Royston of Rogersville

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GM Certified Used Vehicles

5655 Highway 11w, Rogersville, TN 37857
Map & Directions

Sales: (423) 272-7671

Service: (877) 523-6182

Closed Today (Sun)
show business hours
Aug 26, 2016
My experience was brief and i got a great suv From Royston's. The people where friendly and Over all it was a plesent experience.
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May 23, 2016
Called them and told them coming over to buy vehicle. They said they would detail it and have it ready. Told them I would be there around 2:30 pm got there around 2:15pm. Saleswoman I had been talking to met me in showroom and said im sorry we sold that vehicle, knowing I was driving an hour and a half one way. Then said they had nothing close to what I was looking at in the price range and were unwilling to do anything else. I would never recommend this dealership to anyone.
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Apr 30, 2016
Great
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Apr 20, 2016
This price is incorrect and besides they didnt have the jeep
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Mar 11, 2016
Made an appointment with sales person to see the car the next day. Drove 45 minutes to dealership and they informed us that they had sold the car. No one contacted me to let me know that the car had been sold, even though I had sent them a text earlier that day to let them know I was on my way. Very disappointed in the lack of consideration.
1 of 1 people found this review helpful.
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Mar 7, 2016
Did not actually make it out to the dealership. They were responsive to my request about the vehicle, and were willing to meet after hours in order for us to test drive the vehicle.
1 of 1 people found this review helpful.
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Mar 3, 2016
I had the best car-buying experience in my life at this dealership! They were very friendly and courteous. I told them what I wanted and what I was willing to pay, and they gave me an instant answer. They even called the next day to check on us since we had traveled 277 miles to look at our new car. Now, that's service!
1 of 1 people found this review helpful.
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Oct 13, 2015
I did not end up purchasing there but they were a very good dealership. I was looking at a used Element, one of the employees took a bunch of pictures and texted them to me from her personal cell and they followed up and made calls (but not too many) I was impressed with their operation.
1 of 1 people found this review helpful.
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Sep 30, 2015
Had a blown motor are blown head gasket to me its all the same and still wouldn't come off the price.And a 500.00 doc fee. Saleman was a good guy he told me about the car or what he new he was okay.
1 of 1 people found this review helpful.
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Jul 9, 2015
Dealer tried to tell me what I wanted. Did not listen to what I had to say.
1 of 1 people found this review helpful.
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Old Dealer Reviews

Feb 10, 2015
They responded back but didn't have car to buy that I liked.
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Jul 6, 2014
Great place.
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Apr 3, 2013
Responded quickly but did not have details on the car. Was going to get more info but I felt they were unprepared when they called and did not have basic info regarding the Miata. Decided to look elsewhere.
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Feb 25, 2013
Very good experience
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Oct 6, 2012
Very active in contacting me about me needs
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Aug 8, 2012
Great service
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May 1, 2011
Would have been nice if they actually contacted me back..
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