Rick Case Mazda of Duluth

2493 Pleasant Hill Rd
Duluth, GA 30096

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Sales: (678) 946-2676

Service: (888) 810-2748

Today 9:00 AM - 8:00 PM (Closed Now)
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https://static.cargurus.com/images/forsale/2019/08/28/13/44/2012_audi_tt-pic-8531037453995506337-152x114.jpeg

2012 Audi TT 2.0T quattro Premium Plus Coupe AWD Used Cars in Duluth, GA 30096

Great Deal
$2,157 BELOW
CarGurus IMV of $17,955

Price: $15,798

Mileage: 57,774

Location: Duluth, GA 30096

Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Ibis White Description: Used 2012 Audi TT 2.0T quattro Premium Plus Coupe AWD for sale - $15,798, 57,774 miles with Navigation System, Alloy Wheels
https://static.cargurus.com/images/forsale/2019/08/10/10/59/2018_nissan_murano-pic-6013325962836386230-152x114.jpeg

2018 Nissan Murano Platinum AWD Used Cars in Duluth, GA 30096

Great Deal
$2,701 BELOW
CarGurus IMV of $31,499

Price: $28,798

Mileage: 11,466

Location: Duluth, GA 30096

Average time on market: 39 days Certified Pre-Owned: No Transmission: Continuously Variable Transmission Color: Magnetic Black Metallic Description: Used 2018 Nissan Murano Platinum AWD for sale - $28,798, 11,466 miles with Bluetooth, Backup Camera, Sunroof/Moonroof, Navigation System, Alloy Wheels
https://static.cargurus.com/images/forsale/2019/07/06/11/38/2016_mazda_cx-5-pic-956093215914520978-152x114.jpeg

2016 Mazda CX-5 Grand Touring Used Cars in Duluth, GA 30096

Good Deal
$1,730 BELOW
CarGurus IMV of $20,728

Price: $18,998

Mileage: 29,684

Location: Duluth, GA 30096

Average time on market: 35 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Sonic Silver Metallic Description: Used 2016 Mazda CX-5 Grand Touring for sale - $18,998, 29,684 miles with Leather Seats, Backup Camera, Sunroof/Moonroof, Navigation System, Alloy Wheels, Technology Package
https://static.cargurus.com/images/forsale/2019/07/24/11/08/2016_nissan_rogue-pic-7657535656865112127-152x114.jpeg

2016 Nissan Rogue SL AWD Used Cars in Duluth, GA 30096

Good Deal
$1,865 BELOW
CarGurus IMV of $18,863

Price: $16,998

Mileage: 34,897

Location: Duluth, GA 30096

Average time on market: 31 days Certified Pre-Owned: No Transmission: Continuously Variable Transmission Color: Gun Metallic Description: Used 2016 Nissan Rogue SL AWD for sale - $16,998, 34,897 miles with Bluetooth, Backup Camera, Navigation System, Alloy Wheels
https://static.cargurus.com/images/forsale/2019/08/19/09/44/2019_ram_1500-pic-1157760694865632676-152x114.jpeg

2019 Ram 1500 Classic SLT Crew Cab RWD Used Cars in Duluth, GA 30096

Good Deal
$2,036 BELOW
CarGurus IMV of $27,334

Price: $25,298

Mileage: 16,657

Location: Duluth, GA 30096

Average time on market: 23 days Certified Pre-Owned: No Transmission: 8-Speed Automatic Color: Blue Streak Pearlcoat Description: Used 2019 Ram 1500 Classic SLT Crew Cab RWD for sale - $25,298, 16,657 miles with Bluetooth, Backup Camera, Alloy Wheels
https://static.cargurus.com/images/forsale/2019/07/24/11/08/2018_ford_mustang-pic-2158363938308751408-152x114.jpeg

2018 Ford Mustang GT Coupe RWD Used Cars in Duluth, GA 30096

Good Deal
$2,355 BELOW
CarGurus IMV of $33,353

Price: $30,998

Mileage: 4,505

Location: Duluth, GA 30096

Average time on market: 37 days Certified Pre-Owned: No Transmission: Automatic Color: Silver Description: Used 2018 Ford Mustang GT Coupe RWD for sale - $30,998, 4,505 miles with Bluetooth, Backup Camera, Navigation System, Alloy Wheels
https://static.cargurus.com/images/forsale/2019/08/10/10/59/2016_bmw_x3-pic-3586708914367619685-152x114.jpeg

