Randy Adams Inc

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1687 S Business Ih 35
New Braunfels, TX 78130

Sales: (830) 625-7159

Today 9:00 AM - 6:00 PM
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All reviewers have been verified to have contacted this dealer – Learn More
Aug 9, 2017
Great
1 of 2 people found this review helpful.
Is this helpful? Yes | No
Jul 17, 2017
They were very responsive. I didn't go there because it ended up above what I could afford.
2 of 2 people found this review helpful.
Is this helpful? Yes | No
Jul 14, 2017
Good follow up
0 of 2 people found this review helpful.
Is this helpful? Yes | No
Jul 6, 2017
Well i have been car-less, so i needed a ride, they were sure to KIT with me to see when i could get out there, well i got a ride yesterday & when I got there they had sent the Jeep off to auction 30 minutes before I arrived & sold it. As soon as i got home, i had an e-mail asking me if I was still interested, the sale fell through. I called them back & will go give it a look this morning... I arrived in the morning & it was there clean & ready for a test drive, I test drove it, it ran well, awesome Jeep, but unfortunately my bank wouldn't finance me, so i'll keep looking, but everyone working there was awesome & helpful with my search.
0 of 2 people found this review helpful.
Is this helpful? Yes | No
Jul 2, 2017
Van needed $2700-$3000 pf of work which made the vehicle over market. Larry tried his best to help negotiate and even offered to put in a new windshield. I Unfortunately we couldn't agree on a price. Otherwise my experience with Randy Adam's was a pleasant one.
2 of 2 people found this review helpful.
Is this helpful? Yes | No
Jun 14, 2017
the salesman was very informative on the car and it's add on's .
3 of 3 people found this review helpful.
Is this helpful? Yes | No
Jun 6, 2017
They returned my email within 2 hours and answered the questions I had on the vehicle. I just decided not to go view it. I would contact them again.
1 of 2 people found this review helpful.
Is this helpful? Yes | No
Mar 24, 2017
Good communication. Responded in a timely manner.
Is this review helpful? Yes | No
Mar 6, 2017
Mesfer502
Great dealer
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Mar 2, 2017
They were shorthanded on my visit. I don't blame them, it was busy, meaning business is good, but it took a while before I was attended.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Feb 17, 2017
The dealer responded quickly to my inquiry however I have not had a chance to go to the dealer yet to view the auto...
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Feb 8, 2017
Salesperson knowledge of this vehicle waa zero. Unable to answer any questions such as why the check engine light was on
3 of 4 people found this review helpful.
Is this helpful? Yes | No
Jan 25, 2017
RXGarza
Nice folks... still looking....
Is this review helpful? Yes | No
Dec 26, 2016
5
Mostly very high mileage very tired cars. Bought from a dealership instead.
0 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Randy Adams Inc:

Sorry to hear of the problem with high mileage vehicles. A good deal of vehicles we have are of the higher mileage type. Depending on type of vehicle you were looking for some models are harder to get. Hopefully you got a competitive price from a dealer.
Dec 26, 2016
Dealer responded but noted the car was not available.
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Randy Adams Inc:

I am truly sorry we did not meet your expectations. Inventory is a very fluid piece of our business. Cars sell rapidly whether to customers or other dealers. We try our best to keep our inventory up to date on line but it does take a day or two to catch up. Again sorry for any problems this might have caused.
Oct 31, 2016
CAM2012
Fast Communication
1 of 2 people found this review helpful.
Is this helpful? Yes | No

Response from Randy Adams Inc:

Thank you for the input. We strive to give you the best customer service available. The first step to that is acknowledging your interest. Hopefully we can help with your current automotive needs.
Oct 30, 2016
Good Service
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Randy Adams Inc:

Thank You . I am glad all went well with your transaction.
Sep 14, 2016
Dealer responded quickly....never did by a car though
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Randy Adams Inc:

Thank you for giving us a chance with your vehicle purchase. Hopefully next car purchase you will give us another opportunity to earn your business. Again thanks.
Sep 2, 2016
Had to wait for ever in the hot sun for a salesman to help us out. Kept getting passed around between salesmen and the truck we went to look at was in horrible shape. asked to see some other trucks and the salesman walked off and never came back so we left. will never consider going back to this dealership ever!
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Randy Adams Inc:

I apologize for any inconvenience we may have caused you. Certainly it sounds like our response was not what it should have been. I am sorry the vehicle was not what you needed. Hopefully next time we are more prepared and will give you the customer service you deserve.
Jul 9, 2016
Received a prompt response from dealer about car. Dealer was friendly and was able to answer all my questions.
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Randy Adams Inc:

Thank you for your kind words. We try and give as much information we can and great customer service is our goal. I am happy you were satisfied.
Apr 12, 2016
This was over a month ago. I don't really remember much. Just talked to them on the phone. I don't remember anything bad.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Mar 6, 2016
Good
Is this review helpful? Yes | No
Read 13 old reviews
Nov 16, 2015
Car did not meet my expectations. Had they mentioned that it had hail damage as well as a broken front bumper, we wouldn't of wasted our time to see the Lexus. Other car dealers are willing to fix the hail damage at no extra cost (such as K1 motors), not here.I was very disappointed with the service.
Is this review helpful? Yes | No
Nov 3, 2015
Very professional listened too my needs.
Is this review helpful? Yes | No
Oct 14, 2015
Larry was great.
Is this review helpful? Yes | No
Sep 21, 2015
Dealer was available and did test drive the 2004 Ranger 4Dr. However, it felt like it ran rough and the "in person" view of the vehicle was less than I hoped the picture showed.
Is this review helpful? Yes | No
Feb 17, 2015
Bought a different car after going there from Randy a freestyle that he had.
Is this review helpful? Yes | No
Nov 12, 2014
Responded quickly very helpful
Is this review helpful? Yes | No
Jul 6, 2014
gideondavid25
good deal.
Is this review helpful? Yes | No
Jun 30, 2014
Late responding, and then when responded said he had the vehicle. Called me back and said it was sold.
Is this review helpful? Yes | No
Jun 20, 2014
Great bunch of guys! Found the exact truck I wanted got it to the lot. Charlie and Bob both good at what they do! Charlie even filled up the truck for me, thanks guys! F-250 guy
Is this review helpful? Yes | No
Jun 14, 2014
Ok
Is this review helpful? Yes | No
Feb 5, 2014
Vehicles had lot of body damage that was not mentioned by phone or ad
Is this review helpful? Yes | No
Feb 4, 2014
Great
Is this review helpful? Yes | No
Mar 13, 2012
Called day before. Made committment to see next day. Owner sold car wholesale over night. Salesman did not know it was sold.
Is this review helpful? Yes | No

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