Russ Darrow Mazda

3520 S 108th St
Greenfield, WI 53228

Sales: (414) 501-7924

Service: (888) 698-9960

Today 9:00 AM - 9:00 PM
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All reviewers have been verified to have contacted this dealer – Learn More
Jan 3, 2018
Guru5DQWG
Car died on the test drive and the sales people were unwilling to negotiate. I will never go back and I will be sure to let everyone I meet in the market to avoid this dealership at all costs
Is this review helpful? Yes | No
Dec 2, 2017
They contacted me but failed to answer my questions in regard to sending me more pictures of the interior
2 of 2 people found this review helpful.
Is this helpful? Yes | No
Nov 28, 2017
Great
Is this review helpful? Yes | No
Sep 5, 2017
everett proeber
Very knowledgeable.an great in communication skills
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Sep 3, 2017
Interaction was ok. Good customer service
Is this review helpful? Yes | No
Aug 16, 2017
Oletta WIsemon
They Promptly Respond Back!, I Was Pleased, Satisfied With The Answers That I Got To All My Questions!.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
May 29, 2017
I really wanted the car but ended up not getting it because the dealer lied to me he told me it was $1600 and it was listed for $999! When I got the $1600 and went to purchase it the day of my appointment they told me some one else was purchasing this vehicle for $999! So unprofessional
9 of 9 people found this review helpful.
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May 23, 2017
overly pushy and unhelpful, went somewhere else to buy my car
4 of 4 people found this review helpful.
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May 15, 2017
This dealership spoke to me 3 times on the phone , had me drive all the way to Milwaukee to tell me the car has a cracked Frame. I don't trust them .
9 of 9 people found this review helpful.
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Apr 1, 2017
Never buy from Russ Darrow They sold us a $20,000 vehicle and after less than a month and 1000 miles it has massive problems and they will do nothing. Terrible experience.
13 of 13 people found this review helpful.
Is this helpful? Yes | No
Mar 31, 2017
Sales rep wasn't even familiar with truck I was looking for had to give a full description and finally a stock number had no idea the truck was even on the lot Couldn't give me a lot of info said someone else would call never happened bought another truck same day from another dealership
5 of 6 people found this review helpful.
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Mar 28, 2017
mcrecorder
Dealer and Salesperson were very responsive pleasant to deal with.
0 of 2 people found this review helpful.
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Mar 21, 2017
Fairlane_1689
Dont even bother i tryed to buy a car and they wouldn't sell it to me for no reason and the lady was rude when i called
4 of 4 people found this review helpful.
Is this helpful? Yes | No
Mar 20, 2017
Raquels82
Overall my experience was pleasurable. They did not get 5 stars because they did not advise me on some flaws on the vehicle prior to me driving from Chicago. to purchase the car. We were able to reach a happy medium abd ai ultimately eneded up purchasing the vehicle.
2 of 2 people found this review helpful.
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Mar 1, 2017
Prompt response
1 of 2 people found this review helpful.
Is this helpful? Yes | No
Sep 6, 2016
Mike751817
Wouldn't return my phone calls, and was kind of rude when I did talk to them. (Like I was bothering them). I would not recommend this dealership to anyone.
11 of 11 people found this review helpful.
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Jul 6, 2016
Very responsive
0 of 2 people found this review helpful.
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Jun 7, 2016
They raised the price in the week between me contacting them and buying the car. The car salesman was pushy and difficult. He made things unnecessarily long by refusing to answer simple questions. The car was also not well detailed. It was dirty throughout much of the interior.
8 of 8 people found this review helpful.
Is this helpful? Yes | No

Response from Russ Darrow Mazda:

Theodore,
We are sorry to hear about your experience please contact josh@russdarrow.com so we can better help you resolve any problems you may have had - Russ Darrow Automotive Group
Read 14 old reviews
Jan 12, 2016
They were prompt responding to my inquiry and were well informed but not pushy
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Sep 22, 2015
The dealer did respond and service was excellent. Five Stars!!! Dale Thorsen was very professional and easy to work with. Great car shopping experience!
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Aug 29, 2015
Communication mishap. Had an appointment and was told the vehicle was ready to see and when I showed for my appointment the car wad still being detailed.
3 of 3 people found this review helpful.
Is this helpful? Yes | No
Aug 7, 2015
I sent an email to them inquiring about a car, and they traded the car to another dealer before I had a chance to talk with them about it.
2 of 4 people found this review helpful.
Is this helpful? Yes | No
May 29, 2015
Matt (Sales) and Maria (Finance) were knowledgeable and professional. They made the process painless! Completely satisfied with the deal and I absolutely love my new Jeep Liberty!
1 of 1 people found this review helpful.
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Dec 27, 2014
good response
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Dec 12, 2014
Good
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May 23, 2014
ok
Is this review helpful? Yes | No
Apr 6, 2014
Very professional and courteous. No pressure, no games.
Is this review helpful? Yes | No
Apr 6, 2014
didn't have the s60 I wanted; i ended up buying a s 80 from my local dealer
Is this review helpful? Yes | No
Apr 5, 2014
TERRIBLE!! Pushy no it all salesman. They try very hard to put you in a vehicle whether you want that type or not
2 of 2 people found this review helpful.
Is this helpful? Yes | No
Feb 9, 2014
Great customer service!
Is this review helpful? Yes | No
Sep 30, 2013
Went to this dealer to test-drive a used SUV and was disappointed to find the vehicle was FILTHY inside with a terrible odor that I was later told was from the previous owner's dog, like that's okay! Also, it had a huge crack across the top of the windshield. I wonder what else wasn't properly inspected before they tried to sell this car! The salesman told me more than once, "well, it's a budget car." Neither I nor my boyfriend will ever go to Russ Darrow Mazda again.
2 of 2 people found this review helpful.
Is this helpful? Yes | No
Oct 31, 2012
Bought a used Kia Sedona from these folks. Overall very organized, the price was excellent. Would recommend.
Is this review helpful? Yes | No

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