2016 BMW X3 xDrive35i AWD Used Cars in Duluth, GA 30096

Good Deal
$1,776 BELOW
CarGurus IMV of $24,574

Price: $22,798

Mileage: 48,696

Location: Duluth, GA 30096

Average time on market: 49 days Certified Pre-Owned: No Transmission: 8-Speed Automatic Color: Jet Black Description: Used 2016 BMW X3 xDrive35i AWD for sale - $22,798, 48,696 miles with Bluetooth, Backup Camera, Sunroof/Moonroof, Navigation System, Alloy Wheels
https://static.cargurus.com/images/forsale/2019/08/20/21/10/2019_jeep_cherokee-pic-6444267486892951925-152x114.jpeg

2019 Jeep Cherokee Latitude Plus FWD Used Cars in Duluth, GA 30096

Good Deal
$1,494 BELOW
CarGurus IMV of $18,792

Price: $17,298

Mileage: 30,392

Location: Duluth, GA 30096

Average time on market: 32 days Certified Pre-Owned: No Transmission: 9-Speed Automatic Color: Billet Silver Metallic Clearcoat Description: Used 2019 Jeep Cherokee Latitude Plus FWD for sale - $17,298, 30,392 miles with Bluetooth, Backup Camera, Alloy Wheels, Quick Order Package
https://static.cargurus.com/images/forsale/2019/08/14/21/07/2017_nissan_sentra-pic-5858357346337149383-152x114.jpeg

2017 Nissan Sentra SR Turbo Used Cars in Duluth, GA 30096

Good Deal
$1,229 BELOW
CarGurus IMV of $14,527

Price: $13,298

Mileage: 38,910

Location: Duluth, GA 30096

Average time on market: 52 days Certified Pre-Owned: No Transmission: 6-Speed Manual Color: Super Black Description: Used 2017 Nissan Sentra SR Turbo for sale - $13,298, 38,910 miles with Bluetooth, Backup Camera, Sunroof/Moonroof, Alloy Wheels
https://static.cargurus.com/images/forsale/2019/08/19/09/06/2017_chevrolet_equinox-pic-3965529798973135383-152x114.jpeg

2017 Chevrolet Equinox LT FWD Used Cars in Duluth, GA 30096

Good Deal
$1,005 BELOW
CarGurus IMV of $15,903

Price: $14,898

Mileage: 51,880

Location: Duluth, GA 30096

Average time on market: 31 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Overdrive Color: Summit White Description: Used 2017 Chevrolet Equinox LT FWD for sale - $14,898, 51,880 miles with Bluetooth, Backup Camera, Aluminum Wheels, Navigation System
https://static.cargurus.com/images/forsale/2019/09/13/21/56/2017_toyota_rav4-pic-4779636136613619314-152x114.jpeg

2017 Toyota RAV4 XLE Used Cars in Duluth, GA 30096

Good Deal
$1,137 BELOW
CarGurus IMV of $20,135

Price: $18,998

Mileage: 29,175

Location: Duluth, GA 30096

Average time on market: 23 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Magnetic Gray Metallic Description: Used 2017 Toyota RAV4 XLE for sale - $18,998, 29,175 miles with Bluetooth, Backup Camera, Sunroof/Moonroof, Alloy Wheels
https://static.cargurus.com/images/forsale/2019/08/22/21/26/2017_gmc_terrain-pic-8610623580477876101-152x114.jpeg

2017 GMC Terrain SLE1 Used Cars in Duluth, GA 30096

Good Deal
$889 BELOW
CarGurus IMV of $14,887

Price: $13,998

Mileage: 65,989

Location: Duluth, GA 30096

Average time on market: 31 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Quicksilver Metallic Description: Used 2017 GMC Terrain SLE1 for sale - $13,998, 65,989 miles with Bluetooth, Backup Camera
https://static.cargurus.com/images/forsale/2019/08/10/10/59/2016_honda_civic-pic-8598713379714204013-152x114.jpeg

