer service. Really worked with me to get the vehicle I wanted.
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Feb 1, 2012
Quincy and all the employees were helpful and gave great customer service thanks everyone
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