Roberts Auto Sales

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4813 McHenry Ave
Modesto, CA 95356

Sales: (209) 593-3200

Today 9:00am - 6:00pm
(Open Now)
Show business hours
All reviewers have been verified to have contacted this dealer – Learn More
Jul 7, 2017
Really liked the experience there at Roberts Auto Sales. From the beginning when I spoke to them over the phone. They were very helpful. I told them which vehicle I was interested in and they even held it for me the next day since I was qualified over the phone from one of there loan officer's. Did an application online and was qualified right away. And I like the fact that there is no salesmen to hassle you there. You just go look around to see all the selection of vehicle's they have and then they let you test drive which ever you want. Really liked the experience there. And was very satisfied with the vehicle I purchased there. Would definitely recommend! Thanks again Roberts Auto Sales!
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Jun 24, 2017
PSILVA67
Fast n easy....and they delivered car!!!
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Apr 23, 2017
GuruC4YN
Good but car sold great cars
1 of 3 people found this review helpful.
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Apr 13, 2017
Talked to a salesman who sent me pictures and ansured my questions, then I got sick.
1 of 5 people found this review helpful.
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Apr 8, 2017
Only emails so far, but prompt in responding and willing to accommodate.
2 of 2 people found this review helpful.
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Mar 27, 2017
SLMCLM
Contacted me very timely
2 of 4 people found this review helpful.
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Mar 2, 2017
it was very good. They were honest and very helpful with the car. They communicated and answered all my answers.
2 of 3 people found this review helpful.
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Feb 27, 2017
the dealer has kept me informed of the 2015 scions. thank you
1 of 3 people found this review helpful.
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Feb 14, 2017
Jazzo_1999
I emailed this dealer 3 times and left messages and no response for 2 weeks. Finally got a hold of the dealer and the sales rep sounded like I was wasting her time. She was cutting me off mid sentence when I asked about price. Wanted to know if there were any other cars in the lot that matched my search and all she said was, "look at the website." I mentioned that I had friends that spoke highly of the dealership but I couldn't see why and it was basically an "ohh well" type of attitude. Too bad they seemed to have a good selection of cars
20 of 20 people found this review helpful.
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Feb 13, 2017
I got a response to call or email them if I have questions about the car... my issue with that is.... I already added three questions I have in the comments area about what the price is out the door if I paid all cash, what I need for a loan if I decided to go that way and if they had a closer location. I listed the three questions out and all I was responded with was a simple contact them if I wanna see the car or have any questions. ..
6 of 8 people found this review helpful.
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Jan 2, 2017
The dealership responded quickly never made it down to see the vehicle, nor did have a time scheduled
0 of 6 people found this review helpful.
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Dec 21, 2016
Very friendly and professional And very cheap prices
1 of 6 people found this review helpful.
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Nov 30, 2016
Vehicle was already sold but responded you responded well
2 of 7 people found this review helpful.
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Nov 29, 2016
I saw the car. Wanted it. First day. Salesmen didn't ask my name or tell me his. Lowballed me on my trade. I left dealership. Called an owner of dealership. I told him I wanted the car, but needed more for my trade. I returned and talked to a saleswoman and bought the car at my price. And she was so helpful, if I could, I would have bought another car..lol
7 of 8 people found this review helpful.
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Nov 26, 2016
My husband and I were looking for a mid sized SUV. Roberts Auto carries tons of beautiful, clean vehicles with low mileage and great upkeep. Test driving the vehicle was hassle free and Todd the sales manager made the purchase smooth and comfortable. There is no haggling but there doesn't seem to be a need since the vehicles are below KBB. We will be coming back.
4 of 5 people found this review helpful.
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Nov 8, 2016
This auto sale has good deals I'll give them that, but they're just terrible at replying especially when you request more information or photos. I've gotten little to no reply
9 of 9 people found this review helpful.
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Oct 27, 2016
I had the best experience ever :) thank you I love my new car :)
1 of 6 people found this review helpful.
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Oct 17, 2016
Professional & fun!
0 of 6 people found this review helpful.
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Oct 12, 2016
Great place
1 of 5 people found this review helpful.
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Sep 17, 2016
Friendly staffs, nice test drive route.
0 of 5 people found this review helpful.
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Jul 11, 2016
It was a very easy process. They did not make me feel pressured whatsoever which is very important.
3 of 4 people found this review helpful.
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Jul 6, 2016
Dealer make it clear that he could not provide (or work with) the numbers I needed for buying a car.
8 of 8 people found this review helpful.
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Response from Roberts Auto Sales:

Hello.  Sorry we couldn't help you out. We don't do in-house financing and our prices are set - they are typically quite low compared to most - so sometimes based on the info we are given the lenders aren't able to work things out.  I am not positive this deserves a 2 star, we try our best to help everyone out as best we can as we want to sell a person a car as much as they want to buy a new car, but sometimes where us and the customer are we aren't able to make it happen, but it definitely isn't something we don't try to make happen.
May 31, 2016
Best dealer ever, thanks to Mark, Robert and the Manager for the amaizing info and pasion selling cars. great people best costumer services. Very honest.! Loving my Jeep!!
2 of 4 people found this review helpful.
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May 17, 2016
Emailed me, called me, very very patient!! Just wish I could get the price a little lower for my budget. But the customer service was GREAT with the 2 employees I had contact with!
3 of 4 people found this review helpful.
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Apr 29, 2016
I had a very comfortable and enjoyable visit at the dealership. I looked around at the unbelievable well kept cars at the lot and found a truck I liked. I test drove the vehicle and decided to buy it. I went into financing and 45 minutes later I drove my truck home. The sales and finance people are very nice and I drove away from the lot with a good deal and will now only buy used vehicles from Roberts Auto Sales
3 of 4 people found this review helpful.
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Apr 6, 2016
We sent emails back and forth a few times. Then my husband and I were ready to purchase a car from him. My husband sent an email letting him know which car we wanted but could be come down on the price. No response. So three days later my husband sent another email asking why no response, again we have not heard from him.
6 of 6 people found this review helpful.
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Apr 1, 2016
Seems to be a good dealership but just didn't have it I was looking for at the time. But I will still keep looking online to see their inventory.
2 of 4 people found this review helpful.
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Mar 22, 2016
Responded to my inquiry right away, helpful but not pushy.
1 of 2 people found this review helpful.
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Mar 11, 2016
Dealer responded fast but email response was very curt from the salesperson in response to my inquiry asking what their best out the door price was for this vehicle. Their prices are set and don't budge.
3 of 4 people found this review helpful.
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Feb 27, 2016
Purchased a vehicle today from this dealer. Interesting experience not being followed around by sales people. Would recommend to other buyers. However, it can take multiple phone calls to get through as none of the sales team makes commission. Keep calling, it's nothing personal
1 of 2 people found this review helpful.
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Feb 18, 2016
Finally responded a couple of days after we bought truck!
4 of 4 people found this review helpful.
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Feb 16, 2016
mikom409
Good sales team
0 of 4 people found this review helpful.
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Read 3 old reviews
Apr 10, 2012
ReneHachey
Best deal we could find in 4 months of searching. Happy to help us, completed paperwork efficiently and professionally. We love our new truck~
0 of 1 people found this review helpful.
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Feb 12, 2012
They never emailed or called!!!!!
2 of 2 people found this review helpful.
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Jan 6, 2012
I received one e-mail from the dealer and no follow up after that. Tried to phone, but had no success reaching an interested party.
1 of 1 people found this review helpful.
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