2016 Honda Civic EX-L Used Cars in Duluth, GA 30096

Good Deal
$784 BELOW
CarGurus IMV of $17,282

Price: $16,498

Mileage: 40,322

Location: Duluth, GA 30096

Average time on market: 27 days Certified Pre-Owned: No Transmission: Continuously Variable Transmission Color: Lunar Silver Metallic Description: Used 2016 Honda Civic EX-L for sale - $16,498, 40,322 miles with Bluetooth, Leather Seats, Backup Camera, Sunroof/Moonroof, Alloy Wheels
https://static.cargurus.com/images/forsale/2019/09/09/20/45/2018_kia_sorento-pic-1490323736092454911-152x114.jpeg

2018 Kia Sorento V6 LX AWD Used Cars in Duluth, GA 30096

Good Deal
$914 BELOW
CarGurus IMV of $17,913

Price: $16,999

Mileage: 48,802

Location: Duluth, GA 30096

Average time on market: 57 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Snow White Pearl Description: Used 2018 Kia Sorento V6 LX AWD for sale - $16,999, 48,802 miles with Bluetooth, Backup Camera
https://static.cargurus.com/images/forsale/2019/09/07/16/36/2016_mazda_cx-9-pic-7528940466384165785-152x114.jpeg

2016 Mazda CX-9 Grand Touring Used Cars in Duluth, GA 30096

Good Deal
$953 BELOW
CarGurus IMV of $25,951

Price: $24,998

Mileage: 48,864

Location: Duluth, GA 30096

Average time on market: 26 days Certified Pre-Owned: Yes Transmission: 6-Speed Automatic Color: Titanium Flash Mica Description: Used 2016 Mazda CX-9 Grand Touring for sale - $24,998, 48,864 miles with Bluetooth, Backup Camera, Sunroof/Moonroof, Navigation System, Alloy Wheels
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All reviewers have been verified to have contacted this dealer – Learn More
Aug 21, 2019
mclyons
Car was sold before I could see it. Considered purchasing a used Mazada 3, but purchased a car at a different dealership.
Response from current dealership:
Although it is unfortunate that we did not earn your business we are ever so grateful for your 5 star rating of our Rick Case Mazda team!!!!
Jul 23, 2019
NewCarGuru19
I was contacted quickly by a rep. Scheduled an appointment to see the car. When I got there it was a long wait, I just walked the lot by myself. Found the car and saw another car that had just arrived, it was beyond dirty... I ultimately let the dealership without test driving any vehicles. I probably won't go back.
Response from current dealership:
This is surely not a common practice with our customers and we hope to have an opportunity to earn your business in the future!!! Thank you for the feedback!!!
May 23, 2019
Initial contact was good, followup contact better. I bought the car from this dealer, this experience wasn't as good. I made an appointment to come in and sign the paperwork and neither the salesperson nor the finance manager I had been working with were there. The car wasn't ready to be picked up and I had to wait for it to be cleaned, filled with gas and taken to the body-shop to have scratches removed. What should have been a quick sign and drive turned into a 4 hour long frustrating event.
Response from current dealership:
Thank you Don for this awesome feedback!!!! We do apologize for the lengthy process & less than satisfactory but we are grateful for your 4 star rating of our Rick Case Mazda team!!! We look forward to taking care of your vehicle needs in the future!!!
Mar 22, 2019
Very respectful, very and very very nice people I'm glad to buy my car from them
Response from current dealership:
Thank you so much for the awesome 5 star feedback!!!! We truly appreciate it and thank you for allowing us to earn your business!!!!
Jan 25, 2019
Great
Response from current dealership:
Thank you Kenneth for your 5 star rating!!!
Jan 11, 2019
They contacted me very fast. I haven’t yet responded.
Response from current dealership:
Thank you so much Denise for an awesome positive 5 star rating of our Rick Case Mazda team in Duluth!!!
Dec 8, 2018
KBF2
The only reason they got 3 stars was because of William he was very good and honest and respectable. He took his time with us and answer our questions. About the dealership as a hold I will never buy anything from them. The manger was unprofessional and we didn't even get greeted at the door like the other dealerships that we visit,.The vehicle that I went to see was not one that they should have been selling, there was knocking in the engine and the wheels. Before I went I ask did the 3rd row seat come down they said yes that was a lye and there was a lose wire coming from the dash. In total there was a lots of repairs that needed to be done. I went on Friday and the price was 5,000, then on Saturday it has drop again. That was 3 drops in one week. Bottom line can't trust them
Response from current dealership:
