Ride 'N Drive

4106 O'banion Rd
Garland, TX 75043

Sales: (972) 782-4842

Today 10:00am - 7:00pm
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2013 INFINITI JX35 Base Used Cars in Garland, TX 75043

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All reviewers have been verified to have contacted this dealer – Learn More
Nov 16, 2017
Very friendly and helpful staff, eager to please!! Quiet and calm offices, all sales staff work together...no pressure, etc
Is this review helpful? Yes | No
Nov 7, 2017
Terrible misleading and untrustworthy, I communicated through text and made the individual aware my drive was over an hour to only be immediately told that the vehicle was flood damaged. I was instantly no longer interested in the vehicle or any of the inventory due to the clear display of shadiness. It is unfortunate that this probably occurs often but I've gained a better perspective of the things I want to avoid during this shopping need, no hard feelings towards Ride-N-Drive and this may not be a clear depiction of the entire team however I will not purchase nor refer anyone to this facility.
0 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Ride 'N Drive:

Hello Anthony,
I'm very sorry about the situation, this is not how we usually handle our customers or how we do business. We are very transparent in our sales process. This truck was a trade in, and according to the carfax it is not a flood damage truck. I wish there is something we can do to change how you feel about the Ride N Drive Team. If there is anything we can do feel free to contact us. Thanks and have a great day!
Nov 6, 2017
They were prompt about answering my inquiry. We set an appointment to see the truck and was met by a very pleasant Romeo. We test drove the thtruck with Romeo, who anwered all our questions. We ended up buyig the truck. Highly recommend Ride n Drive and especially Romeo.
Is this review helpful? Yes | No
Nov 1, 2017
Jrsaenz
Very good
Is this review helpful? Yes | No
Oct 22, 2017
Good communications
Is this review helpful? Yes | No
Oct 19, 2017
Very professional Customer service was great. Thanks
Is this review helpful? Yes | No
Oct 16, 2017
GuruDYYQ2
The staff at Ride-N-Drive never added any undue pressure after they received a request from me to see pictures of the vehicle I was interested in. They allowed me to decide when an if I chose to stop by and see it. Once I did arrive to inspect the vehicle, Saad the sales rep was a very cool and laid back kind of guy. He answered any and all of my questions with honesty. Not once did he tried to pursued us into buying anything. My experience with this entire purchase was fast, friendly and painless. They have a very nice selection of cars and the staff is super friendly. I highly recommend them to any future buyers out there.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Oct 13, 2017
Yes, the returned my, call. But didn't have the car I was looking for.
1 of 3 people found this review helpful.
Is this helpful? Yes | No

Response from Ride 'N Drive:

Hello, can you please clarify what happened? We pride ourselves in being very transparent with all of customers. We will not waste a minute of anyone time, nor would we schedule any appointments knowing the vehicle has not arrived to our establishment.
Oct 4, 2017
Not very responsive. Took 3 days for a non-automated response to my first contact. Took 2 more days to respond to my answer to their automated e- mail, and by their response, obviously didn't even bother to read my e-mail. I asked for some pictures of damage to the vehicle, and now have been waiting 3 days with no further response.
0 of 2 people found this review helpful.
Is this helpful? Yes | No

Response from Ride 'N Drive:

Hello Richard,
I'm very sorry for the delay. Please give us a 2nd chance to make it right with you.
Sep 17, 2017
larry9260
Only talked to the salesman but he was real professional. He will follow up with me.
Is this review helpful? Yes | No
Sep 7, 2017
GuruDWGJF
Great people, great deals
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Sep 3, 2017
Quick response
1 of 1 people found this review helpful.
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Aug 13, 2017
Had an excellent experience here and will definitely go back. Ashley was awesome.
1 of 1 people found this review helpful.
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Aug 13, 2017
Good honest people. They were upfront about everything.
1 of 1 people found this review helpful.
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Aug 9, 2017
Guru93DXX
Very responsive, very helpful. Purchased.
1 of 1 people found this review helpful.
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Aug 5, 2017
GuruX9LS
Great customer service
1 of 1 people found this review helpful.
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Jul 18, 2017
Ride an drive is a great place to buy a car the salesperson was great. Me being an out of town shopper. He was very diligent working wit me makin sure i had everything I needed an every good customer service skills.
3 of 3 people found this review helpful.
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Jul 16, 2017
Guru9SH2R
These guys were very professional and geared towards great customer service!!!!
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Jun 1, 2017
DavFol
Didnt purchase a vehicle from them. But it wasnt due to lack of effort on their part. They stayed in touch and notified me when a particular vehicle (I was interested in) arrived. I ended up not buying it even though it was a nice vehicle. I just chose to go another direction. If you need a car or truck, contact Romeo. Very professional.
7 of 7 people found this review helpful.
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Response from Ride 'N Drive:

We want to thank you for the awesome review and special thank you from Romeo! I'm sorry we couldn't get you into a car when ever your ready please let us know what we can do to make it happen!
May 11, 2017
These guys have exceptional cars at great prices.
2 of 2 people found this review helpful.
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Response from Ride 'N Drive:

Thank you for the Awesome Feedback Andy!
May 4, 2017
GuruH4YB
My experience with Drive N Ride was amazing. The staff was extremely friendly and patient. The atmosphere was cozy and they assured I was well taken care of. Ashley is such a sweetheart with a warm welcoming spirit (a joy to be around) and Romeo is professional with great salesmanship(friendly and not pushy). I never felt pressured to purchase their vehicle which made me want to spend my money with them. They are family oriented and truly care about their customers. I am impressed and will be doing business with them in the near future. Kudos to Ride N Drive.
3 of 4 people found this review helpful.
Is this helpful? Yes | No

Response from Ride 'N Drive:

Wow thank you very much for the Awesome feedback! We really do appreciate your input and are looking forward to working with you soon! Let us know if you need anything from our team!
May 3, 2017
qwikvr6gti
5
Good, Were a little bit apart, but close to a deal.
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Ride 'N Drive:

Thank you for the great feed back and hope to get close to a deal with you in the near future! Thanks again
May 3, 2017
assrcs
Great experience, very nice and good business. Honest
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Ride 'N Drive:

Thank you for your feedback! let us know if we can help in anyway!
Apr 14, 2017
truckU
Unsettling experience, w/sales staff at times at odds with each other. A vehicle's advertised price not honored upon arrival at their dealership. Be diligent at ascertaining just what is being agreed to ;(a 500.00 discrepancy for example in negotiation calculations has been noted. Dealer Changed Price of Vehicle (3 ) times within 2 days.
4 of 6 people found this review helpful.
Is this helpful? Yes | No

Response from Ride 'N Drive:

I'm sorry you had an bad experience with us, but i think your the gentleman with the older ford f-250 and when i showed you the truck that day we just got it in and have not sent it off to be checked mechanically or reconditioned that is why the priced changed a few days later on the truck! We always get the vehicles ready to sell and fix all the issues before the sale we never want a issue after the customer drives off in there new vehicle.
Apr 4, 2017
I think it's a great costumer service and I really like the way they treat us as a costumer and I just like to say thank u for made me feel as a part of u ..thank
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Ride 'N Drive:

Martin your more than welcome! We always treat everyone like family!
Mar 16, 2017
kdpatwork
Great experience! I did a lot of car shopping and ended up coming back here for my purchase. Romeo was great- just himself, not a salesman. Encouraged me to shop elsewhere because he was confident in his car and his price. Would reccomend to family and friends.
2 of 2 people found this review helpful.
Is this helpful? Yes | No

Response from Ride 'N Drive:

Thank you for the Awesome feedback ill let Romeo know! We appreciate your business and if you need anything else please let us know.
Mar 11, 2017
They did send me a message I'm just waiting on my taxes ,,nice car I would take good care of her lol.
0 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Ride 'N Drive:

Thanks Robert for your feedback!
Feb 8, 2017
micahsteph
Great staff, professional and polite. Handled everything in a timely manner. Would highly recommend anytime!
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Ride 'N Drive:

Thank you for the Awesome Feed back!
Jan 2, 2017
Responded in a timely manner very helpful
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Ride 'N Drive:

Thank you very much for the feed back let us know if you can help you with anything else!
Sep 14, 2016
Car in much worse condition - no wonder they did not have a pic
3 of 4 people found this review helpful.
Is this helpful? Yes | No

Response from Ride 'N Drive:

Hi Frank which vehicle did you come see?? Any vehicles that do not have pictures are not located at the dealership they are either in recon or sold wholesale....
Mar 18, 2016
ryanhaas
Car was sold. Returned call but cant give any other info about this dealer.
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Ride 'N Drive:

Hope we can help you next time thank you for the positive feedback!
Feb 19, 2016
Ladunn
A very fair dealership! Mike was great to work with, as were the others and the owner. They have a fair price and didn't mess around. They even fixed some issues with the older car at no charge. Very happy we drove 1017 miles to find what we wanted and to be treated fairly.
5 of 5 people found this review helpful.
Is this helpful? Yes | No

Response from Ride 'N Drive:

Thank you very much!!!!
Jan 31, 2016
I submitted an application for a Jaguar XJL that they had and did not get any responses on it. I emailed them after 9 days then they finally called me back yesterday to tell me he THINK the car sold two days ago. I won't down talk them because maybe they were extremely busy or the salesperson was new with little experience. Hopefully you all will have better luck with them. I sure wanted that Jag tho...lol
4 of 4 people found this review helpful.
Is this helpful? Yes | No
Jan 17, 2016
Great
2 of 4 people found this review helpful.
Is this helpful? Yes | No

Response from Ride 'N Drive:

Thank you for the review

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