Ron Tonkin Chrysler Jeep Dodge Ram Fiat

16800 Southeast McLoughlin Boulevard
Milwaukie, OR 97267

Sales: (503) 966-5853

Service: (888) 423-8619

Today 10:00 AM - 8:00 PM
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All reviewers have been verified to have contacted this dealer – Learn More
Oct 23, 2017
Brucerehak
Terrible customer service trying to sell a jeep whenever the transfer case keeps popping out of gear they should fix it before trying to sell it
2 of 2 people found this review helpful.
Is this helpful? Yes | No

Response from Ron Tonkin Chrysler Jeep Dodge Ram Fiat:

I'm sorry to hear that. If you email me at care@tonkin.com, I'd love to look into your situation and try to help whatever the issue is here! Warmly, Jen.
Oct 16, 2017
Doml123
did the deal from 1000 miles away. Straight forward no surprises. It took 3 emails,fedex of paper work to sign and that is it.I flew there ,got my keys and went
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Ron Tonkin Chrysler Jeep Dodge Ram Fiat:

Phenomenal to hear! Exactly how it should be. Enjoy your new car!
Sep 18, 2017
Dealer contacted me on 2 occasions to talk about a certain vehicle. When I arrived to look at vehicle, it had been sold for days. Car salesman had no idea it was gone. I drove 2 hours for nothing.
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Ron Tonkin Chrysler Jeep Dodge Ram Fiat:

Hi Kathy- I'm so sorry to hear that happened. We would never intentionally do that and not what we would ever want. If there's anything I can do at this point to help our your situation, please email me at care@tonkin.com. -Jen
Apr 5, 2017
Very quick in responding, and had all my answers
Is this review helpful? Yes | No

Response from Ron Tonkin Chrysler Jeep Dodge Ram Fiat:

Thank you so much, Kenneth, for sharing your experience with us!
Mar 31, 2017
This was the worst dealership I have ever been to. First off I came in with a specific jeep I wanted to look at ($10500) and was informed it was not available to look at as it had just cam00e in and was getting inspected. No big deal. He had said we have another he could sell me for the same price so I test drove it. During the test drive the salesman was very inappropriate. He was making fun of deaf people and transgender also bringing up politics. My girlfriend and I were both very uncomfortable. After the test drive we decided it was a good vehicle and wanted to talk price. He came to us at $13500 stating it had already been reduced. I had printed a kbb value and done my research on what it was worth. Confused on how the asking price jumped from 10500 to 13500 I confronted him about his original statement and he didnt have an excuse nor man up to the mistake. We left shortly after he had brought his boss in and had to explain what had happened.
15 of 16 people found this review helpful.
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Mar 10, 2017
They called and supplied the information that I requested.
1 of 3 people found this review helpful.
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Feb 17, 2017
sold the car we were interested in. gave us to another salesperson to work with and never followed up with us after our visit to dealership.
7 of 7 people found this review helpful.
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Feb 9, 2017
the dealer was vary polite and made me feel relaxed and not pressured at all. I would recommend Ron Tonkins to my friend and neighbors.
0 of 2 people found this review helpful.
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Dec 23, 2016
Called several times and was very helpful
1 of 3 people found this review helpful.
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Aug 29, 2016
Had a great experience. Was in an out in under 3hrs. Chuck Baggs was very friendly and super easy to work with.
1 of 3 people found this review helpful.
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Aug 9, 2016
I had emailed that I would be traveling from home (4 hr trip) and asked to be notified if the vehicle was no longer available. I checked 3 days prior to leaving and the day before I left. No response. When I arrived at the Dealership, the car had been sold the day before. We arrived there around 5 pm, I drove a couple of cars (since the one I wanted to drive had been sold) and I was very interested in one. I had been approved at my local bank for my loan, The salesman, very young and personable, went back to talk to his manager (twice), was really wanting me to use one of their lenders. By this time it was after 8pm, I told him, again, that I wanted to use my bank, he said he check with his manager (this would be the 3rd time) I told him no and walked out. I have told everyone I know to forget Ron Tonkin and have heard that others have had difficulties with them also.
13 of 13 people found this review helpful.
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Jun 2, 2016
We got a great deal but the after the sale customer service is bad. They could only find one key to our new 2016 van and said they would order us a new one. Two weeks later no key and the dealership acts like we do not exist. Repeated emails and phone calls have not been returned and when we do get a hold of someone at the dealership, no one wants to take responsibility for not ordering us a new key.
11 of 11 people found this review helpful.
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May 9, 2016
Very professional. Did not buy vehicle.
1 of 4 people found this review helpful.
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Apr 9, 2016
Answered all my questions and was able to get me into a new vehicle
0 of 2 people found this review helpful.
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Mar 20, 2016
sold before I had a chance to see it
4 of 9 people found this review helpful.
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Mar 18, 2016
I flew up to Portland, Zander, the internet sales rep for Tonkin Dodge, picked me up at the airport, took me to see and test drive the Sport Trac. I liked the truck very much, it was as represented, so I purchased it ! I was very impressed with Zander and the dealership. Would recommend them to anyone looking to by a car or truck..
2 of 3 people found this review helpful.
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Feb 27, 2016
Great
0 of 1 people found this review helpful.
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Read 13 old reviews
Oct 31, 2015
Excellent staff and very professional. I bought!!
0 of 1 people found this review helpful.
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Oct 21, 2015
A great place to buy! Ask for Katy! We are very happy with our purchase.
1 of 2 people found this review helpful.
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Jul 10, 2015
contacted me with requested information promptly and was pleasant to deal with. Nice that they were able to supply information without being overly pushy.
0 of 1 people found this review helpful.
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Jun 26, 2015
A bit slow in responding but did answer my emails. Truck did not have specifications we were interested in.
0 of 1 people found this review helpful.
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Apr 17, 2015
No games..smooth dealing all the way thru. .we bought the jeep patriot..very pleased
0 of 1 people found this review helpful.
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Apr 3, 2015
Excellent
0 of 1 people found this review helpful.
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Mar 17, 2015
Great truck great sales process.
0 of 1 people found this review helpful.
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Jan 5, 2015
Dealer responded via email. I decided to move in a different direction regarding type of vehicle I wanted.
0 of 2 people found this review helpful.
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Oct 30, 2014
No pressure. They keep in contact really well.
0 of 1 people found this review helpful.
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Sep 15, 2014
nice people,fast service. 10!
0 of 1 people found this review helpful.
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Aug 5, 2014
Vehicle was already sold, it took them a week to tell me that. Apparently they have enough business and they didn't need mine!
2 of 2 people found this review helpful.
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Jun 8, 2014
Ad said mileage13,977; agent wasn't sure, but thought it was 40,000.
3 of 3 people found this review helpful.
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May 21, 2014
Idiots that don't even know what cars they have in stock. Talked to a sales man for 2 days about a car they put online, drove down there to see it and they told me that car wasn't theirs. They finally "found it" and went across the street to get it from their neighbor dealership. Apparently they had "just sold the car" right before I got there. ridiculous...
3 of 3 people found this review helpful.
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