Although we wholeheartedly apologize for a less than satisfactory experience, we would greatly appreciate the opportunity to address & hopefully resolve these concerns. If you could reach out to our General Manager, Travis Render, for further assistance we would greatly appreciate it.
Nov 13, 2018
Said car was sold but it’s still listed
Oct 27, 2018
Dealer said car was sold then it was on internet again. Not very ethical
Oct 6, 2018
GuruV77VM
This was a completely absurd experience. People were supposed to get back with me and did only after several hours, then I was told the car was sold, then I was shown a picture of a different car which had been sold., so I forgot about it and bought a new 1918 club miata at a different dealership at a great price.
Sep 30, 2018
Jonesmarvet
Responded immediately!
Sep 26, 2018
Beerlord
I contacted the dealer and scheduled a test drive. After driving 45 minutes they tell me the air and radio are non functioning. No appology, nothing. I will never recomend any Rick Case dealership.
Aug 21, 2018
They are friendly and professional but we didn’t buy the car.
Jun 1, 2018
Customer service was not very good, manager that was making decisions on trade in allowance didn’t talk directly to customer, I will never go back there..
4 people found this review helpful.
Mar 29, 2018
William was very professional and I felt well cared for.
2 people found this review helpful.
Jan 22, 2018
Yes they replied quickly, the advertised car was not available and they tried switching me to a different, more expensive car. This has been my previous experience with Rick Case also.
3 people found this review helpful.
Dec 7, 2017
Great customer service and very responsive to inquiry.
0 people found this review helpful.
Dec 4, 2017
Went there Sun 12/3/17 to purchase a vehicle. The salesman was wonderful but the manager was awful. Had two cars 2016 for sale. One gray one red. I wanted the gray but the price was more. The manager said it was a 16 in a half. But the 16 in a half had more mileage than the 16. Didn't understand why he could sell for the same price. His excuse was because the car was on the lot for 7 days. Do you want to sell a car or wait until it sit and then hope for someone to buy it. Should have just went back home instead of wasting our time going to Rick Case.
6 people found this review helpful.
Read 42 old reviews
Sep 5, 2017
GuruDHCJN
A prompt reply, haven't had a chance to go see the car, about 100 miles but still plan to go to the dealership if car is still available.
Jul 15, 2017
Maxgolfer
Good response
Jun 17, 2017
Dealer told us we could call manager's cell anytime if we had a problem. Well, we left dealer with our new used car without floor mats. We live 45 minutes away so we asked them to mail or courier them to one of their closer locations. 3 weeks and counting we can't get an answer to simple questions. Oh, and we offered to pay shipping costs!
8 people found this review helpful.
May 17, 2017
charliesteele
Nice folks
Feb 12, 2017
Yes was contacted,but would not answer questions I ask on line.
3 people found this review helpful.
Jan 16, 2017
There follow up email was a bit odd. It seemed like I might have missed one or the emails were sent out of sequence.
Aug 27, 2016
GeesOne
I couldn't ask for better service from a dealer. Raphael and Charlie went the extra mile even so far as to pick me up at the airport since I flew in from another state to purchase this vehicle. I would contact them without hesitation on a future purchase.
2 people found this review helpful.
May 17, 2016
kfwhite
5
We went to see this car and the people/facility were nice enough but their price was completely out of line. The good news is that they said they would match CarGurus price (which was $2000 under what they were asking) but the car just wasn't for us, as it was not in the best shape and I was just generally turned off by their pricing the vehicle so high above what CarGuru listed.
1 people found this review helpful.
May 15, 2016
5
I had asked for a set of interior pictures on a particular car I was interested in. The dealer promptly contacted me and sent me the desired pictures. Friendly service!
May 10, 2016
It was good but the truck description lacked detail needed to know prior to going to test drive.
Apr 13, 2016
Lied about pricing. Tried to convince me I was responsible for damage existing on a vehicle. Just overall terrible experience.
1 people found this review helpful.
Apr 3, 2016
Sales person / loan officer kept trying to up sale me things for no reason. Was a bit irritating.
Mar 26, 2016
Jeff was very professional and courteous. Made me feel very comfortable the whole time i was there. Also there were others that came over and just introduced themselves to me that were not even a part of my visit. That really made me feel welcomed! i would definitely recommend Rick Case to other potential car seekers.
Mar 24, 2016
Called and spoke with them about the car and was very helpful
Mar 21, 2016
They continued to call me.
0 people found this review helpful.
Feb 1, 2016
Price on net suddenly increased $2000 with Dealer add ins. No room for price negotiations.
1 people found this review helpful.
Jan 12, 2016
The only information I received about the car I was interested in were three generic emails... one from sales, one from the GM, and one from the service department. A waste of time. No follow-up.
Response from current dealership:
Hi Stephanie, we apologize for the issues you experienced when trying to contact our dealership. Unfortuantly, we are not provided with your personal email or phone number when you reach out to the dealership via Cargurus. We also cannot see any request you add into the message you send us. Please consider reaching out to general manger Lee Feiden at leefeiden@rickcase.com or his direct line 678-804-2100, and we would love to help you find a car that fits your needs. - Rick Case MAzda of Duluth.
Oct 22, 2015
Sent an automatic e-mail response but no info
Oct 17, 2015
Salesman was told about a chapter 13 so no hard inquiries could be put on credit report salesman ignored request and put one on the report anyway after saying they were experienced in chapter 13 financing. I was not pleased with my experience.
Aug 4, 2015
They helped me alot with what I needed every step. Even went to get pictures for me on a car that only had one picture and had just gotten on their lot. I didn't end up buying because I couldn't find time to get to their lot but they helped me the best they could though and that's all I could ask for
Jun 23, 2015
The vehicle didn't meet the specifics that I needed. They said they would inform me when it came available.
May 13, 2015
treyf
Great Service
Apr 15, 2015
Dealer is not friendly toward active military. They went out of their way to cause problems for active Army.Dealer does not quote on the internet.
Feb 17, 2015
Dealership kept me waiting for approval on financing for nearly 5 hours on a Friday before telling me they couldn't do anything with my situation. They told me another guy would be there on Monday who had other banks he could deal with. I received a call on Saturday saying they can make a deal but not on the car I wanted and I would have to come up with a higher down payment. I couldn't go in on Saturday and we set an appointment for Monday. On Monday I was called once again and I asked if I could get into a lesser model car that would be more convenient. They said yes and asked me to come in. When I came in, they once again sat me at a desk and took everything to their finance department only to once again keep me waiting for an hour and finally to tell me they couldn't work anything out for the model that I wanted. In other words they were trying to sell me something I didn't want. If you ask me, their math did not add up and I feel as though I was being treated as a lower life form. I won't be going back there and would recommend them to anyone either.
Feb 17, 2015
the dealer contact me the next day of my request
Jan 2, 2015
Great attention to customers requirements
Sep 2, 2014
Quick response and followed up with a call. Would definitely recommend.
Apr 7, 2014
Joel worked very hard! Thanks for being professional.
Jan 22, 2014
still working with them. Hope to make deal soon. Mr. Curtis T. works with his customers.
Aug 3, 2013
Excellent communication and service.
Jun 20, 2013
I was not informed that the vehicle I was interested in was already sold 2 days earlier. The sales person tried to sale me something else. I was disappointed and felt insulted. I wasted 3 hours of my time and a total of 100 miles drive.
May 23, 2013
Great
Apr 11, 2013
Found the dealership not very open to working with me. They consistently tried to up the price on the car I was interested in.
May 26, 2012
smooth deal, great car, entertaining staff :-)
May 14, 2012
Thank God, that they did not go down $400 dollars; bought the same car and year for $1,000.00 less than they offer and less mileage
May 11, 2012
Didn't buy but they got in touch with me right away and were very helpful.
Mar 9, 2012
Got the exact car I went for, and it was everything they said it was. Right car, right price, great customer service.
Jan 29, 2012
Prompt and courteous
Jan 15, 2012
Bought the exact vehilce I was researching from this Dealer-very prompt, attentive and helpful.
Aug 30, 2011
Called me promptly with more info. Very friendly and helpful.
Jun 29, 2011
Never responded to my request.
Apr 8, 2011
The advertised car was not available but we did find a similar car at Rick Case Mazda.

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